City of London, London, England, United Kingdom Hybrid / WFH Options
Wise May Ltd
Wise May are currently recruiting for an engaging and proactive Business Application SupportAnalyst to join a leading Global Speciality Insurance Broker. As a Business Application SupportAnalyst you will be a fundamental member of the IT team, responsible for providing 1st and 2nd line business application support to internal employees. This is a full … time, permanent role, with hybrid working and the hours are 9am-5pm . Business Application SupportAnalyst duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital operational support to geographically dispersed insurance production … up with employees regarding the resolution of incidents. Monitor and manage the overall integrity of the data within insurance systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. Business Application SupportAnalyst key skills and experience required: Strong experience providing 1st and More ❯
Digital Infrastructure SupportAnalyst page is loaded Digital Infrastructure SupportAnalyst Apply locations London - Paddington time type Full time posted on Posted Yesterday time left to apply End Date: August 26, 2025 (30+ days left to apply) job requisition id JR101471 Within JCDecaux UK the role of Digital Infrastructure SupportAnalyst (DISA) provides the … company with initial deployment, configuration, and support of network connected devices across the digital estate. The role is pivotal in ensuring that the digital network, on which our content player assets reside, is maintained in a reliable and consistent state. The DISA sits within the Digital Infrastructure team, part of the Service Delivery department. The role reports to the … Digital Infrastructure Team Leader (DITL) and works closely with the Campaign Management department within the Commercial Sales division as well as Digital Support, Incident Management and Projects teams within the Technical Operations division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of DISA More ❯
Retail business seeks an experienced Application SupportAnalyst to support with every day support tickets in addition to site based technical installations. This role would suit a supportanalyst with prior experience with Retail systems. Work expectations are 5 days in office during your first 3 months while onboarding and then 3-4 days … per week in office thereafter. Key Responsibilities Trouble shooting issues with retail software and hardware, via tickets. Typically providing L1 and 2 Support with some more complex issues to deal with. Looking for root causes or repeated issues and working as part of a team to resolve and escalate these for long term resolution. Meeting team SLA and KPI … targets. Occasionally working onsite to support software and hardware implementations. This would involve planning and organising internal and 3rd party resources, creating an implementation plan and then supporting onsite to deal with any issues on the day. About you: 2+ years prior Application Support/IT Support experience with Software and Hardware found in a Retail setting More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
The Maine Group
IT SupportAnalyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week ASAP start - till end of the year Are you an experienced IT support professional looking for a new challenge in a mission-driven organisation? We are seeking a skilled and customer-focused IT SupportAnalyst to join … services - from cloud infrastructure and cybersecurity to AV equipment and end-user devices - enabling the organisation to deliver research, influence policy, and innovate for impact. Key Responsibilities Provide technical support and troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage … the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events, and maintain office tech including desks, printers, and room setups. Manage user accounts, device access policies, and hybrid working support. Monitor and maintain IT assets, inventory, and backups. Contribute to wider IT projects and knowledge-sharing initiatives to improve operational More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Accenture
Fluent French or German speaking Sales & SupportAnalyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent French or German speaking Sales & SupportAnalyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role … sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯
City of London, London, United Kingdom Hybrid / WFH Options
AstraZeneca
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Understanding Recruitment
Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯
Junior Front Office Business/SupportAnalyst Banking, Investment Management, Front Office, SQL, Python About the role You will join a global business of investment professionals and a network offices across Europe, Asia and North America. You will contribute to supporting Front Office investment teams, Trading, Operations, Compliance and Risk. In this role, your main responsibilities will include … the following Take the lead in the day-to-day support to all business stakeholders regarding investment management applications Lead the management of the support queries, answering general issues and distributing more complex items amongst the team Monitor team issues and troubleshoot day to day queries from our users Identify the reasons for data breaks and anomalies Manage More ❯
City of London, London, Stratford and New Town, United Kingdom
Langley James IT Recruitment
2nd/3rd Line IT SupportAnalyst is required by a leading engineering firm based on site in close proximity to Stratford Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware … a fast paced environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities ·2nd/3rd line support ·Configuring installing and maintaining Hardware/Software and data back ups ·Monitoring and maintenance of computer systems, applications and SQL databases ·Manage on boarding/off boarding processes ·Maintain … documentation and deploy software to PC's and servers Requirements ·At least 3 years experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·SQL experience ·Demonstrable experience of using Microsoft SCCM to publish operating system and client application updates ·Experience in troubleshooting the full range of More ❯
AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on initial 6 month contract. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT … team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the … Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. More ❯
I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading SupportAnalyst- Front Office to join the team. The ideal candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as … Oracle, Microsoft SQL. Extensive application support experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to you, feel free to apply for this position or drop me your CV at mohammad.sobee@harveynash.com More ❯