Client & Business SupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business SupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international client base. … Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business SupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with timely … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
london, south east england, united kingdom Hybrid / WFH Options
Scot Lewis Associates
Client & Business SupportAnalyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business SupportAnalyst to support derivative reference data products and services, and their client onboarding and support portal, used by an international client base. … Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business SupportAnalyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with timely … collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing SupportAnalyst role More ❯
Technical SupportAnalyst Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are … green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical SupportAnalyst to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of … a technically skilled IT professional to join our innovative and iconic organisation. Youll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. Youll be involved in engaging and innovative projects that will supportMore ❯
Technical SupportAnalyst Hyde Park, London (with travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are … green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Technical SupportAnalyst to join us on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of … technically skilled IT professional to join our innovative and iconic organisation. You ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You ll be involved in engaging and innovative projects that will More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
SupportAnalyst - Front Office , Fixed Income Large investment bank requires an Application SupportAnalyst to join their Front Office facing Fixed Income Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business. Candidates … will be responsible for facing off to traders, risk managers and external clients providing Trading SupportAnalyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a full and … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production SupportAnalyst Front Office Application Support across Rates/Government Bonds, FX or Emerging Markets Service Reliability Front Office Intraday Risk Management Database More ❯
SupportAnalyst - Front Office , Fixed Income Large investment bank requires an Application SupportAnalyst to join their Front Office facing Fixed Income Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business. Candidates … will be responsible for facing off to traders, risk managers and external clients providing Trading SupportAnalyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a full and … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production SupportAnalyst Front Office Application Support across Rates/Government Bonds, FX or Emerging Markets Service Reliability Front Office Intraday Risk Management Database More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯
IT SupportAnalyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT SupportAnalyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT SupportAnalyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯
IT SupportAnalyst Desktop Support Corporate Law Firm Permanent Up to £35,000 An exciting opportunity for an IT SupportAnalyst to join a truly international law firm in the city. This rare opportunity will see you joining a modern and forward-thinking law firm … help build your knowledge and career prospects. Duties will include: Setting up new users Creating email addresses Setting up program-specific users Providing Citrix support You will also train new members of staff on Teams, provide AV support, and manage the firm’s MFPs. The perfect IT SupportAnalyst will ideally have experience within a corporate, legal, or professional services environment. Being the first point of contact for all 1st line queries, you will boast excellent communication skills and be able to work towards SLAs. You will also get exposure to wider IT issues including 2nd More ❯
IT Desktop SupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
IT Desktop SupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
Guidewire Application SupportAnalyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application SupportAnalyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications SupportMore ❯
london (city of london), south east england, united kingdom
Pioneer Search
Guidewire Application SupportAnalyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application SupportAnalyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications SupportMore ❯
Senior Application SupportAnalyst - Commodities Trading Fantastic opportunity for an experienced Application SupportAnalyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application SupportAnalyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application SupportAnalyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯
SupportAnalyst, Portfolio Management System SupportAnalyst, Portfolio Management System Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id R27340 LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset … managers, banks, and brokers. We are looking for a bright, motivated, and analytically inclined individual to join our team, providing exceptional client services, technical support, and deployment expertise to our expanding global client base. We are seeking a skilled and detail-oriented SupportAnalyst to join our … team supporting our Portfolio Management System (PMS). The successful candidate will provide technical support, resolve complex issues, and ensure seamless operation of our PMS platform. This role involves collaborating with internal stakeholders, clients, and vendors to deliver exceptional service and maintain high-quality system performance. Key Responsibilities: Technical More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT SupportAnalyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an … experienced 1st and 2nd Line IT SupportAnalyst? We are recruiting for an IT SupportAnalyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the … manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and More ❯
Job Description Helpdesk and Desktop SupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop SupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments More ❯
Senior Technology SupportAnalyst Application Deadline: 2 May 2025 Department: Operations Employment Type: Full Time Location: London Compensation: £44,000 - £46,500/year Description Purpose of role: Reporting to the Head of IT, the Senior Technology SupportAnalyst will provide technical support to all … staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licensing, and virtual networks. Provide a pro-active approach to support and engaging with users. Assist with project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks Collaborate with third-party providers to ensure the maintenance and uptime of core systems. Exhibit a strong awareness of Cyber More ❯
Senior SupportAnalyst - Claims Senior SupportAnalyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯
