Role Purpose Working within the internal IT Service Desk team; the Application SupportAnalyst will provide 1st and 2nd line support of the application estate, ensuring a smooth day-to-day operation of the business. The application estate covers multiple systems, applications and integrations across all customer … facing and back office functions of the business. Working closely with the full Technology and Transformation team, the role will deliver a professional Applications Support function, following issues from receipt to resolution with clear and prompt end user communication. The role will identify and feedback to internal and external … 3rd line System, Application and Development support teams as needed. The role will also participate in scheduled monitoring, maintenance and project activities relating to the application estate, including pro-active monitoring tasks, scheduled maintenance activities and be involved in key Project events. Responsibilities Operational Working in a small team more »
Application SupportAnalyst A fantastic opportunity has arisen for an Application SupportAnalyst to join our London based financial client on a permanent basis. Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application SupportAnalyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application SupportAnalyst Attributes/Skills: • Proven expertise working with NetSuite. • Experience of working on projects. • Expertise in SQL & Data Application SupportAnalystmore »
Senior Application SupportAnalyst A fantastic opportunity has arisen for a Senior Application SupportAnalyst to join our London based client on a permanent basis. Senior Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance the provision of … offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Senior Application SupportAnalyst Key Responsibilities: • Providing a Senior role 3rd line applications support function for users across a range of business applications • Own the … cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. • Participating in corporate projects to support the management and delivery of ICT workstreams. Senior Application SupportAnalyst Attributes/Skills: • Proven expertise for SQL Server technologies; ETL, T more »
IT User SupportAnalyst/IT Desktop Support Engineer A fantastic opportunity has arisen for a IT SupportAnalyst/IT Support Engineer Analyst to join our London based global law firm on a permanent basis. Legal IT SupportAnalyst/… IT Support Engineer Responsibilities and Duties: Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and … New York; Log all calls using Helpdesk Software (iSupport); Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; Must be able to prioritise support requests and keep clients informed of the status of their query; Provide direct hands on IT supportmore »
1st Line SupportAnalyst - Hybrid Our client is urgently looking for an experienced 1st Line SupportAnalyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company … months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line SupportAnalyst – Key Skills: Experience in a 1st Line Support position Able to hit the ground running Confident, able to deliver support … MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line SupportAnalyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »
SupportAnalyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a SupportAnalyst/IT Engineer to work from our offices based in northwest London on Permanent … basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »
IT SupportAnalyst required to work for prestigious brand based in Central London. The role is based onsite 5 days a week and you will need to have experience of working within a fast paced environment. IT SupportAnalyst Requirements Comfortable being hands on with dealing … to dealing with lots of different scenarios on a daily basis. Willingness to work weekends and late nights when required. Outstanding communication skills. IT SupportAnalyst Responsibilities Monitor and track support performance across a variety of metrics. Address issues across a variety of different sites. Identify areas more »
A fantastic opportunity for an experienced Application SupportAnalyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems, Client Details A leading construction firm. Description A fantastic opportunity for an experienced Application SupportAnalyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems. I am looking for you to have solid system/process experience, ideally with Intuita or other finance systems. You will be proficient in … You will be process orientated with good attention to details and be able to produce clear and concise documentation. Key Accountabilities of an Application SupportAnalyst include: Provide day to day support for our Finance system Intuita and to be the primary point of contact for administrative more »
Linux Application SupportAnalyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »
2nd Line SupportAnalyst 2 year FTC - Hybrid Our client, a leading banking organisation have an opportunity for a 2nd Line SupportAnalyst to join on an initial 2 year FTC. You will be responsible for providing IT technical support necessary to carry out the … knowledge of IBM Power 8/10 Red Hat Linux Oracle Quest Active Administrator Lansweeper Cisco Firepower F5 Firewall Citrix load balancers 2nd Line SupportAnalyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants more »
PC & Network SupportAnalyst 2 year FTC - Hybrid Our client, a leading banking organisation have an opportunity for a PC & Network SupportAnalyst to join on an initial 2 year FTC. You will be responsible for providing IT technical support necessary to carry out the … knowledge of IBM Power 8/10 Red Hat Linux Oracle Quest Active Administrator Lansweeper Cisco Firepower F5 Firewall Citrix load balancers PC & Network SupportAnalyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants more »
London, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
Contract Opportunity: Application SupportAnalyst Industry: Financial Services Location: London, Hybrid Working Model Are you a motivated Application SupportAnalyst seeking an exciting contract opportunity within the financial services industry? Our esteemed client, a key player in the financial sector, is currently seeking a skilled individual … to join their Application Services team on a 12-month contract basis. As an Application SupportAnalyst, you will play a vital role in providing full support for their organisation's applications, delivering high-quality software solutions, and maintaining interfaces with third parties. Key Responsibilities Provide comprehensive … support for application issues, collaborating with the Infrastructure team and application suppliers. Proactively manage upgrade paths and requirements for software releases. Conduct business analysis related to new and existing applications, understanding business priorities and dependencies. Ensure business continuity requirements are integrated into all system implementations and liaise with the more »
Job Description Helpdesk and Desktop SupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop SupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments more »
Technical SupportAnalyst – Trading Systems – FIX – 1st Line Technical SupportAnalyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. … You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment, so a similar experience previously is a plus. Requirements · Proven experience in supporting … Good SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. Technical SupportAnalyst – Trading more »
Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract. The role will be a mix of desktop and remote support as well as working on roll out projects Role - IT … SupportAnalyst aka Desktop SupportAnalyst, 1st/2nd Line Support, IT Support Engineer, IT Engineer etc Location - London, City and Office based Rate c. (Apply online only) a day Role responsibilities The role would also be responsible for installing/maintaining office (O365 … the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, printers, A/V conference setups, and any other support requirements. This role would be responsible for the timely and effective management and prioritization of tickets assigned to them. Required to work onsite at more »
Application SupportAnalyst - Front Office/OMS - Investment Management - London Our client is leading name in the fund management sector with a global footprint. On their behalf we are searching for an Application SupportAnalyst with experience of supporting vendor OMS such as Charles River, thinkFolio … preferable. This is an exciting role with lts of change happening in the organisiation giving the opportunity for progression and learning new applications. Application SupportAnalyst - Front Office/OMS - Investment Management - London more »
SupportAnalyst Fully remote £70,000 A leading Trading Firm is looking for an experienced SupportAnalyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of financial products and services … to over twenty million customers globally. The successful candidate will be expected to develop and implement lasting technology solutions as well as support the existing application. This is an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing 1st/… 2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to work and a 'can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and shift work more »
Position - Senior Technical SupportAnalyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical SupportAnalyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »
Desktop IT SupportAnalyst (macOS-focused) Dynamic creative organisation is seeking a Desktop SupportAnalyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »
Trading SupportAnalyst - London - £50,000 - £65,000 Harrington Starr have just partnered with a leading Global who have an exciting new opportunity for a new Senior Application SupportAnalyst to join the company. They are looking for a support professional with good business and … excellent communication skills. This position will be very hands on and will require exposure to some essential tools and the following: Experience providing L1 Support in a Customer facing role. Hands on experience with supporting and troubleshooting FIX API's. Strong exposure to either a Windows or a Linux more »
Application SupportAnalyst - London - Hybrid role - £70,000 - £85,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application SupportAnalyst to join the team. They are looking for a support professional with a great more »
Application SupportAnalyst - London - Hybrid role - £70,000 - £90,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application SupportAnalyst to join the team. They are looking for a support professional with a great more »
macOS and Windows IT SupportAnalyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through … plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT SupportAnalyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will … expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems more »
This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience providing 2nd … line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have a strong Microsoft … s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of staff. This role is paying £23.00 per hour including Employer NI and holiday entitlement. If more »
Application SupportAnalyst Currently representing a multi-billion dollar Firm who specialise in Equities and FX, looking for an Application SupportAnalyst to join their growing technology function. The team is incredibly collaborative and promotes ownership of platforms, giving you direct impact on the organisation. Though more »
