Support Analyst Jobs in London

1 to 25 of 90 Support Analyst Jobs in London

D365 F&O Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Catch Resource Management
D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – London – Hybrid - Permanent … k plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst to their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation with fantastic opportunities to grow and develop your career within D365. The client is based in London where the … Dynamics Finance and Operations (Accounts Payable, Accounts Receivable, GL, Chart of Accounts, Project Management, Sales/Purchase Orders, System Administration) A proven track record supporting 1st and 2nd line support on D365 Basic understanding off accounting concepts like AR/AP/GL Experience in problem solving, analysis and support – working autonomously or within a team Background in More ❯
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D365 F&O Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Catch Resource Management
D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – London – Hybrid - Permanent … k plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst to their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation with fantastic opportunities to grow and develop your career within D365. The client is based in London where the … Dynamics Finance and Operations (Accounts Payable, Accounts Receivable, GL, Chart of Accounts, Project Management, Sales/Purchase Orders, System Administration) A proven track record supporting 1st and 2nd line support on D365 Basic understanding off accounting concepts like AR/AP/GL Experience in problem solving, analysis and support – working autonomously or within a team Background in More ❯
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IT Support Analyst/2nd Line Support Analyst

London Area, United Kingdom
DGH Recruitment
IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm … and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist with software installations, upgrades, and user training Collaborate with local tech teams on installations, rollouts, and small projects … Key Experience & Skills: Proven experience in technology/user support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information More ❯
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IT Support Analyst/2nd Line Support Analyst

City of London, London, United Kingdom
DGH Recruitment
IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm … and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist with software installations, upgrades, and user training Collaborate with local tech teams on installations, rollouts, and small projects … Key Experience & Skills: Proven experience in technology/user support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information More ❯
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Kronos Support Analyst

City, London, United Kingdom
Hybrid / WFH Options
Gold Group
Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: 45,000 - 56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 56,700 Annual
Posted:

IT Support Analyst

London, South East, England, United Kingdom
Comtecs Ltd
IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part of … major conglomerate) seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. You will … great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks Support for MS Teams and Video Conferencing facilities. Resolving More ❯
Employment Type: Contractor
Rate: £175 - £200 per day
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IT Desktop Support Analyst

City of London, London, United Kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯
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IT Desktop Support Analyst

London Area, United Kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯
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IT Support Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
GroupNexus
Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company … desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will be supporting 1000+ More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Systems Support Analyst

City of London, London, England, United Kingdom
Hybrid / WFH Options
Oliver James
IT systems support analyst - London Market Insurance - Hybrid Working A leading London Market Insurance business based in the UK are looking to hire an IT systems support analyst to join the business to work on a project focusing on the reliability, optimisation, and strategic development of core business applications on M365. The ideal candidate will have … worked as an IT systems support analyst within London Market insurance or General Insurance and will have previously worked on supporting applications and end user infrastructure in an enterprise environment within insurance or reinsurance applications. You will need to have a strong understanding of the M365 application suite such a SharePoint as well as having strong SQL skills. … Key Skills: STRONG IT systems support analyst experience 2 or more years' experience of supporting applications and end user infrastructure in an enterprise environment Insurance, reinsurance or London Market Insurance Strong M365 and SharePoint experience Strong SQL experience Azure cloud Power BI More ❯
Employment Type: Contractor
Rate: £200 - £225 per day
Posted:

Application Support Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
Lorien
Senior Application Support Analyst - Commodities Trading Expanding commodities trading business in London (hybrid working) is looking for an experienced Senior Applications Support Analyst to join their team. £600 - 700 per day Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior … role supporting high-functioning trading teams within Commodities trading. You will be working with the latest technology and exposed to exciting business area. Key skills for the Senior Application Support Analyst are: - great relationship and interpersonal skills - experience supporting Middle and Back office teams in Commodities trading Please apply now for a confidential discussion about the role and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Analyst

Surbiton, Surrey, England, United Kingdom
Hybrid / WFH Options
Right Now Group
IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯
Employment Type: Contractor
Rate: £28,000 - £30,000 per annum
Posted:

Deskside Support Analyst

London, South East, England, United Kingdom
Precise Placements
Deskside Support Analyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new Deskside Support Analyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a … premier firm among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this Deskside Support Analyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach … to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and More ❯
Employment Type: Contractor
Rate: £30,000 - £35,000 per annum
Posted:

Cash Equities Trading / Application Support Analyst

City of London, London, United Kingdom
Scot Lewis Associates
Cash Equities Trading/Application Support Analyst Working with a leading Financial Client based in London to secure for them a permanent Cash Equity Trading/Application Support Analyst. The role sits within execution services which manages the banks trading platform, Algo Trading and middle office applications. DMA/DSA Trading, Derivatives trading platform. Algo trading platform … around vendor systems such as Fidessa/Raptor/TMS. Location – London Salary - c£100,000 + Bonus + Bens Key skills: Experience working as a Cash Equities Trading Support Analyst FIX SQL Windows Linux Fidessa or Raptor or TMS or similar Desirable SQL Java Python Responsibilities: Support as part of a global technical team which covers … Front office, Middle office users of the investment banking division on cash equities and derivatives. Level 1 and Level 2 support of applications Monitoring of production systems End user requests Escalation of incidents to development team, tech enhancements Please apply now for immediate consideration and further details. Keywords: Cash Equity trading platform support, Cash Equities Support Analyst More ❯
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Cash Equities Trading / Application Support Analyst

London Area, United Kingdom
Scot Lewis Associates
Cash Equities Trading/Application Support Analyst Working with a leading Financial Client based in London to secure for them a permanent Cash Equity Trading/Application Support Analyst. The role sits within execution services which manages the banks trading platform, Algo Trading and middle office applications. DMA/DSA Trading, Derivatives trading platform. Algo trading platform … around vendor systems such as Fidessa/Raptor/TMS. Location – London Salary - c£100,000 + Bonus + Bens Key skills: Experience working as a Cash Equities Trading Support Analyst FIX SQL Windows Linux Fidessa or Raptor or TMS or similar Desirable SQL Java Python Responsibilities: Support as part of a global technical team which covers … Front office, Middle office users of the investment banking division on cash equities and derivatives. Level 1 and Level 2 support of applications Monitoring of production systems End user requests Escalation of incidents to development team, tech enhancements Please apply now for immediate consideration and further details. Keywords: Cash Equity trading platform support, Cash Equities Support Analyst More ❯
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Junior Application Support Analyst

City of London, London, United Kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯
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Junior Application Support Analyst

London Area, United Kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯
Posted:

User Support Analyst

London Area, United Kingdom
UST
End User Support Analyst UST are looking for a permanent End User Support Analyst to support one of our flag ship clients in West Sussex. Location Chichester Full time 5 days in the office About the role The successful candidate will have hands-on onsite support for our office, ensuring end-user device uptime … standards. Key Responsibilities Install, configure, and maintain IT devices (laptops, desktops, printers, mobile devices, Teams Rooms, AV systems, Wi-Fi APs). Troubleshoot hardware, OS, and application-related issues. Support M365 suite (Outlook, Teams, OneDrive, SharePoint) and related productivity tools. Perform IMAC/D (Installs, Moves, Adds, Changes/Deletions) and break-fix support. Deliver onboarding/offboarding support for end users. Provide VIP and executive support ensuring confidentiality and responsiveness. Support VDI environments (AWS Workspaces, Azure Virtual Desktop). Apply OS updates, security patches, and manage endpoint vulnerability remediation. Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar More ❯
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User Support Analyst

City of London, London, United Kingdom
UST
End User Support Analyst UST are looking for a permanent End User Support Analyst to support one of our flag ship clients in West Sussex. Location Chichester Full time 5 days in the office About the role The successful candidate will have hands-on onsite support for our office, ensuring end-user device uptime … standards. Key Responsibilities Install, configure, and maintain IT devices (laptops, desktops, printers, mobile devices, Teams Rooms, AV systems, Wi-Fi APs). Troubleshoot hardware, OS, and application-related issues. Support M365 suite (Outlook, Teams, OneDrive, SharePoint) and related productivity tools. Perform IMAC/D (Installs, Moves, Adds, Changes/Deletions) and break-fix support. Deliver onboarding/offboarding support for end users. Provide VIP and executive support ensuring confidentiality and responsiveness. Support VDI environments (AWS Workspaces, Azure Virtual Desktop). Apply OS updates, security patches, and manage endpoint vulnerability remediation. Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar More ❯
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Legal IT Applications Support Analyst, M365, Visual Files, AI, Mainly Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum, Negotiable
Posted:

Senior Technology support Analyst - London

London, UK
Hybrid / WFH Options
Senior Technology support Analyst - London Purpose of role Reporting to the Head of IT, Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist … in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks 1. Cloud and Infrastructure Engineering (3rd Line Expertise) Azure & M365 Specialism: Serve … internal security policies. Identity and Access: Manage the full lifecycle of user accounts within MS Entra ID ensuring compliance with least privilege principles . Data Governance: Execute tasks to support the organisation's data governance and lifecycle policies, including audit logging and access reviews (leveraging tools like Purview is a bonus). System Hardening: Take an active, continuous approach More ❯
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Application Support Analyst

City of London, London, England, United Kingdom
Arthur
Application Support Analyst – Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.We’re looking for … a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum
Posted:

Junior IT Support Analyst

Bromley, Kent, England, United Kingdom
Hybrid / WFH Options
Excelcare Holdings
Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Senior Infrastructure Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
McCabe & Barton
Senior Infrastructure Support Analyst Location: London | Hybrid: 3 days | Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading financial services client in London who is seeking a Senior Infrastructure Support Analyst to join their talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus … on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations … under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices More ❯
Posted:

Senior Infrastructure Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
McCabe & Barton
Senior Infrastructure Support Analyst Location: London | Hybrid: 3 days | Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading financial services client in London who is seeking a Senior Infrastructure Support Analyst to join their talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus … on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations … under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices More ❯
Posted:
Support Analyst
London
10th Percentile
£31,000
25th Percentile
£35,875
Median
£45,000
75th Percentile
£57,500
90th Percentile
£73,750