Support Analyst Jobs in Central London

Support Analyst
London > Central London

The median Support Analyst salary in Central London is £50,000 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 81 102 115
Rank change year-on-year +21 +13 +31
Permanent jobs requiring a Support Analyst 82 88 130
As % of all permanent jobs advertised in Central London 3.42% 2.33% 2.60%
As % of the Job Titles category 3.72% 2.44% 2.71%
Number of salaries quoted 78 75 114
10th Percentile £34,700 £35,750 £30,000
25th Percentile £40,000 £38,125 £31,750
Median annual salary (50th Percentile) £50,000 £47,500 £39,750
Median % change year-on-year +5.26% +19.50% -6.47%
75th Percentile £52,500 £70,000 £59,688
90th Percentile £67,500 £82,500 £87,500
London median annual salary £47,500 £45,000 £41,500
% change year-on-year +5.56% +8.43% +8.50%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 2,203 3,607 4,802
% of permanent jobs with a recognized job title 91.79% 95.40% 96.02%
Number of salaries quoted 1,552 2,766 3,982
10th Percentile £41,250 £40,000 £41,250
25th Percentile £53,391 £52,500 £54,000
Median annual salary (50th Percentile) £72,500 £72,500 £75,000
Median % change year-on-year - -3.33% +3.45%
75th Percentile £96,063 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

Support Analyst
Job Vacancy Trend in Central London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Support Analyst in Central London

Support Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Support Analyst in Central London.

Salary trend for Support Analyst in Central London

Support Analyst
Salary Histogram in Central London

Salary distribution for jobs citing Support Analyst in Central London over the 6 months to 31 May 2025.

Salary histogram for Support Analyst in Central London

Support Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Central London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +29 71 £50,000 +4.17% 7
West End of London +4 2 £50,000 +21.95% 2
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 31 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Support Analyst in the job title.

1 61 (74.39%) Windows
2 58 (70.73%) Microsoft
3 52 (63.41%) Social Skills
4 42 (51.22%) Law
5 35 (42.68%) Microsoft Office
6 29 (35.37%) Degree
7 28 (34.15%) Legal
8 27 (32.93%) Microsoft 365
9 26 (31.71%) Active Directory
9 26 (31.71%) ITIL
9 26 (31.71%) Video Conferencing
10 24 (29.27%) Windows 10
11 22 (26.83%) Microsoft Excel
12 21 (25.61%) SQL Server
12 21 (25.61%) SQL
13 20 (24.39%) Document Management
13 20 (24.39%) Microsoft PowerPoint
13 20 (24.39%) Customer Service
14 19 (23.17%) Azure
15 18 (21.95%) Finance
16 17 (20.73%) Telecoms
16 17 (20.73%) Data Management
16 17 (20.73%) A+ Certification
17 16 (19.51%) ITSM
18 14 (17.07%) Problem-Solving
18 14 (17.07%) Microsoft Exchange
19 13 (15.85%) .NET
20 12 (14.63%) C#
21 10 (12.20%) PL/SQL
21 10 (12.20%) DB2

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (17.07%) Microsoft Exchange
2 3 (3.66%) SharePoint
3 2 (2.44%) IIS
Applications
1 35 (42.68%) Microsoft Office
2 22 (26.83%) Microsoft Excel
3 20 (24.39%) Microsoft PowerPoint
4 2 (2.44%) Acrobat
Business Applications
1 1 (1.22%) Dynamics NAV
1 1 (1.22%) NetSuite
Cloud Services
1 27 (32.93%) Microsoft 365
2 19 (23.17%) Azure
3 7 (8.54%) Entra ID
4 4 (4.88%) Nutanix
5 3 (3.66%) OneDrive
6 2 (2.44%) Power Platform
7 1 (1.22%) iPaaS
Communications & Networking
1 6 (7.32%) Firewall
2 5 (6.10%) DHCP
2 5 (6.10%) DNS
3 4 (4.88%) Network Security
3 4 (4.88%) VLAN
4 3 (3.66%) LAN
4 3 (3.66%) TCP/IP
4 3 (3.66%) WAN
5 2 (2.44%) Ethernet
5 2 (2.44%) Telnet
5 2 (2.44%) VoIP
6 1 (1.22%) ADSL
6 1 (1.22%) Remote Desktop
6 1 (1.22%) SAN
6 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 21 (25.61%) SQL Server
2 10 (12.20%) DB2
2 10 (12.20%) SQL Server Integration Services
2 10 (12.20%) SQL Server Reporting Services
3 3 (3.66%) Relational Database
Development Applications
1 3 (3.66%) Git
General
1 52 (63.41%) Social Skills
2 42 (51.22%) Law
3 28 (34.15%) Legal
4 18 (21.95%) Finance
5 17 (20.73%) Telecoms
6 10 (12.20%) Banking
6 10 (12.20%) Inclusion and Diversity
7 4 (4.88%) Analytical Skills
Libraries, Frameworks & Software Standards
1 13 (15.85%) .NET
2 3 (3.66%) FIX Protocol
3 1 (1.22%) EDI
3 1 (1.22%) FreeMarker
3 1 (1.22%) HTML
3 1 (1.22%) Web Services
3 1 (1.22%) X-Windows
Miscellaneous
1 26 (31.71%) Video Conferencing
2 10 (12.20%) Legacy Applications
3 5 (6.10%) Onboarding
4 4 (4.88%) Self-Motivation
5 3 (3.66%) iPhone
5 3 (3.66%) Reference Data
6 2 (2.44%) Equities
6 2 (2.44%) Fixed Income
6 2 (2.44%) Reinsurance
7 1 (1.22%) Derivative
7 1 (1.22%) Foreign Exchange (FX)
7 1 (1.22%) iPad
7 1 (1.22%) Management Information System
7 1 (1.22%) Mobile App
7 1 (1.22%) Security Posture
7 1 (1.22%) Smartphone
Operating Systems
1 61 (74.39%) Windows
2 24 (29.27%) Windows 10
3 7 (8.54%) Apple iOS
4 6 (7.32%) Linux
4 6 (7.32%) Unix
5 5 (6.10%) Windows Server
5 5 (6.10%) Windows Server 2012
6 2 (2.44%) Mac OS
6 2 (2.44%) Red Hat Enterprise Linux
6 2 (2.44%) Rocky
6 2 (2.44%) Ubuntu
7 1 (1.22%) Android
7 1 (1.22%) CentOS
7 1 (1.22%) Windows Server 2016
7 1 (1.22%) Windows Server 2019
Processes & Methodologies
1 26 (31.71%) ITIL
2 20 (24.39%) Customer Service
2 20 (24.39%) Document Management
3 17 (20.73%) Data Management
4 16 (19.51%) ITSM
5 14 (17.07%) Problem-Solving
6 10 (12.20%) Customer-Centric Approach
6 10 (12.20%) Customer-Centricity
6 10 (12.20%) Mentoring
7 6 (7.32%) Service Management
8 5 (6.10%) Batch Processing
8 5 (6.10%) CRM
9 4 (4.88%) User Acceptance Testing
10 3 (3.66%) Computer Science
10 3 (3.66%) Continuous Improvement
10 3 (3.66%) Fintech
10 3 (3.66%) Incident Management
10 3 (3.66%) Service Delivery
11 2 (2.44%) Case Management
11 2 (2.44%) Client Onboarding
Programming Languages
1 21 (25.61%) SQL
2 12 (14.63%) C#
3 10 (12.20%) PL/SQL
3 10 (12.20%) VB.NET
4 3 (3.66%) Bash
4 3 (3.66%) Java
4 3 (3.66%) PowerShell
4 3 (3.66%) Python
4 3 (3.66%) T-SQL
5 2 (2.44%) VB
Qualifications
1 29 (35.37%) Degree
2 17 (20.73%) A+ Certification
3 3 (3.66%) Computer Science Degree
4 2 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (9.76%) SLA
2 1 (1.22%) PCI DSS
System Software
1 26 (31.71%) Active Directory
2 4 (4.88%) VMware Infrastructure
3 1 (1.22%) Virtual Desktop
Systems Management
1 4 (4.88%) Microsoft Intune
1 4 (4.88%) SCCM
2 2 (2.44%) Grafana
3 1 (1.22%) Jamf Pro
Vendors
1 58 (70.73%) Microsoft
2 6 (7.32%) Guidewire
2 6 (7.32%) iManage
2 6 (7.32%) VMware
3 5 (6.10%) Citrix
4 3 (3.66%) Aderant
4 3 (3.66%) Adobe
4 3 (3.66%) Intapp
4 3 (3.66%) Oracle
4 3 (3.66%) ServiceNow
5 2 (2.44%) Atlassian
5 2 (2.44%) HP
5 2 (2.44%) Red Hat
6 1 (1.22%) Apple
6 1 (1.22%) Cisco
6 1 (1.22%) Logitech
6 1 (1.22%) WatchGuard