8 of 8 Support Analyst Jobs in Edinburgh

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an IT Support Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be responsible for maintaining and … and develop IT processes. Provide 2nd line application, OS, and hardware support. Resolve user issues and escalate when necessary. Candidate Profile: Essential : Experience with OS and application deployment, technical support across Windows 10, MS Office, Active Directory, MS Exchange, and iOS configuration. Desirable : Experience with iManage, Citrix, Windscribe, Workshare, Mobile Iron, and Mimecast; Patch Management; Service Desk support More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and remote workers. To resolve user issues in a timely fashion and to escalate with relevant details where appropriate. To carry out any other reasonable duties as … requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates More ❯

Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Join to apply for the Computing Officer - IT Support Analyst role at The University of Edinburgh Get AI-powered advice on this job and more exclusive features. Job Description Grade UE05: £29,179 - £33,482 per annum + 15% uplift … for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line support for a broad … per annum + 15% uplift for shift work Information Services Group Full-time: 35 hours per week Open-ended (permanent) This is an exciting opportunity to join an IT support team in a fast moving environment within a world leading University. We are looking for a Computing Officer to join our team who is able to provide front line More ❯

creating a One EQ ethos that brings our values to life. At EQ, our values are central to everything we do. They guide how we show up, how we support one another, and how we grow together: We Shine Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness … brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel … IT infrastructure, you’ll help to optimise business performance and enable the firm to achieve its long-term goals. Your ‘go to’ person is the Servicedesk Manager, who will support and challenge you not only to succeed in your role but to realise your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to More ❯

Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. The Role As part of the broader Addepar Go-To-Market organisation, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client … Support group sits at the nexus of Addepar's activity and requires daily communications with clients, data providers, and other personnel across the company. What You’ll Do Address client inquiries related to Addepar’s portfolio data feeds and on general data product functionalities within established SLAs. Manage and complete requests from internal Data teams that require client outreach More ❯

in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment. The Role: As an Application Support Analyst ERP, you'll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user … friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions. You'll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This is … more than just support; it's about delivering solutions that make life easier for users across the business. What You'll Do: Configure and support ERP and related systems Collaborate with product teams and stakeholders to improve business processes Develop technical documentation and deliver training Provide 2nd-line technical support and resolve issues Contribute to product demos More ❯

Specialist Head Hunter - Change, Digital, Design & IT at McFall Recruitment Limited We’re looking for an IT Support Analyst to join our clients Edinburgh office, providing second- and third-line support for their Practice Management System. If you love problem-solving, collaborating across teams, and ensuring seamless system performance, this could be the perfect role for you … experience is a big plus!). Conducting testing to ensure smooth system operations. Passion for finding solutions and proactively improving processes - updating process documents. If you’re an IT support professional with strong problem-solving skills, technical expertise, and a collaborative mindset, we’d love to hear from you! Please send me your CV, along with your current situation More ❯

Law Graduate/Junior Support Analyst (Legal Tech) Excellent Salary Permanent Glasgow or Edinburgh Posted Date 20/06/25 CVs ASAP Start date Jun 25 - Sep 25 Meraki Talent's global and market leading Legal clients are hiring for a Support Analyst. This is an exciting opportunity for someone who is looking to kickstart their … to someone who is a law graduate who is passionate about technology or someone who currently has experience in a legal tech position. Responsibilities of the Graduate/Junior Support Analyst (Legal Tech) Assisting users to resolve queries and escalating any issues to other teams if required Becoming a true expert with house systems such as HighQ, AI … Platforms and Litera transact Help with the process of upskilling both internal and external clients to ensure great user experience Provide admin support for product managers and admitting regular user and project archiving Background of the Graduate/Junior Support Analyst (Legal Tech) Open to a law graduate who is more interested in a technology based career More ❯