5 of 5 Support Analyst Jobs in Essex

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst , you’ll be working on cutting edge … liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot ...

Product Support Analyst Location: Chelmsford, Essex (Hybrid - 1 day per week onsite, remainder remote) Salary: Up to £25,000 Reed Technology are working with a organisation who are looking to grow their dynamic team! As a Product Support Analyst , you'll work with cutting-edge technology … role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs. Troubleshoot a wide range of issues, from password resets and system guidance ...

Graduate Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Graduate Applications Support Analyst x2 - Business Systems for a core … programme to modernise their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further with ...

Graduate Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Graduate Applications Support Analyst x2 - Business Systems for a core … programme to modernise their business systems operations You will: Support, click apply for full job details ...

Hybrid | Commutable to Chelmsford and London We’re looking for an experienced Support Analyst to join our specialist support team, working on Synergy2, Eurobase’s enterprise (re)insurance application. This is a client facing role supporting a defined group of global clients, where quality matters more than … collaboration with experienced colleagues, this role offers an excellent platform for progression into business, technical, or leadership pathways within Eurobase. Key Responsibilities: Provide expert support for the Synergy2 application Investigate, resolve, or escalate complex client issues Manage support tickets and work to agreed SLAs Analyse support ...