1 of 1 Support Analyst Jobs in Sevenoaks

next steps. About My Application I confirm I have the right to work in the UK I confirm that my details are complete and correct Job Title: Salesforce CRM Support Analyst Job Reference: LM1227373SevSCSA Job Description FM Conway is currently recruiting for a Salesforce CRM Support Analyst to join our IT Team. In this role, you … will deliver application maintenance and support services to users while customising the Salesforce platform to enhance business value. This is a full time, permanent position based from our head office in Sevenoaks, Kent. The duties of the Salesforce CRM Support Analyst will include: Logging, prioritising and managing IT support requests in the ticketing system Providing 1st … and 2nd line support for CRM applications diagnosing and resolving issues Investigating and resolving application errors, data discrepancies and user queries to ensure seamless operation Monitoring system interfaces daily to maintain optimal performance and align with operational needs Configuring and automating Salesforce solutions to solve business problems and deliver value, including building reports and dashboards tailored to business requirements More ❯