2 of 2 Support Analyst Jobs in Staffordshire

IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including troubleshooting and More ❯

and passion, and we invite you to embark on this exciting journey with us. About the Role We are seeking a hands-on IT Support Analyst to join our IT team and assist with the support of our staff's IT requirements, as well as our internal … and their career in IT. This role reports to the Senior IT Engineer(s) and is based in our Birmingham office. As an IT Support Analyst, you will: Work with the other members of the IT team to: Support and maintain the various platforms and infrastructure used … company, including but not limited to: Google Workspace, Okta, Slack, Zoom, macOS and Windows desktops, Palo Alto and Cisco networking equipment. Provide 1st line support by responding to calls or tickets received at the IT Helpdesk, providing in-person or remote support to users in a friendly and More ❯