Support Analyst Jobs in Staffordshire

11 of 11 Support Analyst Jobs in Staffordshire

IT Systems & Support Analyst

Stoke-on-Trent, England, United Kingdom
SYTECH
Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong … secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is a hands-on … role with real scope to contribute ideas and shape how we use technology to deliver critical services. Key Responsibilities Provide level one and two support to internal customers. Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across the organisation. Participate in IT More ❯
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Walsall, Staffordshire, United Kingdom
Kingscroft Professional Resources
Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic … opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation More ❯
Employment Type: Permanent
Salary: GBP 24,000 Annual
Posted:

D365 SCM Support Analyst

Stoke-on-Trent, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 SCM Support Analyst, stoke-on-trent col-narrow-left Client: Catch Resource Management Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: D365 SCM Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a D365 SCM Support Analyst to provide 1st and 2nd line support. Candidates … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯
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Project Support Analyst DDaT

Stafford, England, United Kingdom
Staffordshire Police
team are responsible for overseeing and coordinating all major change or transformation activity across the DDaT department. This includes project delivery, resource scheduling, testing and portfolio planning. The Project Support Analyst role is vital for supporting the delivery of minor and large projects to our stakeholders, ensuring all resource activities are correctly managed, coordinated, governed and successfully delivered. … project scheduling. The role is expected to identify and combine the resourcing needs of multiple projects, so that they can be aligned into a logical and achievable delivery plan. Support PM with routine reporting such as highlight reports, board packs and general PPMO artefacts. Essential Qualification: Graduate qualification or equivalent experience Essential Skills And Experience Previous experience of IT … infrastructure support or exposure to technical elements of IT Service/Operations Experience of change management processes Experience in supporting Project Governance Competent in the use of Microsoft Project and Microsoft Office Further details of the key tasks, responsibilities can be found within the role profile. Closing date: 1st July 2025 Midday 12:00 Interview date: TBC In addition More ❯
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Manufacturing & Engineering Support Analyst - 12mth contract

Stafford, Staffordshire, West Midlands, United Kingdom
83zero Limited
Manufacturing & Engineering Support Engineer/Analyst - 12mth contract Location: UK - Peterborough or Stafford 5 days onsite (Remote Support for EAME) Contract Type: Agency/Temporary Start Date: immediate Salary: £28.00 - £32.00 p/h Join our clients European Network Team! Our client, a global leader in manufacturing and technology, is seeking an experienced Network Analyst and … Support Engineer to join our European Network Services Team on an agency basis. This role is a fantastic opportunity to become part of a dynamic, collaborative, and globally distributed team. You'll play a vital role in maintaining and supporting network services across Europe, Africa, and the Middle East (EAME) - and beyond when required. Key Responsibilities Provide Level …/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change implementation, and request fulfilment. Participate in small - scale LAN design projects and assist in delivering infrastructure upgrades and enhancements. Collaborate with a global team to ensure network standards and More ❯
Employment Type: Permanent
Salary: £28.00 - £32.00 per hour
Posted:

Network Support Analyst

Stafford, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Location: UK – Stafford 5 days onsite (Remote Support for EAME) Contract Type: Agency/Temporary Inside IR35 Start Date: immediate Join our client's European Network Team! Our client, a global leader in manufacturing and technology, is seeking an experienced Network Analyst and Support Engineer to join our … role in maintaining and supporting network services across Europe, Africa, and the Middle East (EAME) and beyond when required. Key Responsibilities Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change implementation, and request fulfillment. Participate … with a global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Minimum 3 years' experience in network support and operations, ideally within a More ❯
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Network Support Analyst

Stoke-on-Trent, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Location: UK – Stafford 5 days onsite (Remote Support for EAME) Contract Type: Agency/Temporary Inside IR35 Start Date: immediate Join our clients European Network Team! Our client, a global leader in manufacturing and technology, is seeking an experienced NetworkAnalystandSupportEngineer to join our EuropeanNetworkServicesTeam on an agency basis. This role … Europe, Africa, and the Middle East (EAME) — and beyond when required. Key Responsibilities Provide Level2/3remotenetworkhelpdesksupport for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WANinfrastructure through incident resolution, change implementation, and request fulfilment. Participate in small - scaleLANdesign projects and assist in delivering infrastructure upgrades and enhancements. Collaborate with a … global team to ensure network standards and policies are upheld across all locations. Contribute to network documentation, design updates, and process improvements. Join a rotating on-call support schedule (1 week every 2 months), including out-of-hours support as needed. Skills & Experience Minimum3years'experience in network support and operations, ideally within a Cisco environment. Cisco IOS More ❯
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Support Analyst

Rugeley, England, United Kingdom
JR United Kingdom
Risk Solved is a global SaaS platform that helps insurers, brokers, and MGA’s capture real-time risk data and deliver consistent, actionable insights. Based in Rugeley, Staffordshire, we support major insurance organisations worldwide through smart risk engineering solutions. We take pride in delivering a high-quality, responsive support service to our customers. Our team is at the … heart of that mission—offering expert guidance, managing projects, and ensuring users are trained and confident in using our software. About the Role We’re looking for a Junior Support Analyst to join our growing team. This is an ideal opportunity for someone with around 2 years’ experience in a similar role, or a recent graduate in Computer … Science or a related IT discipline. As part of our dynamic support team, you’ll work across four key areas: Respond to first-line application queries and issues Record and manage tickets via our helpdesk system Reproduce customer-reported issues in test environments Liaise with the development team when escalation is needed Track issues to resolution and ensure SLAs More ❯
Posted:

Support Analyst

Stoke-on-Trent, England, United Kingdom
JR United Kingdom
Risk Solved is a global SaaS platform that helps insurers, brokers, and MGA’s capture real-time risk data and deliver consistent, actionable insights. Based in Rugeley, Staffordshire, we support major insurance organisations worldwide through smart risk engineering solutions. We take pride in delivering a high-quality, responsive support service to our customers. Our team is at the … heart of that mission—offering expert guidance, managing projects, and ensuring users are trained and confident in using our software. About the Role We’re looking for a Junior Support Analyst to join our growing team. This is an ideal opportunity for someone with around 2 years’ experience in a similar role, or a recent graduate in Computer … Science or a related IT discipline. As part of our dynamic support team, you’ll work across four key areas: Respond to first-line application queries and issues Record and manage tickets via our helpdesk system Reproduce customer-reported issues in test environments Liaise with the development team when escalation is needed Track issues to resolution and ensure SLAs More ❯
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Product Support Analyst (Bilingual Dutch / English)

Stoke-on-Trent, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
ranked as a great place to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped Paid Holiday entitlement + Amazing … working culture Must be Bilingual: DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do, which is creating and delivering … an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our 15+ product lines, it is your job to strive for first-call resolution, troubleshooting any More ❯
Posted:
Support Analyst
Staffordshire
10th Percentile
£25,500
25th Percentile
£26,250
Median
£28,000
75th Percentile
£28,188
90th Percentile
£28,750