11 of 11 Support Analyst Jobs in the West Midlands

Support Analyst Leamington Spa – Onsite £29,000 - £30,000 VIQU have partnered with a leading organisation seeking an IT Support Analyst to join their expanding team. This IT Support Analyst role offers hands-on, face-to-face 1st and 2nd line support within … fast-paced environment. As an IT Support Analyst, you’ll work closely with a small team, delivering excellent user support across a modern Microsoft environment. Key Responsibilities of the IT Support Analyst: • Provide 1st and 2nd line support for desktop, hardware, and software issues. ...

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … would like to hear from you! Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from ...

Support Desk Analyst Meriden, West Midlands Permanent Up to £26,000 pa (depending on experience) Full time, Monday to Friday - office based Benefits of the Support Desk Analyst role: 33 days holiday including bank holidays, pension scheme and free on-site parking. Please note this … office-based Support Desk Analyst role in Meriden with no option to work from home. Are you a Support Desk Analyst who enjoys helping people and fixing problems? If you like being the go-to person when something isn’t working and take pride in finding ...

businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint a Application Support Analyst paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Application Support Analyst: Duties … Manage and resolve client facing support tickets Triage issues, investigate and understand root cause analysis Improve service performance Implement root causes analysis and fixes Effective documentation Support users during incidents and fixes User access management Work with software development team Application Support Analyst: Technical Experience ...

Legal Application Support Analyst - Birmingham - Hybrid Working Legal Application Support Engineer with some experience in supporting Legal IT applications such as Practice Evolve, InTapp, iManage, Bighand, Laserforms, Envisio, Elite 3E, Aderant, Visualfiles or Proclaim. You don't need to have experience with all the above, but should … have worked in an IT support or application support role for a legal/solicitor firm, or been a user of legal applications, wanting to move into this kind of role. The Legal Application Support Engineer will provide effective, high-quality, responsive, customer-oriented and professional specialist ...

ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team. You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation ...

eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn The Business Intelligence Support Analyst provides essential first-line support to the Trust's analytics, reporting and business intelligence activities. As a key contact point … response for Business Intelligence (BI) queries, ensuring timely triage, clear communication and appropriate escalation. Maintain and update request tickets, progress logs and stakeholder communications. Support the production and refresh of routine automated Power BI reports and dashboards. Assist with data extraction and validation for Freedom of Information (FOI) requests. ...

Second Line Application Support Analyst Hybrid – Birmingham (2 days onsite) Join a tech team that keeps some of the UK’s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best‑known names in retail, hospitality, and logistics. From Harvey … curious, proactive problem‑solvers to help us keep mission‑critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You’ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients ...

Legal Application Support Analyst - Birmingham - Hybrid Working Legal Application Support Engineer with some experience in supporting Legal IT applications such as Practice Evolve, InTapp, iManage, Bighand, Laserforms, Envisio, Elite 3E, Aderant, Visualfiles or Proclaim. You don't need to have experience with all the above, but should … have worked in an IT support or application support role for a l click apply for full job details ...

Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success … aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients ...

Role Overview We are seeking a highly analytical and technically skilled IT Support Engineer & Data Analyst to support our internal systems, data processes, and software solutions. This role combines IT support, data analysis, and technical development, requiring someone who can troubleshoot technical issues, manage IT assets … work with data and code to support business insights and internal applications. The ideal candidate will be curious about how systems work, comfortable analysing data and code, and capable of supporting both users and internal technical solutions. Key Responsibilities IT Support & Infrastructure Provide first-line technical support ...