22 of 22 Support Analyst Jobs in the West Midlands

ERP Support Analyst Warwick On-site £30,000 - £35,000 Permanent VIQU are partnering with a leading manufacturing organisation to recruit a Junior ERP Analyst . This is a great opportunity for a motivated Junior Support Analyst with 1 3 years experience who is looking for mentorship and wants to further their career in IT … systems and support. As a Junior IT Systems Analyst , you will gain hands-on experience with SQL, ERP systems, and business process analysis, while contributing to key IT projects, including the migration from an existing ERP system to Microsoft Dynamics 365. Key Responsibilities of the Junior Support Analyst: Provide day-to-day IT systems support under … senior guidance as a Junior Support Analyst . Assist with IT projects, including ERP migration, data cleansing, validation, and testing. Write, troubleshoot, and optimise basic SQL reports and analytics. Support system monitoring, escalate issues, and maintain uptime. Document procedures, workflows, and user guides for colleagues. Work with cross-functional teams to translate business needs into technical tasks. More ❯

ERP Support Analyst Warwick – On-site£30,000 - £35,000 – Permanent VIQU are partnering with a leading manufacturing organisation to recruit a Junior ERP Analyst . This is a great opportunity for a motivated Junior Support Analyst with 1–3 years’ experience who is looking for mentorship and wants to further their career in IT … systems and support. As a Junior IT Systems Analyst , you will gain hands-on experience with SQL, ERP systems, and business process analysis, while contributing to key IT projects, including the migration from an existing ERP system to Microsoft Dynamics 365. Key Responsibilities of the Junior Support Analyst: Provide day-to-day IT systems support under … senior guidance as a Junior Support Analyst . Assist with IT projects, including ERP migration, data cleansing, validation, and testing. Write, troubleshoot, and optimise basic SQL reports and analytics. Support system monitoring, escalate issues, and maintain uptime. Document procedures, workflows, and user guides for colleagues. Work with cross-functional teams to translate business needs into technical tasks. More ❯

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user reports to formulate … strategic support strategies. This role would suit an application support engineer with knowledge of NetSuite who is looking for a clearly defined career development pathway into functional or technical ERP analysis/consultancy and who can bring a positive, engaging and hard-working attitude to the company. This NetSuite Support Analyst based near Birmingham should have … Ability to review/build user reports Business process analysis Excellent communication skills The drive to quickly learn new technology & progress Strong written & verbal communication In return this NetSuite Support Analyst based near Birmingham Starting salary of up to £55,000 Bonus scheme Flexible working hours Incremental salary increases pension scheme Full commitment to training and personal development More ❯

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user reports to formulate … strategic support strategies. This role would suit an application support engineer with knowledge of NetSuite who is looking for a clearly defined career development pathway into functional or technical ERP analysis/consultancy and who can bring a positive, engaging and hard-working attitude to the company. This NetSuite Support Analyst based near Birmingham should have … Ability to review/build user reports - Business process analysis - Excellent communication skills - The drive to quickly learn new technology & progress - Strong written & verbal communication In return this NetSuite Support Analyst based near Birmingham - Starting salary of up to £55,000 - Bonus scheme - Flexible working hours - Incremental salary increases - pension scheme - Full commitment to training and personal development More ❯

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user reports to formulate … strategic support strategies. This role would suit an application support engineer with knowledge of NetSuite who is looking for a clearly defined career development pathway into functional or technical ERP analysis/consultancy and who can bring a positive, engaging and hard-working attitude to the company. This NetSuite Support Analyst based near Birmingham should have … Ability to review/build user reports - Business process analysis - Excellent communication skills - The drive to quickly learn new technology & progress - Strong written & verbal communication In return this NetSuite Support Analyst based near Birmingham - Starting salary of up to £55,000 - Bonus scheme - Flexible working hours - Incremental salary increases - pension scheme - Full commitment to training and personal development More ❯

s bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Join Our Team as a Technical Support Analyst Location: Market Drayton/Hybrid - 3 days on-site per week Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) With over 31,000 employees across Europe … alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We're seeking an experienced Technical Support Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity of service … Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety of online and in-store discounts and development opportunities. Technical Support Analyst - Your Challenge Join our team as a Technical Support Analyst, delivering high-quality 2nd line support and ensuring a seamless IT experience across the More ❯

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development … team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: An understanding supply chain process An understanding of warehouse and distribution process Previous ERP support experience A basic understanding of SQL and running SQL scripts A basic knowledge of Linux A basic knowledge of applications … and integration Excellent written and verbal communication skills The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid. More ❯

SAP Payroll Analyst - Payroll – Birmingham Hybrid working Salary up to £60,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated … collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration. • Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup. • Proven track record More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of … 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of … 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers More ❯

Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are … CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer … issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone More ❯

excellence, accountability, collaboration, and respect guide everything we do. We offer competitive salaries, generous benefits, and flexible working opportunities to help our team thrive. Job Details Job Title Application Support Analyst Department Support Location Hybrid currently 2 days in our Birmingham office Part time/Full Time Full- Time Reference SA 10/25 Closing Date Organisational … Arrangements Reports to Support Team Leader Responsible for N/A Role Summary We are looking for a highly skilled and customer-focused individual with excellent communication skills who enjoys engaging with end users. In this role, you will be responsible for troubleshooting and resolving technical issues related to the WinMan ERP software whilst delivering outstanding customer service. The … support function operates between 9:00 am and 5:30 pm (UK time). You will be part of a collaborative support team and report directly to the Support Team Leader. You will work closely with other departments to ensure timely and effective resolution of customer issues. This role is based in our Birmingham office with hybrid More ❯

We are recruiting on behalf of our client for a talented SAP HR & Payroll Support Analyst to join their established digital & technology team. This is an excellent opportunity to play a key role in supporting and enhancing the organisation's SAP HR and Payroll systems, ensuring smooth and accurate payroll operations across the business. In this role, you … ll provide day-to-day support and maintenance for SAP HR and Payroll systems, ensuring optimal performance and compliance with payroll legislation. You'll collaborate closely with HR, IT, and third-party vendors to troubleshoot issues, implement improvements, and support key HR and payroll initiatives. Key Responsibilities: Provide expert day-to-day support and administration of SAP … in SAP to meet evolving business requirements. Participate in system upgrades, enhancement projects, and patch implementations, ensuring minimal disruption to business operations. Collaborate with the SAP Basis, Development, and Support teams to maintain optimal system performance and stability. Conduct root-cause analyses of recurring issues and implement long-term corrective actions. Ensure compliance with all relevant payroll legislation, company More ❯

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development More ❯

IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support … ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term … IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels More ❯

Who we are We're Mller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet More ❯

This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience More ❯

This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience More ❯