5 of 5 Support Analyst Jobs in Surrey

IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯

Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of … contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network More ❯

Trainee Technical Support Leatherhead Up to 25,000 Pension Parking Hybrid after training 22 days holiday My client is looking for a highly motivated graduate (or equivalent level of education) to join their team. This is an exciting opportunity to develop your skills and gain experience within business. You will work closely with experienced professionals to learn about the … company's operations and business practices. Your role will encompass providing support and maintenance to clients as well as project activities and will require a high degree of customer and supplier interaction. There is opportunity for the job role to be hybrid after training. Main responsibilities: Monitoring progress of support issues with customers and suppliers Develop strong relations … effectively with customers by phone, email and in person Providing technological solutions to problems Producing reports for both customers and other internal departments Assist the Operations Manager with customer support activities Collect and collate customer support feedback for projects Participate in testing activities/co-ordinate test plans Undertaking training to ensure a high level of knowledge is More ❯

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity is … who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path … someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level 1/2 support Lead the day-to-day operations of the service desk, balancing hands-on technical work with team More ❯

your skills and gain experience within business. You will work closely with experienced professionals to learn about the company's operations and business practices. Your role will encompass providing support and maintenance to clients as well as project activities and will require a high degree of customer and supplier interaction. There is opportunity for the job role to be … hybrid after training. Main responsibilities: Monitoring progress of support issues with customers and suppliers Develop strong relations with customers Resolving queries immediately where possible or manage through to resolution Communicating effectively with customers by phone, email and in person Providing technological solutions to problems Producing reports for both customers and other internal departments Assist the Operations Manager with customer … support activities Collect and collate customer support feedback for projects Participate in testing activities/co-ordinate test plans Undertaking training to ensure a high level of knowledge is maintained The ideal candidate will have: A degree (or equivalent standard of education would be an advantage) Strong attention to detail Excellent communication and interpersonal skills The ability to More ❯