Systems Support Analyst
Brighton, Sussex, United Kingdom
The Community Builders, Inc
Career Opportunities with The Community Builders A great place to work. Current job opportunities are posted here as they become available. The System Support Analyst will focus on end-user support for TCB's portfolio of Business Information Systems (BIS). This individual will manage the team … s support ticket queue and will ensure that correct escalation paths are followed in troubleshooting and resolution of our issues. Essential Functions: Provide first-line support for Microsoft Dynamics Applications, Sharepoint and other applications as needed Provide first-line support for Yardi for our internal Accounting and … practices Conduct user training sessions and create training materials. Collaborate with Business Analysts to learn new functionality being implemented for releases in order to support user questions and issues Collaborate with BIS and other departments to identify and implement system improvements Document support activities and solutions in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: