2 of 2 Support Analyst Jobs in Taunton

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

assist with the scheduling and review of patients outside of a standard RTT pathway. Main duties of the job The Role is to work as part of the Customer Support and Testing Team to provide high quality support to customers and to perform functional testing in relation to Somerset Cancer Register (SCR) products and services. About us At … achieve your potential Additionally, you'll gain access to our Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds. Why Somerset? Somerset offers … Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job description Job responsibilities Under the supervision of the Senior Test Analyst, the Customer Support Assistant role involves: Functional Testing of web applications and interfaces. Raising issues found, proposing resolutions and dissing them within a multi-team group Identify risks More ❯