5 of 5 Support Analyst Jobs in Somerset

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

implementation of a new canning line and several other strategic projects. What will I be doing? We're continuing to invest in our business systems and digital capabilities to support our growth and operational excellence. We're looking for a proactive Application Developer & ERP Support Analyst to help us evolve our systems and support our users. … technical documentation, test plans, and operational user guides for the developmental changes made. Collaborating closely with colleagues across departments to deliver robust, user-focused solutions. Participating in the IT support rota, with an onsite presence required. This is a collaborative role based in our open-plan office, where teamwork, communication, and knowledge sharing are key to our success. Joining … the out-of-core hours support rota. What are we looking for? What essential skills do I need? Understanding of ERP systems and their role in business operations. SQL and relational database knowledge. Excellent teamwork and communication skills. Desirable Skills: Experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central. Familiarity with source control tools (e.g., Git More ❯

An international manufacturing organisation is seeking a Support Analyst to strengthen their team following a Cyber Security project. The role involves securing end-user devices, implementing software patches, conducting vulnerability management assessments, and remediating identified vulnerabilities as part of their pursuit of Cyber Security accreditation. To succeed in this role, you should have strong experience in vulnerability management … make a significant impact on a major project within an international organisation. This position requires on-site presence three days per week in Bath. We offer application and accessibility support; please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We are committed to protecting candidate and client privacy. For more information, please visit and . More ❯

An international manufacturing organisation are looking for a Support Analyst to bolster the team as a result of a Cyber Security project. The role will consist of securing end user devices, implementing software patches, conducting vulnerability management assessments & remidiating identified vulnerabilities as the organisation work towards a Cyber Security accreditation. In order to be successful in this role … on a major project for an International organisation. This role requires 3 days per week on site in Bath. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https More ❯

assist with the scheduling and review of patients outside of a standard RTT pathway. Main duties of the job The Role is to work as part of the Customer Support and Testing Team to provide high quality support to customers and to perform functional testing in relation to Somerset Cancer Register (SCR) products and services. About us At … achieve your potential Additionally, you'll gain access to our Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds. Why Somerset? Somerset offers … Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job description Job responsibilities Under the supervision of the Senior Test Analyst, the Customer Support Assistant role involves: Functional Testing of web applications and interfaces. Raising issues found, proposing resolutions and dissing them within a multi-team group Identify risks More ❯