5 of 5 Support Analyst Jobs in West Bromwich

experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from RedRock Resourcing Senior Consultant at RedRock | IT, Technology and Digital Transformation Application Support Analyst I’m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced Application Support Analyst to join their collaborative Application Support team. You’ll be providing 2nd line support for a variety of systems and software, helping users get the most from key legal applications and Microsoft tools. Sitting in a friendly and experienced team, you’ll provide both remote and onsite support, act as an escalation point for the service … system upgrades, and continuous improvement projects. Please note, this is a shift-based position based in central Bristol (a short walk from Temple Meads Station) and will require onsite support 2-3 days a week. The role at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as More ❯

office, 2x from home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in West Bromwich. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear … from you. What You’ll Be Doing You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction. Your responsibilities will include: · Owning … updating, and progressing support tickets to give clients confidence in our service. · Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery. · Organising and prioritising your daily workload to meet client expectations efficiently. · Using your technical knowledge to resolve issues and escalate where necessary. · Communicating clearly, professionally, and positively with clients and colleagues. · Actively developing your technical More ❯

Join to apply for the Computer Support Analyst role at West Brom Building Society Join to apply for the Computer Support Analyst role at West Brom Building Society Get AI-powered advice on this job and more exclusive features. West Brom Building Society provided pay range This range is provided by West Brom Building Society. Your … making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you. We've an exciting opportunity for a Computer Support Analyst to join us at Head Office. … performs operational tasks associated with the running and control of our Information Systems. This includes oversight of batch processing runs, trials and tests as well as providing first line support to critical systems, with the aim of problem solving or referring to second line. What the role will look like: A good communicator, able to respond to enquiries from More ❯

making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you. We've an exciting opportunity for a Computer Support Analyst to join us at Head Office. … performs operational tasks associated with the running and control of our Information Systems. This includes oversight of batch processing runs, trials and tests as well as providing first line support to critical systems, with the aim of problem solving or referring to second line. What the role will look like: A good communicator, able to respond to enquiries from … maintenance, development and configuration of our backup and recovery solution. Installing and maintaining security patches across the server estate. Working, on a rota basis, to provide out of hours support as well as Saturday shift, once a month. What you will bring to the role: Be an effective communicator to respond to a range a queries Must be able More ❯

3x in the office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect … ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job learning. … Ideally, you’ll bring: A personable, professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring and Management (RMM) tools What More ❯