2 of 2 Support Analyst Jobs in York

IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering … engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on … various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for all training formats Provide effective post implementation user support for system change projects, Administer training courses, Core skills & experience for this role: Ideally experience in a similar IT Training and Support role Experience working within the Legal More ❯

and security. This is a role for someone who can look at a list of tickets and be that "Sniper" for those trickier ones. The role involves: Office 365 support and administration MDM - InTune Microsoft Server Microsoft Entra Basic Networking SharePoint If you are interested in hearing more about this role then please reach out on (url removed) or More ❯