Support Consultant Jobs in London

1 to 25 of 54 Support Consultant Jobs in London

Housing Implementation Consultant - Customer Service and Support Services

London, England, United Kingdom
Hybrid / WFH Options
NEC Software Solutions
Housing Implementation Consultant - Customer Service and Support Services Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Customer Service and/or Support Services Modules, to ensure our customers are given the best experience possible. This is a Home Based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support … ready to work directly with customers independently on a full end to end project. MAIN RESPONSIBILITIES: Offer expert guidance in implementing NEC Housing system modules – particularly Customer Service and Support Services (including CRM, Housing Advice and ASB) with a focus on how the system is configured and built. Provide excellent advice and best practise to current customers using NEC More ❯
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Dynamics Business Central - Senior Support Consultant

London, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Senior Dynamics 365 Business Central Support Consultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central Support Consultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
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Oracle Cloud HCM Technical Support Consultant

London, England, United Kingdom
Unilabs
Oracle Cloud HCM Technical Support Consultant Unilabs is looking for an Oracle Cloud HCM Technical Support Consultant to join our innovative team. As a leading provider of clinical laboratory and medical diagnostic imaging services, we are committed to enhancing efficient operations and delivering exceptional service quality to our healthcare partners. In this role, you will be … responsible for providing technical support for Oracle Cloud HCM applications, assisting in troubleshooting, and resolving issues while ensuring optimal system performance. Your primary responsibilities will include: Acting as the main technical point of contact for Oracle Cloud HCM-related inquiries and issues Collaborating with functional teams to ensure seamless integration of HCM technical solutions Assisting in the analysis and … resolution of escalated support tickets involving system configuration, reporting, and data migration Customizing and extending Oracle Fusion HCM functionalities Supporting inbound and outbound integrations between Oracle HCM and 3rd party Payroll and Time and Attendance systems Providing technical support and troubleshooting issues Handling HDL, HCM Extract and data migration from legacy systems when necessary Providing guidance on Oracle More ❯
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Level 3 Technical Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
RedChair Recruitment
Our client is currently seeking a full-time Level 3 Technical Support Consultant to join their team. This role involves providing advanced technical support, troubleshooting complex issues, and delivering exceptional customer assistance. The position is based in the London area, with the flexibility for some remote work. Company Overview: Our client, a leading London-based IT consultancy … value. With a commitment to transparency and clear communication, they aim to become their clients’ trusted IT strategy, solutions, and managed service partner. Key Responsibilities: Provide Level 3 technical support and troubleshooting expertise for complex IT issues, including escalated incidents and service requests Investigate and resolve advanced technical issues related to hardware, software, network, and infrastructure components Serve as … a subject matter expert, guiding Level 1 and Level 2 support teams in resolving challenging technical problems Collaborate closely with internal teams and external vendors to resolve complex issues and implement effective solutions Document detailed root cause analysis, troubleshooting steps, and resolution procedures for reference and knowledge sharing Qualifications: 5+ years of experience in technical support, with a More ❯
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Technical Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Verostone Ltd
specialist consultants with specific industry experience combined with a wealth of expertise in consulting, designing, and implementing bespoke builds of the Axiom platform. Verostone is looking for a driven Support Consultant to join our team. You’ll enjoy providing both external support to customers and internal support to the professional services and pre-sales teams. No … prior knowledge of the software is required/expected; full training will be provided. The role offers extremely good potential career progression with the support, pre-sales, or professional services functions. The day-to-day responsibilities – What will you be doing? First point of contact for all existing customers requiring assistance Logging customer requests, updates to existing tickets, and … tracking of items through to successful resolution in the support system Assisting with customer issue resolution Escalation of Axiom Cloud Service issues to the Cloud Operations team Assisting with customer software upgrades and system synchronisation requests Assisting with delivery of extended support hourly services Maintenance and support of internal servers & systems Providing pre-sales support as More ❯
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Senior Customer Support Consultant, HE

London, England, United Kingdom
Tribal Group
business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes. We have an ambitious strategy to build upon our position and support the … education market evolving to a SaaS model. We are currently looking for an established Senior Customer Support Consultant to join our Customer Success division, within the SITS Higher Education support desk team. The Role The Senior HE Support Consultant is an ideal opportunity for someone who is passionate about technology and ready to step into … client and E:Vision but welcomes technical knowledge of other Tribal products. The role provides leadership, guidance and an increased level of technical competence and process understanding within the support team. Customer Success Representatives should possess the necessary knowledge and expertise to handle customer inquiries effectively. They should be well-trained in the products or services they support More ❯
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Application Support Consultant (UK)

London, England, United Kingdom
Hybrid / WFH Options
Itineris
same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Application Support Consultant, you are part of a rotation team thatprovides support on all UMAX functionalities to our UK customers. In this role, you not only develop a strong … role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and Maintenance, and for the overall satisfaction of end users about the UMAX … disruptions in use, and guarantees high reachability for user help requests (incidents & bugs) and short lead times for standard and non-standard changes. The Team consists of Technical & Functional Support Consultants and Developers. UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with More ❯
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D365 BC Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Shape IT Recruitment
Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC Support Consultant to join a growing Microsoft Partner , delivering high-quality support across a range of clients and industries. The Role You'll provide functional support for D365 Business Central, acting as the go-to … closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement. Key responsibilities: Provide 1st–3rd line support for D365 Business Central users Troubleshoot and resolve issues across finance, supply chain, and other key modules Escalate technical issues where necessary, working alongside the development team Assist with … testing, configuration, and minor enhancements Deliver user training and documentation Support system upgrades, patches, and rollouts What We’re Looking For Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV) Functional understanding of core BC modules (finance, inventory, purchasing, etc.) Excellent communication skills and a user-focused approach Ability to prioritise and manage multiple tickets/issues simultaneously More ❯
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Line IT Support Consultant

London, England, United Kingdom
Kriston Technology Limited
to join our team. Salary: Commensurate to experience Location: Oxfordshire, office/home/client sites Kriston Technology are seeking a passionate, proactive, enthusiastic, customer-focused 2nd Line IT Support Consultant to join our expanding team. The role will be a mixture of home, office, and field-based at client sites in Oxfordshire and throughout the Midlands. The … successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to our clients working on BAU support calls and project work. Our ideal candidate will already have experience of working in a Managed Service Provider, be proactive, and have impeccable communication skills, with a proven track record of problem-solving … and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Deliver on-site, remote, and telephone support Proactively manage customers, identifying opportunities for improvement to processes, procedures, and infrastructure Project management and implementation Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills More ❯
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IT Support Consultant

London, England, United Kingdom
JR United Kingdom
who is fluent in both native German and professional English. The role could suit a new graduate or someone with 1-2 years of work experience in an IT Support role. Complete training will be provided. You will play a crucial role in ensuring our clients receive exceptional technical support while utilizing your language skills to bridge communication … best and brightest people—those who understand what it takes to deliver top-quality solutions for our clients. We are currently seeking a newly graduated or entry-level IT Support Consultant to join our growing team. You will serve as a direct point of contact for clients, assisting in issue resolution by answering support calls, responding to … emails, and taking ownership of incidents raised through the Support Portal. The Support Consultant will be part of a large Global Technical Team , providing assistance and support for key elements of the iManage suite including iManage Work (FileSite and DeskSite), iManage Share, iManage Govern, iManage Insight, and iManage Cloud. The Support Consultant plays an More ❯
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IT Support Consultant

City of London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: IT Support Consultant, london (city of london) col-narrow-left Client: Morae Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: This is a fantastic opportunity for a … who is fluent in both native German and professional English. The role could suit a new graduate or someone with 1-2 years of work experience in an IT Support role. Complete training provided. You will play a crucial role in ensuring our clients receive exceptional technical support while utilising your language skills to bridge communication gaps. Morae … the brightest people - those who understand what it takes to deliver top-quality solutions for our clients. We are currently seeking a newly graduated or an entry-level IT Support Consultant to join our growing team. He/she will provide a direct point of contact to clients to assist in issue resolution, entailing answering calls for support More ❯
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Application Support Consultant

London, England, United Kingdom
Itineris
same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Application Support Consultant, you will play a key role in ensuring the stability, performance, upkeep and support on all UMAX functionalities for our UK customers. In this role, you … role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and Maintenance, and for the overall satisfaction of end users about the UMAX … their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform. As our Application Support Consultant, you... Identify and prevent issues before they escalate Perform root cause analyses for recurring issues and propose improvements to eliminate them Maintain close, proactive communication with key More ❯
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Microsoft Dynamics 365 CE Support Consultant

London, England, United Kingdom
AgileCadence Limited
AgileCadence is all about people, whether that is our team, our partners or our customers. We are looking for an experienced Microsoft D365 CE & Power Platform Support Consultant to join our very special team. You will play an important role in the Managed Service experience across AgileCadence, ensuring all internal and external support issues are investigated and … have a flair for problem solving and be focused on delivering an outstanding service to our customers every single day. You will be: Providing day to day assistance and support to our customers (both internally and externally). Owning incidents and service or change requests through to completion within agreed service level agreements (SLA’s). Providing and promoting … Field Services is desirable), Azure technologies and Power Platform. Collaborating with the AgileCadence team, stakeholders and partners to identify and resolve customer issues so that we deliver a seamless support experience. Responsible for ensuring that Managed Service provisions are delivered on time and key milestones are met. Ensuring all our internal IT needs are met, this includes monitoring and More ❯
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Microsoft Dynamics 365 F&O Support Consultant

London, England, United Kingdom
AgileCadence Limited
AgileCadence is all about people, whether that is our team, our partners or our customers. We are looking for an experienced Microsoft Dynamics 365 F&O Support Consultant to join our very special team. You will play an important role in the Managed Service experience across AgileCadence, ensuring all internal and external support issues are investigated and … have a flair for problem solving and be focused on delivering an outstanding service to our customers every single day. You will be: Providing day to day assistance and support to our customers (both internally and externally). Owning incidents and service or change requests through to completion within agreed service level agreements (SLA’s). Providing and promoting … and Supply Chain Management, AX, Azure and Power Platform. Collaborating with the AgileCadence team, stakeholders and partners to identify and resolve customer issues so that we deliver a seamless support experience. Responsible for ensuring that Managed Service provisions are delivered on time and key milestones are met. Ensuring all our internal IT needs are met, this includes monitoring and More ❯
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Application Support Consultant

London, England, United Kingdom
Itineris
same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Application Support Consultant, you will play a key role in ensuring the stability, performance, upkeep and support on all UMAX functionalities for our UK customers. In this role, you … role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and Maintenance, and for the overall satisfaction of end users about the UMAX … realize the functional change. Ensure a professional and proactive approach to service delivery, aiming to go above and beyond just supporting customers. Participate in project and implementation activity to support the service readiness ahead of go live. Respect all agreements between Itineris and the Customer, as set in the Service Level Agreement (SLA) document. Lead knowledge-sharing and training More ❯
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Sage X3 Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Vallestra
and advice to customers to help them achieve their goals when implementing and using Sage X3. Role Description This is a full-time remote role for a Sage X3 Support Consultant. The Support Consultant will be responsible for providing technical support and customer support related to Sage X3. The role involves handling day-to-day … tasks to ensure customer satisfaction in the use of Sage X3. Opportunity for career progression to Sage X3 Consultant or Developer. Qualifications Must 1st and 2nd line support experience with Sage X3 Excellent oral and written communication skills Able to liaise with employees at all levels Excellent problem-solving abilities Ability to work effectively in a team Experience More ❯
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Dynamics 365BC Support/ Consultant

London, England, United Kingdom
Hybrid / WFH Options
Conspicuous
Social network you want to login/join with: Dynamics 365 Business Central Support/Consultant – Microsoft Partner UK (Remote) Up to £65,000 + Benefits A respected Microsoft Partner in the UK is looking to appoint a Dynamics 365 Business Central (D365BC) Support/Consultant to join their growing team. This hybrid role is ideal … for a functional consultant or senior support analyst who thrives in a dual capacity—delivering expert user support while contributing to ERP implementation and optimisation projects. Role Overview: In this position, you will provide high-quality 2nd and 3rd line support to clients using D365 Business Central, as well as participate in solution design, configuration, and … rollout for ongoing consultancy projects. You'll work closely with clients and internal delivery teams, helping bridge the gap between live system support and new functionality delivery. Location : UK-based role with hybrid working. Occasional travel to client sites may be required. Candidates must have the right to work in the UK. Up to £65,000 per annum, depending More ❯
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Dynamics 365 Business Central Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Conspicuous
Dynamics 365 Business Central Support Consultant Dynamics 365 Business Central Support Consultant Direct message the job poster from Conspicuous Dynamics 365 Business Central Support Consultant Location: Hybrid – 2 days per week in Hampshire/3 days remote Salary: Industry-leading + annual flexible bonus About the Role A fantastic opportunity has arisen to join … the support team at leading Microsoft Partner and NetSuite Partner . As a D365 Business Central Support Consultant , you’ll play a key role in delivering first-class technical support to our client base, while also contributing to wider implementation projects, testing upgrades, and improving customer experience through webinars, documentation, and proactive service initiatives. This is … hands-on experience in Business Central or a similar ERP system , looking to develop their career within a supportive, values-driven business. Key Responsibilities Delivering 1st and 2nd line support to a broad range of D365 Business Central users. Supporting future client implementations and software upgrade testing. Assisting customers with extension installations and troubleshooting. Creating and delivering content such More ❯
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Dynamics 365BC Support/ Consultant

London, England, United Kingdom
Hybrid / WFH Options
Conspicuous
Direct message the job poster from Conspicuous Helping companies grow by providing the best MS Dynamics talent | MS Dynamics | Dynamics 365 | D365 | AX | NAV | CRM | Dynamics 365 Business Central Support/Consultant – Microsoft Partner UK (Remote) Up to £65,000 + Benefits A respected Microsoft Partner in the UK is looking to appoint a Dynamics 365 Business Central … D365BC) Support/Consultant to join their growing team. This hybrid role is ideal for a functional consultant or senior support analyst who thrives in a dual capacity—delivering expert user support while contributing to ERP implementation and optimisation projects. Role Overview: In this position, you will provide high-quality 2nd and 3rd line support … as participate in solution design, configuration, and rollout for ongoing consultancy projects. You'll work closely with clients and internal delivery teams, helping bridge the gap between live system support and new functionality delivery. Location: UK-based role with hybrid working. Occasional travel to client sites may be required. Candidates must have the right to work in the UK. More ❯
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Dynamics 365 Business Central Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Dynamics 365 Business Central Support Consultant, hampshire col-narrow-left Client: Conspicuous Location: hampshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Dynamics 365 Business Central Support Consultant Location: Hybrid … days per week in Hampshire/3 days remote Salary: Industry-leading + annual flexible bonus About the Role A fantastic opportunity has arisen to join the support team at leading Microsoft Partner and NetSuite Partner . As a D365 Business Central Support Consultant , you’ll play a key role in delivering first-class technical support … hands-on experience in Business Central or a similar ERP system , looking to develop their career within a supportive, values-driven business. Key Responsibilities Delivering 1st and 2nd line support to a broad range of D365 Business Central users. Supporting future client implementations and software upgrade testing. Assisting customers with extension installations and troubleshooting. Creating and delivering content such More ❯
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Support Consultant

London, England, United Kingdom
Embridge Consulting
Get AI-powered advice on this job and more exclusive features. Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking for a professional, efficient, and effective support consultant to provide support for our Managed Service customers in resolving logged tickets and to offer remote consultancy services to other Embridge customers when required. Our team … for our customers. Our shared ambition for excellence makes Embridge Consulting the UK's leading people-first business transformation consultancy. We foster accountability within a supportive, safe environment. The support consultant will: Respond promptly to customer inquiries in accordance with SLAs. Research logged tickets and provide solutions, workarounds, or action plans. Keep customers informed about the progress of … Officer (CXO). Provide remote consultancy for Embridge Consulting customers as needed. Perform other ad hoc duties as reasonably required by the Head of Customer Success. Essential skills Our support consultants should possess: In-depth knowledge of multiple UNIT4 ERP modules or other ERP systems. Strong analysis and investigation skills. We take pride in ourselves and our work, treating More ❯
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3rd Line IT Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Smartdesc
Social network you want to login/join with: IT Support Consultant Location: London/Hybrid Salary: Up to £60k, depending on experience We're seeking an experienced technical consultant to join our Customer Infrastructure Team. The role involves working on one of Smartdesc’s largest global clients, with responsibilities including maintaining IT systems, handling escalations, and … sector in the UK. We work with clients like Mind, YMCA, and WaterAid, supporting their technology needs. Our mission is to empower non-profits with the technology, tools, and support to achieve their goals. We offer services including IT strategy, cybersecurity, helpdesk support, and project management. Join a dynamic, growing company that values personal development, with a culture More ❯
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Oracle SCM Cloud Functional Support Consultant

London, England, United Kingdom
Hybrid / WFH Options
Version 1
Oracle SCM Cloud Functional Support Consultant Oracle SCM Cloud Functional Support Consultant 1 week ago Be among the first 25 applicants Direct message the job poster from Version 1 Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. … individuals to join one of the fastest-growing consultancies globally. UK & Ireland’s premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year &10 years as GPTW to work in Ireland & UK Job Description Oracle SCM Cloud Functional Support Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE TO BE ELIGIBLE FOR SC CLEARANCE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. Would you like the opportunity to expand your skillset further, working with the latest technology within Oracle SCM Cloud? How would you like to join an award-winning Oracle More ❯
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Oracle SCM Cloud Functional Support Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
Version 1
Job Description Role: Oracle SCM Cloud Functional Support Consultant Location: London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast, United Kingdom Job Type: Full Time Would you like the opportunity to expand your skillset further, working with the latest technology within Oracle SCM Cloud? How would you like to join an award-winning Oracle Partner with over 700 dedicated … Chain and HR solutions that underpin digital transformation for our customers businesses. Here at Version 1, we are currently in the market for an experienced Oracle SCM Cloud Functional Support Consultant to join our growing Managed Services Practice. You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of … sectors and industries. Responsibilities: You will: Provide day to day application support for a variety of clients. Understand SCM business processes and requirements and translate these into system solutions, resolving any business issues is essential. Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules More ❯
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Oracle SCM Cloud Functional Support Consultant

South East London, England, United Kingdom
Hybrid / WFH Options
Version 1
Job Description Role: Oracle SCM Cloud Functional Support Consultant Location: London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast, United Kingdom Job Type: Full Time Would you like the opportunity to expand your skillset further, working with the latest technology within Oracle SCM Cloud? How would you like to join an award-winning Oracle Partner with over 700 dedicated … Chain and HR solutions that underpin digital transformation for our customers businesses. Here at Version 1, we are currently in the market for an experienced Oracle SCM Cloud Functional Support Consultant to join our growing Managed Services Practice. You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of … sectors and industries. Responsibilities: You will: Provide day to day application support for a variety of clients. Understand SCM business processes and requirements and translate these into system solutions, resolving any business issues is essential. Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules More ❯
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Support Consultant
London
Median
£45,000