3 of 3 Support Consultant Jobs in London

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement. Role Overview As a Sage 200 Support Consultant, you’ll be the first point of contact for … client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You’ll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction. This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK. Key … Responsibilities • Provide application and technical support for Sage 200, Sicon, and related products • Investigate, troubleshoot, and resolve client issues or escalate where necessary • Maintain accurate ticket records and deliver against SLAs • Act as an escalation point for Sage 200 and Sicon-related queries • Identify trends in support incidents and report to the Service Delivery Manager • Collaborate with project More ❯

world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our … People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working … other departments of various IT companies What you need to succeed in this role: Native Japanese and English communication skills At least 6 months of experience in a customer support role Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a More ❯

unique opportunity to gain hands-on experience supporting a wide range of web-based software solutions, particularly within the shipping and e-commerce sectors. As part of the IT support function, you will assist in configuring client systems, resolving technical issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional … teams – including sales, customer service and commercial to ensure smooth onboarding and ongoing support for complex client accounts. The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a willingness to learn. You'll be encouraged to explore emerging technologies, including artificial intelligence, and contribute ideas on how they can be applied to improve … business processes and enhance client support. This apprenticeship offers structured training, mentorship, and the chance to build a solid foundation for a career in IT support and consultancy. Recruitment for this position will be in conjunction with our chosen apprenticeship provider. Key responsibilities: Helping to set up new client accounts on our systems. Talking to clients and guiding them More ❯