London, South East, England, United Kingdom Hybrid / WFH Options
vertex-it-solutions
Accounting Systems SupportConsultant – Pegasus Opera - Hybrid working We’re looking for a customer-focused Accounting Systems SupportConsultant to join the Applications Support team. You’ll be the go-to expert for implementing, supporting, and maintaining Pegasus Opera Accounting Solutions — from installation and configuration to training, troubleshooting, and advising clients on best practices. What … you’ll do: Provide expert 1st–3rd line support for Pegasus Opera software. Install, configure, update, and optimise client systems. Deliver training (remote/on-site) and produce clear user documentation. Log and resolve support calls within SLA targets. Manage knowledge base, test products, and liaise with clients and partners. Assist with data conversions and develop reports. What More ❯
Description As a FolioMetrics SupportConsultant at With Intelligence, you will be responsible for providing exceptional technical support and consulting services to our clients who utilize our FolioMetrics platform. FolioMetrics is a powerful CRM and reporting tool for the investment management industry, and your role will involve assisting clients in maximizing the value and efficiency of the … of the FolioMetrics platform. You will work closely with clients to understand their specific needs and requirements, offering tailored solutions and best practices to address their challenges. As a SupportConsultant, you will collaborate with internal teams, such as product management and development, to communicate client feedback, contribute to product enhancements, and ensure a seamless client experience. Your More ❯
Fidenda are looking for an Anaplan SupportConsultant to join their UK team and help us grow and scale our client support capability. This role will be part of our Anaplan delivery team and will be a split role focussing on supporting our growing support services, as well as being involved in project delivery. We are … are looking for a challenge and to extend your comfort zone. We do not just deliver technical solutions; we work with customers in an ongoing way to provide meaningful support, training, and enablement services. Our support offering helps customers get value from their investment, drives renewals, and enables deeper long-term relationships. We are a close-knit team … we support each other, and everyone’s voice is heard. Are you the right person to help us at this critical point in our growth, where we are scaling our client support services into a capability? You understand that the key to the success of our service-based business line is meeting and exceeding customers’ expectations and keeping More ❯
Fidenda are looking for an Anaplan SupportConsultant to join their UK team and help us grow and scale our client support capability. This role will be part of our Anaplan delivery team and will be a split role focussing on supporting our growing support services, as well as being involved in project delivery. We are … are looking for a challenge and to extend your comfort zone. We do not just deliver technical solutions; we work with customers in an ongoing way to provide meaningful support, training, and enablement services. Our support offering helps customers get value from their investment, drives renewals, and enables deeper long-term relationships. We are a close-knit team … we support each other, and everyone’s voice is heard. Are you the right person to help us at this critical point in our growth, where we are scaling our client support services into a capability? You understand that the key to the success of our service-based business line is meeting and exceeding customers’ expectations and keeping More ❯
locations around the world with clients across four continents. What you'll do and what we offer The key responsibilities are: Providing an advanced level of functional and technical support to Aptitude Software's customers regarding the company's product portfolio. Engaging with company's clients through skillful analysis, effective communication, coordination and cooperation with product management and development … further diagnostic of root cause isolation when needed. Gathering and presenting client insights to teams across Aptitude while adhering to processes that ensure consistent and repeatable results. Liaising with Support management in North America, the UK and Poland. That's all important, true, but in reality the only thing that matters is to (paraphrasing Pratchett's words) " not only … sure " what they dun ". So, if you have that detectivistic mind-set and enough technical knowledge to pinpoint evidence - you will be very welcome in the Second Line Support team. CSI for software, yeah! What we're looking for The ideal candidate will have the following skills, attributes & experience: Educated to at least Bachelor's degree Previous experience More ❯
