22 of 22 Support Consultant Jobs in England

1st Line Business Central Support Consultant Wolverhampton - Hybrid Circa £26,000 We are seeking a 1st Line Business Central Support Consultant to join a growing support team, providing high-quality assistance to customers with their Business Central concerns and challenges. The role involves troubleshooting issues, resolving queries, and recommending effective solutions to meet client needs. … The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal to ensure required information … unresolved issues to a Team leader. Ensuring incidents and requests are resolved within set SLAs. Contribute to the creation and update of Knowledge Base articles. 1st Line Business Central Support Consultant Key Skills and Experience: Ideally a minimum of 1 year experience working with Business Central in either consulting, support or as a Key/Super user More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to support More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to support More ❯

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products. Who are we … on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to … the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products click apply for More ❯

Helpdesk Support Consultant - Hybrid - £22,000 PART TIME - 9am - 3pm (negotiable) Monday to Friday will consider doing 30 hours over 4 days (Tuesday and Wednesday in office) We're looking for a proactive and collaborative Helpdesk Support Consultant to join a multi-skilled team supporting users of an HR and payroll software system. This role is … ideal for someone with strong technical knowledge and a passion for problem-solving. Key Responsibilities: Respond to customer support queries via phone and helpdesk system Log and track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist … in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required Skills & Experience: Minimum 2 years' experience with HR/payroll systems or technical support Solid understanding of IT systems and Microsoft applications Strong time management and teamwork skills Basic PC proficiency (keyboard More ❯

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement. Role Overview As a Sage 200 Support Consultant, you’ll be the first point of contact for … client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You’ll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction. This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK. Key … Responsibilities • Provide application and technical support for Sage 200, Sicon, and related products • Investigate, troubleshoot, and resolve client issues or escalate where necessary • Maintain accurate ticket records and deliver against SLAs • Act as an escalation point for Sage 200 and Sicon-related queries • Identify trends in support incidents and report to the Service Delivery Manager • Collaborate with project More ❯

Job Title: D365 CRM Support Consultant Location: Hybrid South-East (UK) - based office/Remote flexibility) Salary: Up to £40,000 per annum Are you a technically capable and service-driven Dynamics 365 CRM professional looking for your next challenge? This is an excellent opportunity to join a growing Microsoft partner supporting a range of UK and international … clients across multiple industries. The Role: You will be responsible for delivering outstanding Dynamics 365 CRM support to clients, working on a busy service desk to troubleshoot and resolve cases efficiently, while ensuring high standards of service. Key Responsibilities: Manage case logging, tracking, and resolution within D365 CRM Build and maintain automated workflows and escalation processes Create dashboards and … reports to track performance and SLA adherence Deliver omnichannel support via email, phone, and chat Maintain system security using role-based access controls Integrate D365 CRM with M365 tools (Outlook, SharePoint, Teams) Produce clear documentation including training materials and troubleshooting guides Essential Skills & Experience: Strong knowledge of Microsoft Dynamics 365 CRM, particularly case management and workflows Hands-on experience More ❯

world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our … People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working … other departments of various IT companies What you need to succeed in this role: Native Japanese and English communication skills At least 6 months of experience in a customer support role Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your More ❯

based position. It s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯

based position. It’s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Product Support Specialist (Enterprise Software | Logistics & Supply Chain) Ireland (Remote | Occasional Client Site Visits) About the Company CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through world-class technology solutions. About the … Role We are seeking experienced Application Support Specialists (3+ years) with a background in supporting ERP, Enterprise Management, WMS, TMS, or similar business software. This role is ideal for someone passionate about helping clients leverage technology to transform their operations. This is a remote-first role, but occasional client site visits are required. For this reason, applicants should live … management teams to plan software rollouts Partner with developers to test and refine new features Analyse client issues, propose solutions, and identify value-adding improvements Provide exceptional ongoing application support Qualifications & Skills Bachelor’s degree 3+ years’ experience supporting enterprise/ERP/logistics software Strong B2B client management and customer service skills Excellent communication & organisational skillsA problem-solver More ❯

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Oracle HCM Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities … lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and … drive process excellence and serve as first line support for all HR System queries. What youll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement More ❯

I am supporting a Leading Microsoft Solutions Partner delivering impactful transformations to both the Public and Private sector, actively growing their support desk with a D365 CRM Support consultant. Dynamics 365 CRM expertise - proven experience supporting and administering D365 CRM, including case management, workflows, reporting, and security roles Power Platform knowledge - hands-on experience with Power Automate, Power More ❯

unique opportunity to gain hands-on experience supporting a wide range of web-based software solutions, particularly within the shipping and e-commerce sectors. As part of the IT support function, you will assist in configuring client systems, resolving technical issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional … teams – including sales, customer service and commercial to ensure smooth onboarding and ongoing support for complex client accounts. The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a willingness to learn. You'll be encouraged to explore emerging technologies, including artificial intelligence, and contribute ideas on how they can be applied to improve … business processes and enhance client support. This apprenticeship offers structured training, mentorship, and the chance to build a solid foundation for a career in IT support and consultancy. Recruitment for this position will be in conjunction with our chosen apprenticeship provider. Key responsibilities: Helping to set up new client accounts on our systems. Talking to clients and guiding them More ❯