London, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
Housing Implementation Consultant - Customer Service and Support Services Company Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Customer Service and/or Support Services Modules, to ensure our customers are given the best experience possible. This is a Home Based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support … ready to work directly with customers independently on a full end to end project. MAIN RESPONSIBILITIES: Offer expert guidance in implementing NEC Housing system modules – particularly Customer Service and Support Services (including CRM, Housing Advice and ASB) with a focus on how the system is configured and built. Provide excellent advice and best practise to current customers using NEC More ❯
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Nigel Frank International
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Nigel Frank International
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Nigel Frank International
Senior Dynamics 365 Business Central SupportConsultant Up to £50k + Benefits | Remote or Hybrid | UK-Based My client is a growing Microsoft Partner seeking a Senior Business Central SupportConsultant to take ownership of their support function, ensuring clients receive expert-level assistance across a range of BC issues. This is a great opportunity … for an experienced consultant who thrives on problem solving and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues … Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions Work closely with development and consultancy teams to ensure issues are resolved efficiently and accurately Manage support cases from logging through to resolution, ensuring SLAs are met Maintain detailed documentation of support issues and resolutions to aid internal knowledge sharing Proactively identify recurring issues and suggest More ❯
difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push … the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together … we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com Job Description The position is based in Copdock, Ipswich and involves working with justice products and services. To provide 2nd line support to customers using our applications. Deal directly with customers both electronically and on More ❯
Oracle Cloud HCM Technical SupportConsultant Unilabs is looking for an Oracle Cloud HCM Technical SupportConsultant to join our innovative team. As a leading provider of clinical laboratory and medical diagnostic imaging services, we are committed to enhancing efficient operations and delivering exceptional service quality to our healthcare partners. In this role, you will be … responsible for providing technical support for Oracle Cloud HCM applications, assisting in troubleshooting, and resolving issues while ensuring optimal system performance. Your primary responsibilities will include: Acting as the main technical point of contact for Oracle Cloud HCM-related inquiries and issues Collaborating with functional teams to ensure seamless integration of HCM technical solutions Assisting in the analysis and … resolution of escalated support tickets involving system configuration, reporting, and data migration Customizing and extending Oracle Fusion HCM functionalities Supporting inbound and outbound integrations between Oracle HCM and 3rd party Payroll and Time and Attendance systems Providing technical support and troubleshooting issues Handling HDL, HCM Extract and data migration from legacy systems when necessary Providing guidance on Oracle More ❯
London, England, United Kingdom Hybrid / WFH Options
RedChair Recruitment
Our client is currently seeking a full-time Level 3 Technical SupportConsultant to join their team. This role involves providing advanced technical support, troubleshooting complex issues, and delivering exceptional customer assistance. The position is based in the London area, with the flexibility for some remote work. Company Overview: Our client, a leading London-based IT consultancy … value. With a commitment to transparency and clear communication, they aim to become their clients’ trusted IT strategy, solutions, and managed service partner. Key Responsibilities: Provide Level 3 technical support and troubleshooting expertise for complex IT issues, including escalated incidents and service requests Investigate and resolve advanced technical issues related to hardware, software, network, and infrastructure components Serve as … a subject matter expert, guiding Level 1 and Level 2 support teams in resolving challenging technical problems Collaborate closely with internal teams and external vendors to resolve complex issues and implement effective solutions Document detailed root cause analysis, troubleshooting steps, and resolution procedures for reference and knowledge sharing Qualifications: 5+ years of experience in technical support, with a More ❯
Reading, England, United Kingdom Hybrid / WFH Options
FSP
Join to apply for the Senior D365 SupportConsultant role at FSP 4 days ago Be among the first 25 applicants Join to apply for the Senior D365 SupportConsultant role at FSP Loving life, working for a World Class Employer Role Overview We have an exciting opportunity for a Senior D365 SupportConsultant … Power Platform, and the broader D365 ecosystem. Collaborate closely with clients, conducting workshops to capture requirements and formulate technical designs. Execute D365 solution implementations as needed and provide ongoing support to ensure the sustained success of deployed solutions. What we look for in our people Strong alignment with FSP values and ethos Commitment to teamwork, quality and mutual success … Job function Consulting and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at FSP by 2x Sign in to set job alerts for “SupportConsultant” roles. Reading, England, United Kingdom 6 days ago Reading, England, United Kingdom 1 week ago Implementation Consultant (Health Insurance Applications) Reading, England, United Kingdom 2 weeks More ❯
London, England, United Kingdom Hybrid / WFH Options
Verostone Ltd
specialist consultants with specific industry experience combined with a wealth of expertise in consulting, designing, and implementing bespoke builds of the Axiom platform. Verostone is looking for a driven SupportConsultant to join our team. You’ll enjoy providing both external support to customers and internal support to the professional services and pre-sales teams. No … prior knowledge of the software is required/expected; full training will be provided. The role offers extremely good potential career progression with the support, pre-sales, or professional services functions. The day-to-day responsibilities – What will you be doing? First point of contact for all existing customers requiring assistance Logging customer requests, updates to existing tickets, and … tracking of items through to successful resolution in the support system Assisting with customer issue resolution Escalation of Axiom Cloud Service issues to the Cloud Operations team Assisting with customer software upgrades and system synchronisation requests Assisting with delivery of extended support hourly services Maintenance and support of internal servers & systems Providing pre-sales support as More ❯
business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes. We have an ambitious strategy to build upon our position and support the … education market evolving to a SaaS model. We are currently looking for an established Senior Customer SupportConsultant to join our Customer Success division, within the SITS Higher Education support desk team. The Role The Senior HE SupportConsultant is an ideal opportunity for someone who is passionate about technology and ready to step into … client and E:Vision but welcomes technical knowledge of other Tribal products. The role provides leadership, guidance and an increased level of technical competence and process understanding within the support team. Customer Success Representatives should possess the necessary knowledge and expertise to handle customer inquiries effectively. They should be well-trained in the products or services they supportMore ❯
London, England, United Kingdom Hybrid / WFH Options
Itineris
same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Application SupportConsultant, you are part of a rotation team thatprovides support on all UMAX functionalities to our UK customers. In this role, you not only develop a strong … role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and Maintenance, and for the overall satisfaction of end users about the UMAX … disruptions in use, and guarantees high reachability for user help requests (incidents & bugs) and short lead times for standard and non-standard changes. The Team consists of Technical & Functional Support Consultants and Developers. UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with More ❯
Rushden, Northamptonshire, United Kingdom Hybrid / WFH Options
mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Linux Technical SupportConsultant to join our team! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Program 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The role is within a small team, working for one of Getronics biggest customers, providing Linux support and administration to a number of RedHat Linux VM s. The role involves assisting with design and delivery of new VM s, systems administration and operational tasks, patching and More ❯
Rushden, England, United Kingdom Hybrid / WFH Options
Getronics
mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Linux Technical SupportConsultant to join our team! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The role is within a small team, working for one of Getronics biggest customers, providing Linux support and administration to a number of RedHat Linux VM’s. The role involves assisting with design and delivery of new VM’s, systems administration and operational tasks, patching and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
HSO
our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLE Deliver technical and application support services to both customers and operational processes as appropriate. REPORTING … LINE As part of the support team, you will report to a Support Development Manager. JOB FUNCTION Provide prompt and professional 3rd Level Support to the HSO Customers base according to SLA And Support Contracts. Ensure all support calls are effectively managed with minimum disruption to the client. Support issues are responded to and … resolved to plan and/or within agreed timescales. Provide regular feedback to customers regarding the progress of support call status. Work as part of a team. Engage in cross team knowledge transfer to ensure best use of staff resources. The evaluation and resolution of Dynamics 365 issues of a technical nature at a code level. To work closely More ❯
London, England, United Kingdom Hybrid / WFH Options
Shape IT Recruitment
Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC SupportConsultant to join a growing Microsoft Partner , delivering high-quality support across a range of clients and industries. The Role You'll provide functional support for D365 Business Central, acting as the go-to … closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement. Key responsibilities: Provide 1st–3rd line support for D365 Business Central users Troubleshoot and resolve issues across finance, supply chain, and other key modules Escalate technical issues where necessary, working alongside the development team Assist with … testing, configuration, and minor enhancements Deliver user training and documentation Support system upgrades, patches, and rollouts What We’re Looking For Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV) Functional understanding of core BC modules (finance, inventory, purchasing, etc.) Excellent communication skills and a user-focused approach Ability to prioritise and manage multiple tickets/issues simultaneously More ❯
to join our team. Salary: Commensurate to experience Location: Oxfordshire, office/home/client sites Kriston Technology are seeking a passionate, proactive, enthusiastic, customer-focused 2nd Line IT SupportConsultant to join our expanding team. The role will be a mixture of home, office, and field-based at client sites in Oxfordshire and throughout the Midlands. The … successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to our clients working on BAU support calls and project work. Our ideal candidate will already have experience of working in a Managed Service Provider, be proactive, and have impeccable communication skills, with a proven track record of problem-solving … and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Deliver on-site, remote, and telephone support Proactively manage customers, identifying opportunities for improvement to processes, procedures, and infrastructure Project management and implementation Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills More ❯
who is fluent in both native German and professional English. The role could suit a new graduate or someone with 1-2 years of work experience in an IT Support role. Complete training will be provided. You will play a crucial role in ensuring our clients receive exceptional technical support while utilizing your language skills to bridge communication … best and brightest people—those who understand what it takes to deliver top-quality solutions for our clients. We are currently seeking a newly graduated or entry-level IT SupportConsultant to join our growing team. You will serve as a direct point of contact for clients, assisting in issue resolution by answering support calls, responding to … emails, and taking ownership of incidents raised through the Support Portal. The SupportConsultant will be part of a large Global Technical Team , providing assistance and support for key elements of the iManage suite including iManage Work (FileSite and DeskSite), iManage Share, iManage Govern, iManage Insight, and iManage Cloud. The SupportConsultant plays an More ❯
Social network you want to login/join with: IT SupportConsultant, london (city of london) col-narrow-left Client: Morae Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: This is a fantastic opportunity for a … who is fluent in both native German and professional English. The role could suit a new graduate or someone with 1-2 years of work experience in an IT Support role. Complete training provided. You will play a crucial role in ensuring our clients receive exceptional technical support while utilising your language skills to bridge communication gaps. Morae … the brightest people - those who understand what it takes to deliver top-quality solutions for our clients. We are currently seeking a newly graduated or an entry-level IT SupportConsultant to join our growing team. He/she will provide a direct point of contact to clients to assist in issue resolution, entailing answering calls for supportMore ❯
Position Title: SupportConsultant Location: Bristol Employment Type: Full-Time Salary: £35,000 – £45,000 based on experience. Start Date: 1st January 2025 The role We are looking for a SupportConsultant with a strong business understanding and passion for new technology. You will be working mostly with existing customers, providing help desk support to … both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of product fixes for system issues, updating product documentation, delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer … a good understanding of basic business processes. Thriving on new challenges and working in a dynamic working environment, you will be a team player in an environment where colleagues support each other. You can find good solutions and have a pragmatic attitude. Main responsibilities Providing high-quality support to customers and partners via our cloud-based supportMore ❯
same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Application SupportConsultant, you will play a key role in ensuring the stability, performance, upkeep and support on all UMAX functionalities for our UK customers. In this role, you … role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and Maintenance, and for the overall satisfaction of end users about the UMAX … their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform. As our Application SupportConsultant, you... Identify and prevent issues before they escalate Perform root cause analyses for recurring issues and propose improvements to eliminate them Maintain close, proactive communication with key More ❯
AgileCadence is all about people, whether that is our team, our partners or our customers. We are looking for an experienced Microsoft D365 CE & Power Platform SupportConsultant to join our very special team. You will play an important role in the Managed Service experience across AgileCadence, ensuring all internal and external support issues are investigated and … have a flair for problem solving and be focused on delivering an outstanding service to our customers every single day. You will be: Providing day to day assistance and support to our customers (both internally and externally). Owning incidents and service or change requests through to completion within agreed service level agreements (SLA’s). Providing and promoting … Field Services is desirable), Azure technologies and Power Platform. Collaborating with the AgileCadence team, stakeholders and partners to identify and resolve customer issues so that we deliver a seamless support experience. Responsible for ensuring that Managed Service provisions are delivered on time and key milestones are met. Ensuring all our internal IT needs are met, this includes monitoring and More ❯
AgileCadence is all about people, whether that is our team, our partners or our customers. We are looking for an experienced Microsoft Dynamics 365 F&O SupportConsultant to join our very special team. You will play an important role in the Managed Service experience across AgileCadence, ensuring all internal and external support issues are investigated and … have a flair for problem solving and be focused on delivering an outstanding service to our customers every single day. You will be: Providing day to day assistance and support to our customers (both internally and externally). Owning incidents and service or change requests through to completion within agreed service level agreements (SLA’s). Providing and promoting … and Supply Chain Management, AX, Azure and Power Platform. Collaborating with the AgileCadence team, stakeholders and partners to identify and resolve customer issues so that we deliver a seamless support experience. Responsible for ensuring that Managed Service provisions are delivered on time and key milestones are met. Ensuring all our internal IT needs are met, this includes monitoring and More ❯