21 of 21 Support Consultant Jobs in the UK excluding London

1st Line Business Central Support Consultant Wolverhampton - Hybrid Circa £26,000 We are seeking a 1st Line Business Central Support Consultant to join a growing support team, providing high-quality assistance to customers with their Business Central concerns and challenges. The role involves troubleshooting issues, resolving queries, and recommending effective solutions to meet client needs. … The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal to ensure required information … unresolved issues to a Team leader. Ensuring incidents and requests are resolved within set SLAs. Contribute to the creation and update of Knowledge Base articles. 1st Line Business Central Support Consultant Key Skills and Experience: Ideally a minimum of 1 year experience working with Business Central in either consulting, support or as a Key/Super user More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to support More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to support More ❯

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products. Who are we … on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to … the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

As our new Dynamics Support Consultant, you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and … developers and functional consultants, ensuring the preparation for future go-lives is well considered build strong relationships with third parties, partners, and Microsoft directly to ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business … automation technology (for example, MS SQL, PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role More ❯

Role: EPM Support Consultant Length: Initial 6-month engagement Location: Remote IR35 Status: Inside IR35 Pay Rate: £400 - £500 per day One of my public sector clients are currently looking for a EPM Support Consultant to join their team on a predominantly remote basis. This will be on an initial 6-month engagement. The client is … HR systems using Oracle Cloud. Project description: Migration from legacy Oracle E-Business systems. Building a shared services model. Supporting new strategic platforms and automation. Role Description: To provide support for the live SG Oracle Cloud FCCS module, narrative reports and EDMCS modules Provide ongoing support for Oracle Cloud EPM modules such as Planning, Financial Consolidation and Close More ❯

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products click apply for More ❯

Helpdesk Support Consultant - Hybrid - £22,000 PART TIME - 9am - 3pm (negotiable) Monday to Friday will consider doing 30 hours over 4 days (Tuesday and Wednesday in office) We're looking for a proactive and collaborative Helpdesk Support Consultant to join a multi-skilled team supporting users of an HR and payroll software system. This role is … ideal for someone with strong technical knowledge and a passion for problem-solving. Key Responsibilities: Respond to customer support queries via phone and helpdesk system Log and track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist … in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required Skills & Experience: Minimum 2 years' experience with HR/payroll systems or technical support Solid understanding of IT systems and Microsoft applications Strong time management and teamwork skills Basic PC proficiency (keyboard More ❯

Role: EPM Support Consultant Location: Remote based in the UK - some travel to Scotland required Duration: 6 Months Day rate: £500 - £540 Umbrella Only Candidates must have been a UK resident for 5 years or more. Project description: The client is undergoing a transformation to unify finance and HR systems using Oracle Cloud. Migration from legacy Oracle E … Business systems. Building a shared services model. Supporting new strategic platforms and automation. Role Description: To provide support for the live SG Oracle Cloud FCCS module, narrative reports and EDMCS modules Provide ongoing support for Oracle Cloud EPM modules such as Planning, Financial Consolidation and Close, Account Reconciliation, and Enterprise Data Management (EDM). Troubleshoot and resolve issues More ❯

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement. Role Overview As a Sage 200 Support Consultant, you’ll be the first point of contact for … client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You’ll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction. This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK. Key … Responsibilities • Provide application and technical support for Sage 200, Sicon, and related products • Investigate, troubleshoot, and resolve client issues or escalate where necessary • Maintain accurate ticket records and deliver against SLAs • Act as an escalation point for Sage 200 and Sicon-related queries • Identify trends in support incidents and report to the Service Delivery Manager • Collaborate with project More ❯

NMS Recruit are seeking an enthusiastic Sage Support Consultant to help customers get the most out of their Financial Solution. You will identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of their products and services. An ideal candidate will already … opportunities for Business Growth and Customer Success. Pro-active self-starter with the ability to learn quickly and prioritise your own. Problem analysis and investigation work. Receiving and answering support tickets via a variety of channels from customers on the support helpdesk to work towards resolving cases whilst meeting SLAs. To carry out other support duties that More ❯

NMS Recruit are seeking an enthusiastic Sage Support Consultant to help customers get the most out of their Financial Solution. You will identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of their products and services click apply for full job More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your More ❯

based position. It s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯

based position. It’s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer Support Consultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Oracle HCM Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities … lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and … drive process excellence and serve as first line support for all HR System queries. What youll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement More ❯