Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
An excellent opportunity has arisen for a dedicated Sage X3 SupportConsultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 SupportConsultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to supportMore ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Sage SupportConsultant – Hampshire/Hybrid £35,000-£45,000 A growing tech consultancy are seeking a dedicated SupportConsultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You’ll play a key role in supporting customers by resolving issues … your skills in a supportive, hybrid working environment. What you’ll be doing · Accurately assess customer issues and business impact, assigning appropriate priority levels. · Responding to and resolving Sage support queries via telephone, email and remote access · Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. · Receiving and answering telephone calls or emails … from customers on the support helpdesk to work towards resolving cases · Record details, accurate information, and track all support calls from initiation to resolution. · Provide clear documentation of issues and their resolutions to support future problem-solving efforts. · Identify and address recurring issues, collaborating with the team to implement lasting solutions. Key Skills · Strong expertise in software More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through … code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Bytes Software Services are currently seeking an experienced Security SupportConsultant to join their valued team of motivated engineers in delivering first class support to their customers. Bytes’ experienced engineers are the lynchpin of our business and … proud to act as an extension of our client's IT teams, delivering best in breed support and service to our customers. Each supportconsultant receives full support, training, and unlimited career progression in this challenging and varied role within a fun, dynamic team. Your proven track record of delivering excellent customer support will mean More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Bytes Software Services
excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through … code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Bytes Software Services are currently seeking an experienced Security SupportConsultant to join their valued team of motivated engineers in delivering first class support to their customers. Bytes’ experienced engineers are the lynchpin of our business and … proud to act as an extension of our client's IT teams, delivering best in breed support and service to our customers. Each supportconsultant receives full support, training, and unlimited career progression in this challenging and varied role within a fun, dynamic team. Your proven track record of delivering excellent customer support will mean More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GTP Tech Recruitment
Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement. Role Overview As a Sage 200 SupportConsultant, you’ll be the first point of contact for … client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You’ll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction. This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK. Key … Responsibilities • Provide application and technical support for Sage 200, Sicon, and related products • Investigate, troubleshoot, and resolve client issues or escalate where necessary • Maintain accurate ticket records and deliver against SLAs • Act as an escalation point for Sage 200 and Sicon-related queries • Identify trends in support incidents and report to the Service Delivery Manager • Collaborate with project More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push … the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together … we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com Job Description As a Revenue and Benefits SupportConsultant in our Government team, you’ll be helping our customers resolve their software issues and answer enquiries. You will be building relationships with customers, and More ❯
reading, south east england, united kingdom Hybrid / WFH Options
NEC Software Solutions
difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push … the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together … we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com Job Description As a Revenue and Benefits SupportConsultant in our Government team, you’ll be helping our customers resolve their software issues and answer enquiries. You will be building relationships with customers, and More ❯
An excellent opportunity has arisen for a dedicated Sage X3 SupportConsultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your More ❯
based position. It s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer SupportConsultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯
based position. It’s a great opportunity to work in a fast-paced environment and develop a rewarding career with a company that supports its people. As a Customer SupportConsultant, you will provide an efficient and effective service to customers focusing on first time resolutions, supporting internal and external customers. Responsibilities Deal courteously, respectfully, and effectively with More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
Job Title: Application Support Specialist ?? Location: Hemel Hempstead, UK About the Role: Are you passionate about technology and love helping people solve problems? We're looking for a tech-savvy problem solver to join our growing team! You'll support customers across a range of business software modules including Accounting, Stock, CRM, E-Commerce, Business Intelligence, and Supply … FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, Excel, CSV files ?? ERP integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, BI experience ?? ?? Benefits & Culture: Private healthcare and wellness support ?? Flexible working arrangements for work-life balance ? Pension contribution ?? Exercise reimbursement (gym or club memberships) ?????? 25 days annual leave + UK Bank Holidays ?? Fun social events including BBQs, charity More ❯