Syntech Recruitment is currently working with a long-standing client who is seeking a Product SupportEngineer to join their team. This is an exciting time to join this well-established company as they continue to grow their workload and expand their customer base. About the Role: We're seeking a Product SupportEngineer with a … passion for technical problem-solving and customer support. In this role, you will provide crucial pre- and post-sales support for our T&M equipment, including oscilloscopes, spectrum analysers, power supplies, waveform generators, multimeters, and EMC equipment. Your expertise will be key in assisting our customers and ensuring equipment is in top condition. Key Responsibilities: Offer technical support … overseas training courses to stay up to date on product knowledge Conduct on-site customer visits for multi-equipment calibrations Host customers in our demonstration room for training and support Skills and Experience: Minimum Qualification: HNC in Electronic Engineering or equivalent Proficiency in Excel Experience with Python (desirable) Ability to work independently and as part of a team If More ❯
you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line SupportEngineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a range of devices and platforms Handle … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions Driving … license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support and face-to-face More ❯
tech expert in a thriving Managed Services Provider? Our client—a fast-growing, agile MSP based in Bracknell —is on the hunt for a hands-on, proactive 3rd Line Engineer to lead from the front and elevate the team. You will: Take ownership of complex escalations , diving deep into Windows, networking, cloud, and infrastructure troubleshooting. Lead and mentor junior … and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading and mentoring other engineers. Excellent working knowledge of Microsoft stack, virtualization, backups, and security. Strong customer-facing communication skills More ❯
