13 of 13 Support Engineer Jobs in County Antrim

Senior Support IT Engineer About KX Our mission is to accelerate data and AI-driven innovation with high performance analytics solutions, enabling our customers to transform into AI-first enterprises. KX is trusted by the world's top investment banks & hedge funds, aerospace and defence, life and health sciences, semiconductor, telecommunications, and advanced manufacturing companies. Time series and … faster, better-informed decision making which drives competitive advantage and transformative growth for our customers. KX operates across North America, Europe, and Asia Pacific. Role Overview: As a Senior Support IT Engineer, the successful candidate will be performance and results oriented, possessing a drive and energy to achieve goals in a timely and effective manner. The role involves … managing a helpdesk, ensuring all incidents are completed promptly without breaching SLA, and maintaining clear communication of support or project issues, including timely escalation to line management. Key Responsibilities: Managing the helpdesk to ensure all incidents and requests meet the agreed SLAs Administration and management of SharePoint Online Administration and management of Active Directory on-premises and Entra ID More ❯

to many clients across the island of Ireland from a wide variety of sectors including schools, colleges, museums, manufacturing, engineering, and sports venues. We are seeking an experienced IT Support Engineer to join our team and help us maintain and expand our technological infrastructure. The IT Support Engineer will play a crucial role in deploying, managing … and maintaining our IT systems. It is a busy and varied environment with a mix of helpdesk and project work. You will provide system support and administration expertise to the Mount Charles User community; including support for Windows operating systems, laptops, desktops, mobile and tablet devices and a large deployment of EPOS tills across our estate. The IT … business needs) Rewards: 25 days' paid annual leave plus bank holidays Salary Exchange Pension Scheme Life Assurance Enhanced Maternity/Paternity/Adoption pay scheme Employee Assistance Program to support your health & wellbeing Pension Scheme Consultancy & advice Financial Education/Financial wellbeing advisory service Agile working Career Development and Training Programme The Role: Management of the Microsoft environment to More ❯

Belfast, Northern Ireland, United Kingdom About the job Senior IT Support Engineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs only where … technology experience: Cisco and major firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT Helpdesk Engineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free food Free or subsidised travel Life … Supplemental pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯

My client a leading IT Solutions provider are seeking to recruit an Desktop Support Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill set: You own, investigate, and solve customer technical issues … escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface More ❯

IT Support Engineer Full Time - Hybrid Ref: fes/25/1 firmus energy (supply) is Northern Ireland’s leading natural gas provider . Since our establishment in 2005, we have grown to serve over 113,000 residential and commercial customers. Our mission is to deliver safe, sustainable, and cost-effective energy solutions while prioritizing customer satisfaction and … development. We offer a collaborative work environment, competitive benefits, and the chance to make a meaningful impact in Northern Ireland’s energy sector. About the Role As an IT Support Engineer , you will work closely with the IT Manager, playing a vital role in shaping and expanding our evolving IT environment. Acting as the first point of contact … ll ensure smooth operations while supporting our business growth. This role offers the opportunity to develop your skills and contribute to key areas of the company. Key Responsibilities IT Support & Troubleshooting: Prioritise, respond to, and resolve helpdesk support issues. System Management: Install, configure, and maintain IT systems while proactively monitoring performance. Infrastructure Growth: Assist in developing and growing More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, belfast col-narrow-left Client: Action1 Location: belfast, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

days ago Be among the first 25 applicants Job Description Working hours are Monday - Friday, 9am - 5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. … Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Provide a high level of internal and external customer care. To partake in any developmental training as required in compliance with the Company Standard. Participate in covering on-site and off-site support, which may be as part of a shift rotation. You may be required to participate in an on-call/standby support outside office hours. Prepare technical proposals for improvement together with line manager. Creation and maintenance of working documentation, for example, SOPs and FAQs. Qualifications In depth knowledge and experience of supporting appropriate versions of Microsoft Windows. More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Belfast Client: Hawksworth Location: Belfast, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you … applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, trusted by organizations including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, especially Zend Framework. In this role, you will provide technical support for our client's environment, working on both … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If you are excited about joining a global engineering/software company More ❯

Napier AI Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Application Support Engineer role at Napier AI Napier AI Belfast, Northern Ireland, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Application Support Engineer role at Napier AI … real time, Napier AI’s technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks. Application Deadline: 4 July 2025 Department: Customer Support Location: Belfast Description Imagine catching criminals before they strike—that’s exactly what Napier’s AI-powered platform does! By analysing transactions and customers in real time, Napier AI … about stopping crime—it’s about making the financial world safer and more trustworthy for everyone. As we continue to expand internationally we are looking to hire an Application Support Engineer to focus on our ongoing growth in EMEA. Reporting to the Head of Support, you will have a background in support to take part in More ❯

Social network you want to login/join with: Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK … who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity … maintaining internal runbooks, knowledge bases, and FAQ docs for scalable self-service Assisting in pre-release QA: running exploratory tests and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working More ❯

MCS is delighted to be working with a leading organisation in the manufacturing sector who are seeking a skilled Database Support Engineer to join their technical operations team. This 9 month fixed term contract focuses on the delivery, stability, and optimisation of a mission-critical database environment across both on-premise and cloud-based platforms. This is a … data systems, ensuring high performance and availability Troubleshoot and resolve technical issues, identifying root causes and applying long-term fixes Carry out routine system checks and implement recommended improvements Support service improvement initiatives and infrastructure upgrades Play an active role in ongoing technical projects and platform enhancements Skills & Experience Required: Proven expertise in managing Microsoft SQL Server environments Strong More ❯

Product Support Engineer Up to £41,095.00 + Benefits. Belfast, office based Please note, this is a 24/7, 365 role, for 40 hours per week. You will be working 12 hour shifts, 2 weeks of days followed by 2 weeks of nights. About us G4S is a global company operating across 120 countries, employing over … reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What will you be doing To provide remote help desk support for a range of security systems, including Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key Management Network and 2 way audio. To provide timely and accurate remote help … desk telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer to the site To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera, Key Management on the sites More ❯

a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an EDM Senior Support Engineer in Kainos , you'll work to help us deliver high-quality technical support to external customers. In this role, you'll act as a bridge between … support and product engineering - diagnosing complex issues, building internal tools, and driving service improvements. You'll have the opportunity to take ownership of problems, contribute to system reliability, and mentor more junior team members. This is a hands-on technical role for someone who thrives in a fast-paced environment, enjoys solving real-world problems, and values collaboration and … continuous improvement. Your key responsibilities will also include: Own the investigation and resolution of high-impact technical issues across EDM, working closely with engineering and customer-facing support consultants. Analyse root causes and propose long-term solutions to recurring technical problems. Act as a technical escalation point for complex support cases, guiding junior team members and support More ❯