IT Support Engineer
- Location
- Coventry, England, United Kingdom
Coventry | £36,000 - £42,000 | Office-based | Permanent, full-time. Sensical, a growing IT MSP, are looking for an experienced IT Engineer to join the expanding Support team. While our head office is in the City of London, this role would be based out of Coventry. This role … major incidents Diagnose and elevate complex issues Resolve tickets within SLAs Perform regular maintenance tasks (patching, AV checks, security reviews) Provide proactive on-site support Offer on-call support (1 week/month) Document resolutions and configuration changes Project Work (20%): Leading Desktop related project work Assisting with ...