3 of 3 Support Engineer Jobs in Hartlepool

for. This isn’t just another service desk role. You’ll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Based in their newly expanded Hartlepool office, you’ll become a key part of a close-knit team that values curiosity, communication, and getting things … tech stack, solving problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical problems and helping improve client systems along … Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer who’s ready to step up and take on more ownership. You’ll be naturally calm under pressure, good with people, and genuinely enjoy unpicking problems others shy away More ❯

to step up and become the trusted escalation expert at a supportive and ambitious MSP, this is exactly what you've been waiting for. This isn’t just another support role. You’ll become the reliable escalation expert in a well-established, supportive, and growing MSP—solving challenging technical issues for education and small business clients. Based from modern … an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your colleagues—including two dedicated on … WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues, value being the trusted escalation point for colleagues, and appreciate a supportive team culture More ❯

Social network you want to login/join with: IT Support Engineer Vacancy - Middleton, North Manchester - Up to £28,000 plus profit share This is an office based role with some travel required across the North West and North Wales. JW Lees have an exciting opportunity for a IT Support Engineer to join our IT Team … based at the JW Lees Brewery in Middleton, supporting with everything tech and IT within our support office and managed estate. What we offer our IT Support Engineers: Private medical with BUPA 30% discount on food and drink across our pubs and inns for you and friends and family Discounted stays in our hotels and inns Annual profit … share, ensuring you share in the success of the company Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career IT Support Engineer Role Specification: Experience in understanding business needs in relation to IT. Support and management of the organisation’s user-based IT environment, both hardware and More ❯