3 of 3 Support Engineer Jobs in Hartlepool

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to step up and become the trusted … escalation expert at a supportive and ambitious MSP, this is exactly what you've been waiting for. This isnt just another support role. Youll become the reliable escalation expert in a well-established, supportive, and growing MSPsolving challenging technical issues for education and small business clients. Based from modern … technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rd Line Support Engineer, youll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your colleaguesincluding More ❯

just another service desk role. Youll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Based in their newly expanded Hartlepool office, youll become a key part of a close-knit team that values curiosity … properly (not just closing tickets), and being part of a team that supports each other, youll feel right at home. As a 2nd Line Support Engineer, youll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical problems and helping … Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2nd Line role, or youre a confident 1st Line engineer whos ready to step up and take on more ownership. Youll be naturally calm under pressure, good with people, and genuinely enjoy unpicking problems More ❯

3rd Line Support Engineer If you're looking for a 3rd Line role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to step up and become the trusted More ❯