2 of 2 Support Engineer Jobs in Maidenhead

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide … 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions, and … changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely More ❯

Your role at Dynatrace We are looking to hire an IT Support Engineer who will join our EMEA IT Support team. In this role, you will be a key member in enabling Dynatrace users' digital work life and be on hand to solve issues/requests. This role is an onsite position; applicants should be within a … discussions for workplace improvements Learns best practices for IT service processes, points out ambiguities, and asks questions to improve day-to-day operations Collaboration & Learning: Improves craft as an Engineer and as a professional, seeking to learn from peers, feedback, observation, trainings, and technical literature Reads and understands step-by-step guides and technical work instructions What will help … you succeed Minimum Qualifications: 1+ year of experience in desktop technical support Technical studies related to IT Experience with Microsoft Windows desktop operating systems and basic networking principles Experience with Microsoft Office 365 Experience with Microsoft Intune Experience supporting MAC operating systems is a plus Experience supporting the IT needs of executive-level leaders Why you will love being More ❯