1 to 25 of 61 Support Engineer Jobs in the North West

Job Title: Senior IT Support Engineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to … Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets … whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and More ❯

Desktop Support Engineer £25,000 to £30,000 basic salary per annum plus benefits including bonus, private healthcare and excellent training & development plans etc. A key client of ours, based in Barrow, is looking for a Desktop Support Engineer to join their growing IT support team on a permanent basis. This is a great opportunity for a Desktop Support Engineer to join a well-reputed organisation where you will be given the chance to get involved with a variety of different technologies across the infrastructure technology stack, significantly accelerating your career progression. … Split between IT support and project work, the successful Desktop Support Engineer will be based across a few sites within Barrow. The Desktop Support Engineer will need at least a year's experience in a similar support position and be proficient in Active Directory More ❯

Technical Support Engineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st …/2nd Line Support Analyst Responsibilities and Duties: • Provide end-user IT assistance on all core desktop applications and technologies. • Assist the Service Desk Delivery Manager in the triage of tickets, including: • Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them … changes or agreed outages. • Collect missing/necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: • ITIL Certification is preffered • Experienced working with, troubleshooting and improving More ❯

1st Line Support Engineer – 3-Month Contract (Extension Available) – OUTSIDE IR35 – Onsite - Runcorn, UK We’re seeking an experienced 1st Line Support Engineer to provide onsite IT support for one of our clients in Runcorn, UK. This is an initial 3-month contract, with the … possibility of extension. The role requires hands-on IT support across Windows environments, Microsoft 365, Active Directory, and remote access tools. 1st Line Support Engineer Requirements: Experience handling and resolving 1st Line IT support tickets efficiently. Strong working knowledge of Windows Server, Office 365, and Active … Directory. Familiarity with Entra ID (Azure AD) and user account management. Experience providing onsite IT support in a fast-paced environment. Knowledge of remote access tools and troubleshooting connectivity issues. Experience using ServiceNow or similar ITSM ticketing systems. Experience working in a healthcare environment is advantageous. Details: Role: 1st More ❯

IT Support Engineer - 1st/2nd Line Location: Manchester, Remote (UK-based) Day Rate: £(Apply online only)/day Contract: 3 month contract We are hiring for an IT Support Engineer (1st & 2nd Line) on behalf of a digital consultancy delivering cloud-native platforms and innovative … solutions for a range of enterprise clients. Their managed services team provides expert technical support to internal users and client environments, primarily built on Microsoft technologies. This is a remote position, suitable for an IT Support Engineer with strong 1st and 2nd line experience who thrives in … a high-availability helpdesk environment and can confidently manage a range of support tickets with minimal supervision. Responsibilities: Provide 1st and 2nd line technical support as part of the internal and external helpdesk function Troubleshoot and resolve incidents across user desktops, laptops, and remote environments Support Windows More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a … 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in … day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications, and services (Windows, Office More ❯

A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for the 1st and 2nd Line … Support Engineers Work closely with the IT Service Desk Manager to define and improve processes Create and build knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rd Line Support Engineer 3-5 years experience within a 2nd/3rd Line Support role within a technical support desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rd Line Support Engineer will More ❯

Position: Technical Support Engineer Job ID: 2190/47 Location: Manchester Rate/Salary: To Be Confirmed Upon Application Benefits: Plus Great Benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list … number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will responsible for providing expert technical support and advice related to the operation, maintenance, and repair of diesel … efficient operation across various technical teams. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: Respond to technical inquiries from internal/external customers, operators, and other teams Evaluate and process concessions for engine components, ensuring compliance More ❯

Job Title: Cloud Infrastructure & Application Support Engineer Salary: £34,000 - £38,000 + KPI Bonus (up to 7.5%) Location: Stockport (Office-based with 1 day per week remote) About the Role: An exciting opportunity has arisen for a Cloud Infrastructure & Application Support Engineer to join a … growing team in the critical care sector. This role involves providing both cloud infrastructure support and application support for a cloud-hosted platform and on-premise systems used by social housing, social care, and private care providers. The platform operates 24/7 to handle emergency alarm calls … for vulnerable service users, with the Technical Support Team providing support during office hours. Key Responsibilities: Monitor and respond to technical support requests and system alerts, ensuring SLA and KPI adherence. Provide Azure infrastructure support, including incident response, management, and maintenance. Deliver remote application support More ❯

Job title: Principal Software Support Engineer Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Using BAES processes … analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports Support stakeholder engagement … and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputs Your skills and More ❯

An exciting opportunity for a dedicated 2nd line Support Engineer to provide first-class technical support within the property industry. The ideal candidate will be solution-oriented, with a keen interest in technology. Client Details Our client is a prominent organisation within the property sector, operating on … UK. They are renowned for their commitment to delivering high-quality services, and for their forward-thinking approach to technology. Description Provide comprehensive technical support to the team Analyse and resolve system issues promptly Develop and maintain IT infrastructure Collaborate with the technology team to improve systems Train staff … technical manuals for reference and reporting Ensure system security and data protection Stay abreast of industry trends and advancements Profile A successful 2nd line Support Engineer should have: A degree in Computer Science, IT or related field Proven experience in a similar role Excellent problem-solving abilities Strong More ❯

Tittle: Communication Engineer/Messaging Ops Support Engineer Contract Length: 12 Months Location: Chester Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in the Unified Communications arena? We are seeking … a dynamic and skilled Operations Support Analyst/Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience with Microsoft Lync/Skype/… Voice Persistent chat - symphony linux based - in the cloud. Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support symphony. Strong experience in Microsoft PowerShell and other scripting technologies. Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with More ❯

Tittle: Operations Support Analyst/Messaging Ops Support Engineer Contract Length: 12 Months Location: Chester (3 days onsite per week) Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in the … Unified Communications arena? We are seeking a dynamic and skilled Operations Support Analyst/Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience … Voice Persistent chat - symphony linux based - in the cloud. Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support symphony. Strong experience in Microsoft PowerShell and other scripting technologies. Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with More ❯

IT Support Engineer 12 month FTC Manchester (On site with parking) £27-35K (dependent on experience) An IT support Engineer is required for our property client who are based in Manchester city centre. The successful candidate will report to the Head of IT and will … provide first line support for all staff. You will be the initial point of contact for technical assistance and you will ensure smooth IT operations whilst maintaining high levels of service. Skills required: Essential: Experience with common operating systems (Windows, macOS, etc.), hardware, and software, along with familiarity with … networking concepts and remote support tools are highly valued. A good knowledge of computer hardware and software. Microsoft 365 applications. General application support. Basic Networking. User account management-remote access programs. Mobile device management. Desirable: Knowledge of the property industry. Microsoft Azure, System backups, Active directory, Adobe suite, Citrix More ❯

IT Support Engineer needed to support this national blue-chip organisation based at their Chester office. Youll be delivering top-tier IT support to colleagues, ensuring smooth day-to-day operations and a high-quality user experience. What Youll Be Doing Resolving hardware, software, and connectivity … with access to ongoing learning, exposure to a broad tech stack, and plenty of room for career development. If youre a capable, committed IT Support Engineer looking for your next challengeget in touch to find out more. More ❯

My market leading client has a superb new opening for a Support Engineer to join them on a permanent basis, working on-site in Central Manchester. Candidates must have at least 2 years commercial Windows support experience, with strong Azure fundamentals and proven abilities working with Microsoft … client facing, so strong communication skills are essential. Salary to £30,000. Please send an up-to-date CV if interested for more details. Support analyst, 1st/2nd line support, first/second line support, second line support, service desk, windows, Microsoft, helpdesk support, desktop support, MCSE, azure, systems engineer, powershell, migration, M365, Office365, O365 More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Manchester (with travel to Stoke 2-3 times a week, expensed) Office: 4 days per week | Full-Time | Permanent Are you an experienced 2nd Line Support Engineer who enjoys variety, being hands-on with tech … and providing great customer support without climbing the ladder into 3rd Line or beyond? This might just be the opportunity for you. iO Associates is working with a well-established and growing technology services provider that supports a diverse range of clients. With a friendly, collaborative environment and a … strong emphasis on delivering high-quality service, they're looking for someone confident, dependable, and enthusiastic to join their close-knit support team. What You'll Be Doing: Visiting client sites to install and configure hardware (laptops, printers, firewalls, etc.) Handling Microsoft 365 support issues (email, Teams, SharePoint More ❯

Job title: Flight Systems Typhoon Engine Export Support Engineer Location: Warton. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £47,683+ depending on skills and experience What you'll be doing: Establish and … maintain collaborative working relationships with the engine export support stakeholders, including export customers, Rolls Royce and Eurojet, and other BAE Systems functions including Procurement and Projects Interface with the export customers, wherever assistance is required, for any Typhoon Propulsion Support Facility (TPSF), Supply Chain or Engine Technical Post … Design Service (PDS) issues Provide technical support on Engineering Support Task activities across the export contracts, including In-Service Technical Instructions, Queries and Deviation Requests Review weekly Engine Health Monitoring reports, particularly engine performance data, and generate engine Thrust Rated Life Remaining (TRLR)/Delta Stator Outlet Temperature More ❯

Company: JJM Networks Job Title: IT Support Engineer Location: Pacific House, Kingstown, Carlisle CA3 0LJ Salary: £28k - £35k (Dependent on Experience) About Us JJM Networks is a managed IT support company located on the outskirts of Carlisle, just off Junction 42 of the M6. Our clients rely … on us for their critical IT infrastructure needs, where we provide support and maintenance, server installations, network solutions, cloud computing solutions, and communication services. Our team of engineers is dedicated to staying at the cutting edge of technology, managing numerous upgrade projects each year. We pride ourselves on providing … frequently visiting client sites and maintaining open lines of communication. Role Overview After onboarding several new clients, we're looking for a skilled IT Support Engineer to join our team of three and we need someone that can hit the ground running! While most of our clients operate More ❯

Role: IT Support Engineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. … From handling day-to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact … phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems More ❯

Infrastructure/Support engineer My leading professional client is seeking a bright technical individual to join a tight knit technical team. You will be based in Chester providing IT Support to users as well as being instrumental in numerous IT projects orientated around the MS/Cloud … around AD/365/Server admin as well as dealing with multiple technical projects. This is an excellent opportunity for a strong technical support engineer to develop their skills and career further. You must be able to drive and be able to work on site in Chester. … You: You will be a proficient 2nd or 3rd line engineer with the want to build on your AD, 365, Azure, general IT Support knowledge. More ❯

Linux Support/AWS - Manchester Key skills: Linux Support, Systems admin , Red Hat, Python, AWS Due to expansion, a very good client of mine based in Manchester is recruiting for a new role as a Linux Support Engineer with AWS The position involves supporting and maintaining … IT systems and working within the DevOps environment. What You'll Do: Maintain and Support Systems : Ensure that the servers and services used by their data systems are functioning smoothly. Handle Support Requests : Assist both customers and staff with technical issues. Deploy and Scale Systems : Help with setting … collaborating with other teams to enhance processes. Ideal for individuals looking to work in a dynamic environment with room for learning and development. Linux Support/Operations Engineer - Manchester , Linux Support, Systems admin, DevOps, Automation, Red Hat, Python, AWS Circle Recruitment is acting as an Employment Agency More ❯

My client is looking for an experienced 3rd Line Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rd Line Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. … Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely manner, ensuring high levels of customer satisfaction. Maintain and manage office systems, including desktop support for users. Compile and send Security More ❯

My client is looking for an experienced 3rd Line Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rd Line Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer networking and desktop support. … Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely manner, ensuring high levels of customer satisfaction. Maintain and manage office systems, including desktop support for users. Compile and send Security More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach … are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯