Helpdesk Technical SupportEngineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical SupportEngineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused … Helpdesk Technical SupportEngineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced setting, enjoys working with a broad range of technologies, and excels in client-facing interactions. 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave & sick pay Free on-site … team lunches & social events Onsite facilities - pool table, football table Company laptop provided Career development opportunities - grow your technical expertise and achieve certifications Key Responsibilities Provide client-facing technical support via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers, Active Directory, DHCP, DNS More ❯
2nd/3rd Line SupportEngineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates without prior experience … working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line SupportEngineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You’ll … provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex issues to more senior members More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex issues to more senior members More ❯
Senior IT SupportEngineer Location: Luton, Bedfordshire, Watford, Hertfordshire - Role is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support … individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. The Opportunity: We're currently seeking a Senior IT SupportEngineer to provide expert-level technical support across multiple campuses. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services … that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices (iOS/Android), and a More ❯
My global client based in Reading have an urgent requirement for an IT SupportEngineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Technical Support & pre-Sales Engineer UK As Technical Support & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technical support and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor of sales … while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technical support for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or end-users … the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technical support in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external stakeholders up More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
University of the Built Environment
website. We are looking for an enthusiastic and motivated individual to join our busy and fast-paced Technology team within our specialist, predominately online University. You will manage and support IT systems across the University, providing an excellent service for all students and staff. This is a great opportunity for someone looking to further their career, develop their skillset … leavers. Collaborate both within and outside of the team. Our main requirements: GCSE Maths and English Grade C/4 or above. Previous experience in a similar/technical support role for Windows and Mac operating systems. Customer service and communication skills, with the ability to support users at all levels. An understanding of the configuration of hardware More ❯
Reading, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, reading col-narrow-left Client: Altra Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product SupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
/West of the UK - London, Reading, Bristol, occasional travel to South Coast Department: Service Salary: Negotiable D.O.E up to £40k+ About the Role As a Security Service/SupportEngineer , you’ll be the face of our company, providing expert maintenance and support for a wide range of security systems, including CCTV, Intruder Alarms, and Access … Control. We are looking for a motivated, customer-focused engineer who takes pride in delivering top-tier service while maintaining strong client relationships. What We Offer 25 days holiday + your birthday off + bank holidays Company estate car with personal use Ongoing training and development opportunities - Milestone certification Supportive team environment with career progression Key Responsibilities Perform planned … remedial and small works on Intruder, CCTV, Access Control, and AV systems (once trained) Deliver excellent customer service and build strong client relationships Provide on-site and telephone technical support Adhere to health and safety requirements at all times Participate in the on-call support rota Complete and maintain accurate site visit paperwork with client sign-off Assist More ❯
video delivery for tier-one names including global networks, sports platforms, and OTT providers. As they continue to expand their global footprint, they’re now seeking a Senior Broadcast Engineer – Specialist Support to join their highly regarded technical team. You’ll play a mission-critical role in supporting systems relied upon by industry giants—ensuring uptime, troubleshooting complex … workflows, and helping clients get the very best from cutting-edge broadcast infrastructure. What You’ll Do: Act as first responder for support activities via Helpdesk, Slack, Teams, and phone. Triage, investigate, replicate, and resolve complex technical issues for global broadcasters. Lead live investigations and collaborate directly with customers to ensure seamless operations. Maintain and manage media infrastructure both … on-prem and in the cloud. Deliver training, documentation, service reviews, and onboarding for key clients. Champion process improvement and contribute to continuous enhancement of support services. Provide 24/7 support on a rotational basis for premium-tier clients. What You’ll Bring: Strong experience as a senior support/broadcast engineer in dynamic, multi More ❯
Company: Series E | CyberSecurity Vendor | $4.8B Valuation Orama Solutions are proud to be partnered with a leading Cybersecurity vendor flying high after a $4.8B valuation. Following on from over $450m in Funding from leading Venture Capital firms the journey is More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Electronic SupportEngineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electronic SupportEngineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Electrical SupportEngineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electrical SupportEngineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that … this role, you will be put through an extensive training program in their Austrian HQ with all your expenses paid for, then will be dealing with an already established support team to help the installers get the system up and running. The ideal candidate will be someone with a background in electronics or electrical engineering and local to Theale. … THE ROLE: Work with the current support team Support the installation teams with electrical/electronics issues Solve basic electrical issues remotely Raise tickets and process them accordingly THE PERSON: Technical Support experience GCSE level Electronics understanding Commutable distance to Theale Keywords: Support, Electrical, Electronics, Remote Support, Electricians, IoT, Smart Home, Home Automation, Theale, Reading More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Electronic SupportEngineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electronic SupportEngineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that … this role, you will be put through an extensive training program in their Austrian HQ with all your expenses paid for, then will be dealing with an already established support team to help the installers get the system up and running. The ideal candidate will be someone with a background in electronics or electrical engineering and local to Theale. … THE ROLE: Work with the current support team Support the installation teams with electrical/electronics issues Solve basic electrical issues remotely Raise tickets and process them accordingly THE PERSON: Technical Support experience GCSE level Electronics understanding Commutable distance to Theale Keywords: Support, Electrical, Electronics, Remote Support, Electricians, IoT, Smart Home, Home Automation, Theale, Reading More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Junior Electrician/SupportEngineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Trainee Electrical SupportEngineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone from … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Trainee SupportEngineer (IoT Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone from strength to … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯