22 of 22 Support Engineer Jobs in Southampton

Social network you want to login/join with: Support Services Engineer - Onsite (Southampton) Salary: £40, Position Overview: As an Onsite Support Services Engineer, you will be able to provide technical support to end-users. This role has been specifically created to service one of our longstanding clients in the Southampton area. It is an … ownership of tickets allocated by client or operational teams, effectively managing them through to resolution or escalation Having the responsibility of ensuring successful sign-off, delivery, and handover to support services post project completion Assessing and reporting potential risks Reporting on customer feedback Ensuring all documentation is created, updated, and completed, including the maintaining of asset information and configurations More ❯

London (5 days on site) ? Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face of IT for front and back office teams — solving problems on the spot, keeping systems … and supporting everything from desktops to market data feeds. What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects ? What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯

days a week so the successful candidate must be within commuting distance to our Southampton office. How will you make an impact? Provide 2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading primarily enterprise software hosted on the Azure cloud. Working closely with the development team to ensure successful deployment of software packages. Defining … takes? The ideal candidate is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. Previous experience within an application, software or product … support role is desirable. Working knowledge of Windows server and client technology, ideally supporting web applications and services. Experience with web applications and configuration management. Efficient, effective and respectful communication skills both with customers and within internal departments. Including: Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm More ❯

deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root cause of … isolation, correction, and implementation of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you influence are … on-call services is needed from time to time. Have you got what it takes? 2+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such as TCP/IP, HTTP More ❯

We're looking for a proactive IT Support Technician to join our small, friendly team in an Internal/On-Site Support capacity. This is a hands-on role supporting multiple departments and locations. About the Role: Deliver 1st & 2nd Line IT support to users across the estate Troubleshoot and support a variety of systems and … devices Assist with hardware and software projects, including installations and upgrades Support the maintenance and monitoring of networks, equipment audits, and workstation builds Help ensure compliance with GDPR, PCI DSS, and other regulatory standards Full UK driving licence required (travel between local sites) Requirements: Windows Server Active Directory Switching Telephony EPOS systems Important notes: This is a mostly office More ❯

providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for an IT Support Engineer to join us and be based out of our operation in Southampton. Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Location: Southampton Working Hours: Monday - Friday (Shift Pattern + additional on call shifts) How will you contribute: Ensure … SLAs. Record detailed information for call closures to aid future cases. Install software on desktops, laptops, VMTs, printers and more. Prepare new equipment using Standard Operating Environment (SOE) images. Support both corporate and personal mobile devices. Monitor and maintain backup and restore procedures. Continuously upskill staff on standard hardware and software, with a focus on Cyber Security. Collaborate with More ❯

Role: 1st Line IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that delivers top-tier … IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1st Line Engineer to join their team and develop into a future IT expert . Youll be fully immersed in a supportive environment where you can learn from experienced engineers , to develop your troubleshooting skills, and work towards Microsoft, Cisco, and AWS certifications … all fully funded! Required Skills: At least 1 year of IT support experience (MSP experience is a bonus!) Strong troubleshooting skills in Windows 10/11, Microsoft 365, and basic networking Knowledge of Active Directory, Group Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression More ❯

Technical Support Engineer – Industrial & IT Networking Location: Southampton (Office-based with future travel) Salary: £30,000 – £50,000 (dependent on experience) We are supporting a provider of industrial communication solutions in appointing a Technical Support Engineer to join their team in Park Gate, Southampton . This is a permanent role, offering a varied and customer-facing … with the configuration, implementation, and troubleshooting of communication and networking components used in industrial and operational technology environments. You’ll work closely with customers to deliver high-quality technical support—from resolving queries and diagnosing issues to advising on maintenance, upgrades, and long-term solutions. Building strong client relationships and identifying additional training or service needs will be a … key part of the role. After onboarding, the role will include some UK travel (approx. 10% initially, growing to 30% over time). Key Responsibilities: Provide technical support for industrial communication and networking products. Guide customers through implementation, configuration, updates, and maintenance. Troubleshoot hardware and software issues in a variety of customer environments. Identify and recommend additional support More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network … issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower More ❯

Cloud Support Engineer Windows Server, AWS, Sys Admin Up to £50,000 Southampton HQ Mix of Day shifts and Night shifts will be required for this role. A Cloud Support Engineer required to join a leading international Software Business committed to delivering high-performance IT solutions. This is a large operation and will be working within …/7 production environment with a large proportion of your time based within Cloud/Windows server environment. You will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems and helping other teams as necessary. This role has been created by team expansion and new … client wins. Key Responsibilities: Manage and maintain Windows Server environments Be part of a 24/7 production environment Support multiple systems or applications of medium to high complexity Building and Maintaining Servers AWS Administration. Skills Required: Windows Server Administration Experience Maintain reliability of the platform. AWS or Azure Server Maintenance Cloud Operations Microsoft Certified or AWS Certified would More ❯

Social network you want to login/join with: Principal Engineer- Product Support, southampton col-narrow-left Client: Altra Location: southampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯

Senior Advanced Support Engineer(Office Based) Join to apply for the Senior Advanced Support Engineer(Office Based) role at Nice Group Senior Advanced Support Engineer(Office Based) 1 day ago Be among the first 25 applicants Join to apply for the Senior Advanced Support Engineer(Office Based) role at Nice Group At … and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what’s the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies and services. Use More ❯

Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that … and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies and services. Use More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

and similar applications, ensuring smooth operation and integration with other business systems. You will work closely with various departments, including business stakeholders, portfolio management, and peer technology teams, to support and enhance the use of the Fenergo platform across the organization. Primary Responsibilities: Manage and support the Fenergo application, ensuring it meets business requirements and operates efficiently. Support … administration, troubleshooting, and issue resolution. Conduct regular system maintenance, including updates, patches, and system health checks. Develop and maintain documentation related to system configurations, user guides, and troubleshooting procedures. Support integration efforts between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. More ❯

3rd Line Support/project Engineer (Azure, 365) - £45,000 - £55,000 – hybrid Do you want to be an impressive 3rd line support engineer that gets heavily involved with Microsoft based projects? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want a business … that values collaboration, offers flexibility, and invests in your professional development? You’ll be working with an exceptional, fast growing Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a career point of … Azure, 365, Windows, Intune, Entra ID. Resolving high-level BAU Incidents Project Roll outs Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems More ❯

Senior HPC Support Engineer, southampton Client: Nscale Location: southampton, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and … tomorrow by delivering exceptional infrastructure today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work directly with customers solving some … and comfort working across a diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and vendor partners to resolve hardware More ❯

Cloud Support Engineer Windows Server, AWS, Sys Admin Up to £50,000 Southampton HQ Mix of Day shifts and Night shifts will be required for this role. A Cloud Support Engineer required to join a leading international Software Business committed to delivering high-performance IT solutions click apply for full job details More ❯

3rd Line Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an … with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business … Entra ID, Networking, Cyber Resolving Incidents : Resolved technical problems passed on from 2nd line. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems More ❯

3rd Line Support/project Engineer (Azure, 365, Networking, Cyber) - £40,000 - £55,000 – hybrid Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space … with a business that values collaboration, offers flexibility, and invests in your professional development? You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and absolutely no ceiling for progression. There is a direct roadmap from a career point … passed on from 2nd line. Project Roll outs : for example, entire 365 roll-outs Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems More ❯

Social network you want to login/join with: Commutable from Portsmouth, Fareham, Southampton Salary up to £38,000 We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end … to-end IT projects, including technical pre-sales and documentation. Coordinate vendors, manage technical resources, and troubleshoot project issues. Support customer onboarding and ensure seamless service delivery. Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments, network support More ❯

with a leading European provider of industrial networking solutions that is expanding its UK services team . They are currently looking for an ambitious and technically minded OT Field Engineer to join their team. This is an exciting opportunity to work across critical infrastructure sectors including utilities, rail, and defence. You’ll be part of a collaborative team, delivering … technical support, training, and professional services for the companies modern, in-house industrial technologie s to a wide range of clients/Key Responsibilities: Provide technical support and troubleshooting for OT and industrial networking solutions. Support routers, switches, Ethernet cabling , and other data communication technologies. Deliver on-site professional services and customer training across the UK. What More ❯