2 of 2 Support Engineer Jobs in Tyne and Wear

Location: Gateshead Salary: c.£40,000 - £42,000 Job Type: Full Time, Permanent Our client is seeking an experienced ICT Support Engineer to join their busy IT team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact for ICT incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service ...

hiring for a L3 Support Engineer role. Its a 12 Months of Contract to Hire role Location: Hybrid at Newcastle (3 days/week)OverviewWe are seeking an experienced L3 Live Support Engineer to provide advanced technical support and operational stability across critical production systems. … reduction of recurring incidents. Monitor service health and proactively identify risks, trends, and emerging issues. Develop and maintain operational documentation, runbooks, knowledge articles, and support procedures. Ensure monitoring, alerting, and support processes remain effective and fit for purpose. Work closely with Delivery, Development, DevOps, Infrastructure, Enterprise Service Management ...