gateshead, north east england, united kingdom Hybrid / WFH Options
LMG Technology
Managed Services SupportEngineer Technical Role Job Types: Full-time, 5 Day, Permanent Salary: up to £24, £26,000.00 depending on experience We are looking to recruit a dedicated Managed Services specialist to support clients with systems and services provided by LMG Technology. You will be capable of planning and prioritising support to a high standard … technical skills to enable customers to achieve their operational goals. You will be able to demonstrate a wide range of technical skills and experience in key areas of IT support, including troubleshooting, configuration, repair, continuity and recovery on a wide range of hardware, cloud, operating systems and applications in a LAN/WAN/WLAN environment. Staying positive and … some on call shifts) Holidays: 25 days plus Bank Holidays Pension: Employer Contribution 3% Location: LM Global Technology, Newcastle upon Tyne, NE11 0SH Experience: 3-5 Years in IT Support Role Responsibilities and Personal Qualities: Manage and support customer systems and services, through the company support portal, ensuring outcomes remain timely. Manage customer relationships to ensure IT More ❯
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint Maintain and administer Active Directory and Entra Set up and manage Exchange mailboxes Administer security … and endpoint management Set up and troubleshoot printers and related peripherals. Provide support for Wi-Fi and LAN network connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server More ❯
sunderland, tyne and wear, north east england, united kingdom
NRG
one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint Maintain and administer Active Directory and Entra Set up and manage Exchange mailboxes Administer security … and endpoint management Set up and troubleshoot printers and related peripherals. Provide support for Wi-Fi and LAN network connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server More ❯
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯
