1 to 25 of 126 Support Engineer Jobs in the Thames Valley

Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide … 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions, and … changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely More ❯

Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies required to join a well-established organisation based in Reading, Berkshire. SALARY: £42,800 - £50,138 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. Includes … Berkshire (RG7) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As the … Senior Infrastructure Engineer/Network Support Technician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical and cloud environmentsmanaging everything from servers and networks to storage and endpoint solutions. Working as the Senior Infrastructure Engineer/ More ❯

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd … line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with More ❯

French Resources has been selected to work with Momentum, partner of Eurostar, to recruit an IT Help Desk Support Engineer, ideally French speaking. Our client is looking for a proactive and personable IT Desk Support Engineer with previous experience in IT Help Desk Support to join our dynamic team. This role supports the IT needs … and European operations, ensuring that all systems are functional, secure, and optimised for performance. You will be the go-to person for technical issues, offering first- and second-line support both remotely and in person. ROLE of the IT Help Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system … a fast-paced hospitality environment. PROFILE: Fluent in French and in English with strong communication skills, Dutch will be a plus Previous experience in an IT Help Desk or Support Engineer role, ideally within a customer-centric or hospitality setting. Strong technical knowledge of Active Directory, Microsoft Windows, Office 365, hardware (laptops, printers, mobile devices), and networking fundamentals. More ❯

Onsite IT Support Engineer - 6 month Contract Location - London - Tower Hamlets (Hybrid - 4 days a week in office) The IT Support Engineer is responsible for providing first-class IT support to staff, as well as external users Key Responsibilities: Responsible for Global IT support to all staff Responsible for daily Service checks Accountable for … triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, video conferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles Responsible for adopting and embedding ITIL practices … as company representative to model, enforce and abide by all company policies Candidate Profile: Customer-focused mindset to deliver first-class IT Support. Meticulous in reviewing and tracking IT Support requests to ensure efficient and effective management of issues whilst improving the customer experience. Ability to travel to other offices in the UK and Europe will be required. A More ❯

Social network you want to login/join with: Job Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite | 5 days a week (40 hrs/week) | Range Road, Witney OX29 0YL Job Requirements: Technical Skills: Minimum 3 years of experience providing IT Infrastructure support, including troubleshooting hardware, software, and OS issues, ensuring compliance with … Basic knowledge of LAN and WAN setups. Ability to perform hands-on activities at sites. Ability to lift/move equipment up to 50 lbs. Expertise in desk-side support and PC repair, with basic administration of Windows, Mac, or Linux OS. Knowledge of TCP/IP, DNS, DHCP, VPN, and RDP. Support for peripherals and networking hardware More ❯

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for a Cloud engineer … will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 and above. Network administration More ❯

We are seeking a Senior IT Support Engineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the IT support function. Key Responsibilities … for the Senior IT Support Engineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as well as deliver technical input … on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across client systems. Key Requirements for the position More ❯

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer to join a leading IT Support company (MSP) in Milton Keynes to provide … technical support to their nationwide customer base. The ideal candidate will have a passion for Microsoft technologies, with strong commercial experience with Azure, AD, Office365, etc. (MS certification would be advantageous, although not essential). The successful candidate will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. … The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as there will be plenty of training for the successful candidate. You will be motivated, a natural problem solver, and able to follow the process for ticketing systems (ConnectWise), as well as have the More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and … on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . With over a decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse range of organisations — and we … re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing problems, resolving incidents, and escalating when necessary to 3rd Line colleagues Building strong, trust-based relationships More ❯

Technical Support Engineer Reference Number - 0123445567567 Location: Reading Working Hours: Full Time Benefits: IT Technical Support Reading Razoom IT has over 25 years' experience providing IT solutions in the B2B sphere, with specialist automotive retail knowledge as well as expertise in a host of other sectors. We are looking for a Technical Support Engineer to … for our customers. This person needs to have the ability to diagnose and troubleshoot software and hardware problems and to help our customers with any IT related issue. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation of the organisation’s IT infrastructure. Responsibilities include installing, maintaining, and troubleshooting hardware and software … multiple tasks and prioritize effectively in a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in an IT support or … pension scheme Share purchase options at a discounted rate Cycle to Work Scheme and gym discounts Life insurance coverage Access to deals hub for savings on purchases and activities Support tools like Mortgage Advice, Life Coaching, and Money Hub #J-18808-Ljbffr More ❯

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast-paced … front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of experience in … a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core network services Collaborating with More ❯

Technical Support Engineer Apprentice Apply From: 14/11/2024 Learning Provider Delivered by QA LIMITED Employer SIGNET CONSULTANCY LTD Vacancy Description Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services. Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions. Troubleshoot, diagnose, and fix Microsoft … premises) as well as third-party applications and systems. Work closely with senior engineers to resolve complex issues and assist with project rollouts. Be flexible with working hours to support clients across different time zones, including participation in an on-call rota. Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support. Support clients in maximizing system use by providing relevant training as needed. Key Details Vacancy Title Technical Support Engineer Apprentice Employer Description My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring More ❯

Desktop Support Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure, telecoms … and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills with More ❯

7IM Princes Risborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Deskside Support Engineer role at 7IM 7IM Princes Risborough, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the Deskside Support Engineer role at 7IM Purpose Working in the … IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. Purpose Working in the IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users … team member will primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily More ❯

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region on a full-time, remote (work-from-home) basis. Candidates must be good … The role involves: High-quality tools Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you can recreate it, diagnose it … skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably including on-site networking. Maths and English qualifications equivalent to GCSE C or above. Full Driving Licence. Access to own vehicle for visits to client sites in More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, oxford district col-narrow-left Client: Action1 Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior Technical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from previous … experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues that require More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex issues to more senior members More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex issues to more senior members More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. … in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

Support Engineer | FX & Commodities Trading – Windows, Active Directory, MDM | £45,000 + Bonus + Benefits | Hybrid, LDN Support Engineer skilled in the Set up, Configuration and troubleshooting of Windows Client Operating Systems, Linux systems, Active Directoy, Setting up mobile devices and management. Is needed for a Commodities & FX Trading house. You will infrastructure experience further within … the firm’s proprietary web application. This is your opportunity to join a forward-thinking, innovative financial firm where you have the chance to develop your career further! The Support Engineer will be responsible for effectively managing the IT ticketing system and ensuring that support requests are resolved within defined Service Level Agreements (SLAs). Key duties … involves setting up user devices such as laptops, iPhones, and Android devices, as well as performing occasional hardware upgrades—such as increasing memory or storage on laptops. Additionally, the Support Engineer will monitor company systems using designated tools to proactively identify and address potential issues. The role may also involve contributing to technical projects as required. Details of More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments … while doing it - we want to hear from you. Key Responsibilities: Act as the primary escalation point for 1st Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki More ❯