3 of 3 Support Manager Jobs in the East Midlands

Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative mindset … to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause … ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with at least 2 years More ❯

Support Manager - Cyber security - Hybrid role - Amazing opportunity to take your career to the next level. Excellent salary + Pension + Health + stock options + hybridworking- 2 days in the office per week. This is an excellent opportunity for an experienced systems support m anager whois looking for a new challenge supporting a cloud first transformation. … Do you have experience of leading and managing and IT support team ideally within a multi-site set-up and are looking for a career move working for a cutting edge cyber security company. Any international support experience an advantage. About the role:- The role ensures high performance and availability of internal systems for all users, contributing to … strategic IT decisions, and supporting a Cloud First transformation using Microsoft Azure. You will also be responsible for mentoring the Internal Support Team and ensuring service excellence. Opportunities like this do not come up very often and this could really be a landmark moment in your career. You will be working for one of the most innovative software/ More ❯

Refresco Kegworth, England, United Kingdom Customer Technical Support Manager Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to make an impact … at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager – Refresco UK Day shift, Monday to Friday 8:30am – 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office What’s in it for you: Tailored competitive salary dependent upon experience 10% annual bonus 5% Employer pension X3 Life assurance … additional healthcare cover, dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About The Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in a timely and efficient manner More ❯