1 to 25 of 28 Support Manager Jobs in London

Job Title: Digital Operations Manager/IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced … Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role … operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful More ❯

Technical Support Manager Flat Roofing Systems Job Title: Technical Support Manager Flat Roofing Systems Job reference Number: 936041-6516-2550 Industry Sectors: Roof refurbishment, Flat Roofing, Roofing, Waterproofing, Single Ply, Waterproof membranes, Bitumen membranes, Structural Waterproofing, Cold Liquid Applied Systems, Green Roofs, Concrete Repair, Damp Proofing … Membranes, Sales Surveyor, Surveyor, Technical Support, Technical Advisor Area to be covered: South London, Kent, East Sussex & Surrey Remuneration: £42,000 - £49,000 + annual bonus Benefits: Company car, excellent pension scheme, death in service, phone, IT equipment & 20 days annual leave The role of the Technical Support Manager Flat Roofing Systems will involve: Technical Assistant position supporting the Technical Manager with all flat roofing systems such as; felt roofing, green roofing systems, bitumen membranes, hot melt roofing, cold liquid applied waterproofing, waterproof roof coatings, single ply, structural waterproofing etc Working closely with Field Sales More ❯

Job Title: Customer Support Manager Location: North London, ideal locations would be Watford, Slough, Amersham, Reading Package: £40k+ base salary with £500 allowance when on call. Job Purpose: My client is a SaaS provider of emergency notification/crisis management communications. Their innovative solutions support clients globally … in the successful management of incidents and emergencies. The tasks of the Customer Support Manager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at … times no supervision. They will be self-motivated and trustworthy. Responsibilities: Support Sales Team in setting up demo accounts and new customer accounts Provide 1st Level telephone or online customer support (full product and service training will be given) Create and update records in databases with customer and More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished IT Support Manager to join its team based in Birmingham, on an initial 6 month contract. Please note this role is Outside IR35 and offers a hybrid working pattern - you will be able to … work from home 2 or 3 days per week. In order to be suitable for this role you must be a highly capable IT Support Manager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of … leading change projects and improving IT support provision. In this role you will lead a 10 person IT support team and be focussed on delivering a proactive and effective service to the business. You will serve as the figurehead for support operations throughout the business and will More ❯

to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose As the Application Support Manager , you will be responsible for ensuring the stable and high-performing operation of applications across our Retail Technology business. This role plays … a critical part in managing support teams, refining support processes and tools, and driving service excellence for our SaaS offerings, in-house applications, and third-party systems. You will collaborate closely with stakeholders from TechOps, IT Service Desk, Engineering, and Business teams to ensure seamless service delivery. Additionally … you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our application support strategies Key Responsibilities: Own Application Support Lifecycle: Ensure end-to-end support for critical business applications, meeting SLAs and availability targets. Incident & Problem Management: Lead resolution and More ❯

Digital Service Operations & Support Manager The Digital Service Operations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution and high customer … satisfaction. Reporting to the Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of digital service solutions … to enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement certification pathways to equip field teams with the necessary skills for digital service operations. Process Standardization More ❯

Desktop Support Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: Desktop Support Manager Salary: £40-50k Location More ❯

Application Development Support Manager (Siebel/Dynamics365/CRM) £95-100k + Permanent Benefits Flexible working - London - 2X a week on-site My client is a leading financial institute, looking to recruit an Application Development Support Manager, with experience implementing and supporting web applications capable More ❯

alternative investments, insurance, banking, and pension markets. Charles River was acquired by State Street in October 2018. Background: Core activities and needs are: Experienced Manager of support teams, ideally in the front office. Basing decisions on data and support process insight, incorporating feedback and client input. Good … domain experience, ideally front office. Providing business/functional support for investment management or trading systems. Role and Responsibilities: Reporting to the SaaS Operations and Support Senior Managing Director EMEA, this role is based in our London offices and is key to supporting the growth and complexity of … application support. This team is the owner of many client interactions and impacts the success of relationships with both EMEA and global clients. The Support manager will work with Global and Regional Heads of Delivery peers across Operations, Support, and projects as well as Relationship management, and More ❯

businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. Key job responsibilities We're seeking an Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Greater China Region. Our TAMs are trusted advisors who help some … These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You'll help craft and execute strategies to drive our customers' adoption and … AWS services. As a leader you will: Manage and Grow a Business - You will own the profit and loss of a multi-million dollar support business that is part of one of the fastest growing businesses in Amazon. Engage Customers - Collaborate with global Sales Leadership to develop strong customer More ❯

ITS Support Manager, Global Service Desk (GSD) At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online. We hire the world's brightest minds, offering them an environment in which one can relentlessly improve … business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon's IT Services Support team provides highly-available IT support for Amazon employees worldwide. We provide support for all used client applications, operating systems, email, VPN … whole. You will hold service owners accountable to resolve issues on behalf of your customers. Key job responsibilities Responsibilities include: • Leading a team of Support Engineers. Recognizing inefficiency and driving process improvement to enhance the productivity of all Amazonian's. • Measuring, monitoring, and maintaining the team's ability to More ❯

IT Support Manager Location - London (Monument) with hybrid working so, 2-3 days in the office. Package - Salary to £50,000 with 26 days plus bank, travel loans, employee assistance programme. This is a new role working for a company operating in the commercial workspace sector. They've … person inside the business for all things IT so it's going to be an all round role which would blend "Some" hands on support but more the management of the outsourced 3rd party MSP's/technology providers who tend to deal with all of the connectivity for … the estate of buildings across the UK. It's a Microsoft 365 environment and the support aspect would likely involve training super-users on 1st line issues regionally and then working with the partners to identify recurring problems and then implement proactive solutions. Key initial responsibility would involve being More ❯

Description The Digital Service Operations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution and high customer satisfaction. Reporting to the Head of … Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of digital service solutions to enhance efficiency and effectiveness. Support … for digital service operations. Process Standardization: Establish and enforce governance frameworks for operational processes, ensuring consistency across global teams. Operational Responsibilities: Installed Base Management: Support Global Product Care to ensure edge-device installed base lifecycle is controlled, including firmware & software versioning, physical/cybersecurity compliance, and obsolescence management. Deployment More ❯

businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. Key job responsibilities We're seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Greater China Region. Our TAM's are trusted advisors who help … These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You'll help craft and execute strategies to drive our customers' adoption and … of AWS services. As a leader you will: Manage and Grow a Business - You will own the profit and loss of multi-million dollar support business that is part of one of the fastest growing businesses in Amazon. Engage Customers - Collaborate with global Sales Leadership to develop strong customer More ❯

we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Client Support Project Manager is an entry-level job within the Client Implementation Project Management job family. The Client Support Project Manager leads … may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager. The primary responsibility of the Client Support Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to … Operations (whether internal to the organization or into the client's support operations). What you'll be doing Key Responsibilities: Interfaces with all project stakeholders to take projects from original concept through to final implementation Contributes to the pre-sales process by providing proposals Ensures that the project More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

quality research and deliver consulting projects for senior managers, technology executives and investors. The role… We are seeking a dynamic and detail-oriented Business Support Manager to join our team. This versatile role encompasses responsibilities across business support, office & IT supplier management, and company social activities. The … ownership and provide direction to the social committee on all corporate events and volunteering activities. Gather, track, and report on company sustainability data and support associated initiatives. Facilitate internal communications to ensure clarity and consistency across teams on operational and company-wide matters. Lead on all H & S activities … including appointing fire wardens. Top-level support for our research and consulting project teams as required. Oversee and streamline administrative business processes to improve efficiency across all functions. About you… Previous experience working in a business support or business operations role ideally within a professional services environment. Competent More ❯

Please Note: To be considered for this position, Membership to CSNM is required. Aramark Canada is looking for a Support Services Manager with experience in the areas of Food Services, Housekeeping, Laundry, and Maintenance Services for an opportunity to service a Healthcare Facility in the Victoria area. Reporting … to the District Manager, the Support Services Manager is responsible for the food and facilities contract at the site including its financial accountability, and compliance with the standards established by Aramark, regulatory agencies, and clients. Responsibilities include but are not limited to: Establishes and maintains effective working …/departments. Computer savvy with Excel, Word, and Outlook. Ability to communicate (both verbal and written) effectively with clients, customers of the client, and support staff. P&L accountability and/or contract-managed service experience is desirable. Requires management and leadership skills and the ability to work with More ❯

Support Engineering Manager - III, Amazon Pay If you love solving the deepest tech problems, enjoy working with all types of customers from around the world, and love variety, this job has it all in spades. You will be required to deeply understand technology landscapes and evaluate the use … you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an … your team and act as a subject matter expert for one or more services. Lead large multi-team projects and resolve the most complex support issues. Work directly with engineering teams to ensure that customer issues are resolved as expediently as possible and root causes are addressed utilizing continuous More ❯

Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing … critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Responsibilities for IT Manager Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Help define IT … full range of capabilities, and stay informed about new features and competitive solutions Train employees on both software and hardware, troubleshoot, and provide technical support when needed Develop and execute disaster procedures, and maintain data backups Manage information technology and computer systems Identify problematic areas and implement strategic solutions More ❯

Are you an experienced Application Support Team Leader looking for your next challenge? Join a leading financial services organisation where you’ll play a critical role in managing and supporting a team of technical specialists across a range of vendor and internally developed financial applications. What You'll Do … Lead and mentor the Application Support team across multiple locations, ensuring efficient day-to-day operations and strategic direction. Manage incident resolution, prioritising major technical issues and driving service improvements. Oversee SLAs, KPIs, and performance metrics, ensuring high-quality service delivery. Act as the primary escalation point for critical More ❯

Are you an experienced Application Support Team Leader looking for your next challenge? Join a leading financial services organisation where you’ll play a critical role in managing and supporting a team of technical specialists across a range of vendor and internally developed financial applications. What You'll Do … Lead and mentor the Application Support team across multiple locations, ensuring efficient day-to-day operations and strategic direction. Manage incident resolution, prioritising major technical issues and driving service improvements. Oversee SLAs, KPIs, and performance metrics, ensuring high-quality service delivery. Act as the primary escalation point for critical More ❯

accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment … Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers. This role will see you lead a team of IT professionals who provide innovative technical support to Amazon's Operations team. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon … trucks, and airplanes for delivery to front doors around the world. Key job responsibilities - Inclusively hire, train, and develop a team of IT professionals. - Support all safety programs to ensure a safe work environment for all associates. - Interact with management and staff to provide technical assistance for continuous improvement More ❯

A technically biased candidate is sought to join our Southern Sales Team providing on-site and administrative support to a busy Regional Technical Sales Team. Job Specification Objective: Reporting into the Regional Manager, ideal candidates should have a good understanding of flat roofing or construction/surveying and … originate from a Technical function with experience within construction with a technical/construction industry based qualification. This role will provide support to the regional technical sales team through provision of site surveys, inspections, technical sales support and general administration. Candidates should be highly professional and polished, and … liaising with the client, Main Contractor and approved Contractors and attending prestart and progress meetings Assist with the investigation of post completion issues Administrative support Report writing and setting up on Company database (Report Builder) Creating Moisture mapping reports Project reports Production of Specification Gather and collate marketing information More ❯

Join our Team as a?On-Site Enterprise Support Account Manager! Location: London (EC2M 6XB) Salary: £27,000 per annum Hours:?Monday-Friday (Onsite) 9:00-17:30 About the role: Are you passionate about providing exceptional customer service and fostering long-term client relationships? We are seeking … their site in London, ensuring their needs are met and their expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation … orders and linking to client systems Managing and maintaining customer relationships alongside the Client Director Serving as the first point of contact for IT support for telecom issues within the organisation Installing, configuring, and maintaining software and hardware components Proactive process management ensuring customer queries are promptly addressed Monitoring More ❯