1 to 25 of 48 Support Officer Jobs in the UK excluding London

Job Title: ICT Infrastructure Support Officer Location: Surrey (Hybrid - 2 to 3 days on-site per week) Contract Length: 6 months Day Rate: £32.77 per hour (Umbrella) IR35 Status: Inside IR35 Salt's Local Government team is working with a public sector organisation in Surrey that is undertaking a significant infrastructure and digital transformation programme. As part of … this, they're looking to bring in an experienced ICT Infrastructure Support Officer to provide high-quality 3rd-line support and play a key role in delivering several strategic IT initiatives. This is a hands-on role for someone who is confident across infrastructure, cloud platforms, and cyber resilience. You'll be embedded in a close-knit … ICT & Digital Services team supporting more than 450 users across a modernising technology estate. Key Responsibilities: Deliver 3rd-line technical support across Windows Server, Citrix, VMWare, and Microsoft 365 environments Support key infrastructure projects, including: Migration to Azure Cloud (including IaaS and SaaS components) EUC rollout of Windows 11 and Entra ID (Azure AD) Cybersecurity improvements and threat More ❯

Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking … This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality … customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Officer Apprentice Apply From: 28/03/2025 Learning Provider Delivered by QA LIMITED Employer University Hospitals Birmingham NHS Foundation Trust Vacancy Description We are now searching for 3 candidates to join us on a IT Azure Level 3 Apprenticeship. Under supervision, you will assist … and provide a key second line incident management support service to all users via telephone, remote support software and site visit. Duties will be to: Provide a key second line Incident Management, Request Fulfilment technical support service to all users via telephone, remote support software and site visit Provide second line assessment and prioritisation of all … with a view to service restoration or fulfilment as quickly as possible and or functional escalation as appropriate within agreed process and procedure Analyse information obtained from first line support and computer users on all desktop related IT incidents and issues to enable resolution Respond to and resolving all incidents within agreed service levels Escalate unresolved incidents to third More ❯

389.54 - £47,362.84 depending on experience plus basic Serco benefits. Main Purpose: This is a new temporary role which is required for a period of 24 months providing support to the Contract Director in this significant area of high business risk activity. The role reports to the Building Manager and will be part of the Engineering Team, working within … delivery information on site both electronically and in hard copy will be identified with each Estates Service Lead and the required compliance/asset information extracted and used to support the CoBP audit question sets set by the Surveyor covering Electrical, Mechanical and Building service infrastructure within an acute Healthcare setting. Carry out detailed site surveys to gather relevant … stakeholders. Ensure CoBP tasks are identified within the CAFM system and completed tasks are closed with accurate recording and management of client (Appointers) information in line with local procedures. Support the site team to ensure the Site Estates Management Information Systems continue to produce ease of access, flexibility, usability working with the CAFM Manager where work will affect day More ❯

Halma plc Newcastle Upon Tyne, England, United Kingdom Join or sign in to find your next job Join to apply for the IT Support Officer role at Halma plc Halma plc Newcastle Upon Tyne, England, United Kingdom Join to apply for the IT Support Officer role at Halma plc Our team members are passionate, driven and … up for a challenge. If you have ambition to make a difference, then please read on. Key Responsibilities Providing first line support to our staff (via email, Teams, phone and face-to-face) to resolve incidents and fulfil service requests. Managing a number of open tickets appropriately to reflect priorities and meet customer expectations – triaging and escalating to other … and initiatives – for example, undertaking testing and developing user training and documentation. Skills And Knowledge Required An understanding of technology, underpinned with an appropriate qualification. Experience providing first line support to users including M365 and desktop support. Customer service skills and experience with commitment to excellent service delivery. Ability to plan and prioritise. Self-starter and keen to learn. More ❯

Thrive Oldham are seeking a Technical Support Officer in the Tameside area The Role This role is to provide professional technical support to assist with the delivery of an effective and efficient, customer-focused Building Control service. As a Building Control Technical Support Officer, you will deliver technical and administrative support to the Building … checking, invoicing, pursuing non-payment of invoices, and maintenance of financial records, banking cheques, etc, in accordance with the Council's financial regulations and in consultation with the Business Support Manager. Assist those officers registered with the Building Standards Regulator to deliver locally and nationally recognised service standards, and their assessments and investigations associated with day-today caseload. To … as required by legislation or corporate policies To ensure all statutory registers and service related information/data (including spatial data) are accurate and in accordance with data protection. Support with the collation of KPI data and create reports for the Building Safety Regulator in line with the provisions and legal requirements of the Building Safety Act Maintain the More ❯

Thrive Oldham are seeking a Technical Support Officer in the Tameside area The Role This role is to provide professional technical support to assist with the delivery of an effective and efficient, customer-focused Building Control service. As a Building Control Technical Support Officer, you will deliver technical and administrative support to the Building … checking, invoicing, pursuing non-payment of invoices, and maintenance of financial records, banking cheques, etc, in accordance with the Council's financial regulations and in consultation with the Business Support Manager. Assist those officers registered with the Building Standards Regulator to deliver locally and nationally recognised service standards, and their assessments and investigations associated with day-today caseload. To … as required by legislation or corporate policies To ensure all statutory registers and service related information/data (including spatial data) are accurate and in accordance with data protection. Support with the collation of KPI data and create reports for the Building Safety Regulator in line with the provisions and legal requirements of the Building Safety Act Maintain the More ❯

new challenge working at the heart of the justice system? We are looking for a motivated and collaborative individual to join Security and Information Group (SIG). As Business Support Officer to the Deputy Director of the Information Services Division (ISD) you will support the Deputy Director and her leadership team to deliver on our priorities and … ability to manage multiple deadlines across a wide spectrum of work and a track record in building relationships quickly across key partners. You will provide diary, administrative and reporting support as well as helping with the day-to-day running of the Deputy Director’s office. You will also contribute to the wider Directorate encouraging continuous improvement and promoting … ideas to improve ways of working. Responsibilities Include But Are Not Limited To: Provide first class day-to-day diary manager support to the Deputy Director. Effectively manage the Deputy Director’s inbox and correspondence; making decisions on prioritisation, tracking deadlines and responding on behalf of the Deputy Director. Act as the main point of contact and gate keeper More ❯

members are passionate, driven and up for a challenge. If you have ambition to make a difference, then please read on. About the job: Key responsibilities: Providing first line support to our staff (via email, Teams, phone and face-to-face) to resolve incidents and fulfil service requests. Managing a number of open tickets appropriately to reflect priorities and … for example, undertaking testing and developing user training and documentation. About you: Skills and knowledge required: An understanding of technology, underpinned with an appropriate qualification. Experience providing first line support to users including M365 and desktop support. Customer service skills and experience with commitment to excellent service delivery. Ability to plan and prioritise. Self-starter and keen to learn. … Good organisational skills. An awareness of cyber security threats. An understanding of the Microsoft 365 suite of applications. Good written and verbal communication skills and the ability to support staff. Willingness to support the IT team as required. Methodical approach and attention to detail. Must haves: Experience providing first line support to users including M365 and desktop More ❯

South West. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UK’s defence policy. Its mission is to meet the support and operating requirements for the Naval Service and UK’s allies, from the South West, reaching worldwide. The unique opportunities offered within are varied, challenging and exciting and support … programme management teams and key stakeholders across the project delivery community. They will assist the PMO Manager with reports and returns, assisting in the production of necessary artefacts to support Naval Base submissions. They will on occasion liaise with the appropriate Approvals Authority, helping the PMO Manager and Project Teams ensure that the projects are set for success through … adherence to policy and the use of the appropriate process and the application of best practice. They will support the PMO Manager in working groups and committees, acting as secretary as appropriate and as directed by their Line Manager or the Senior Project Manager. They will assist with the preparation of reports to internal and external stakeholders that inform More ❯

IT SUPPORT OFFICER (PERMANENT) Location: Hybrid - 2 days a week in Northampton office, with occasional travel to London (expenses paid) Contract: Full-time Salary: GBP33,400 A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge … and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation. Working within a small and friendly team, you'll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout … of new systems for CRM, HR, and learning. KEY RESPONSIBILITIES Deliver first and second line IT support to staff and volunteers across the organisation. Support onboarding, including setting up devices, access, inductions and user permissions. Provide clear, non-technical guidance and training to users with varying levels of IT confidence. Help maintain systems including Microsoft 365, Teams telephony More ❯

Support Officer, Operational Delivery Unit (ODU) The primary role of the Support Officer is to provide a proactive and responsive support service to the Head of Service, Operational Delivery and the Operational Delivery Unit (ODU) National Delivery Managers (NDM). They must remain flexible and agile to change of assignment to meet the needs of … calm and collected when under pressure, particularly whilst engaging with internal and external colleagues during periods of heightened operational pressures. The post holder is expected to work flexibly to support the NDM, will liaise with other departments on behalf of the NDM, and will assist and support colleagues where required. The post holder shall be trained as a … loggist and provide loggist support to assigned commanders, as well as support the effective operation of an Incident Coordination Centre when required. The post holder will review the operation of administrative and support procedures for the NDM and recommend and implement any necessary improvements. Main duties of the job The Operational Delivery Unit (ODU) acts as an More ❯

As a member of the IT Technical Support Team, you will be responsible for supporting and maintaining the Welsh Rugby Union's network of Apple macOS systems. This includes day-to-day administration, troubleshooting user issues, diagnosing software and hardware faults, and liaising directly with vendors and suppliers to resolve technical problems. The role may require travel between sites … and occasional support at users' homes. You will work closely with Rugby departments, providing general macOS support and contributing to research and development projects to enhance the IT environment. Closing Date: 11/07/2025 The Person Experience of managing and using helpdesk solution for the business Excellent telephone manner and support skills Experience of supporting … business key applications alongside IT Team members Strong interpersonal skills and relationship management. macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification. Mobile Device Management (MDM): Proficient in deploying and managing Apple devices using tools such as Kandji, AirWatch, Jamf, Meraki, and Apple Business Manager. IT More ❯

As a member of the IT Technical Support Team, you will be responsible for supporting and maintaining the Welsh Rugby Union’s network of Apple macOS systems. This includes day-to-day administration, troubleshooting user issues, diagnosing software and hardware faults, and liaising directly with vendors and suppliers to resolve technical problems. The role may require travel between sites … and occasional support at users’ homes. You will work closely with Rugby departments, providing general macOS support and contributing to research and development projects to enhance the IT environment. Closing Date: 11/07/2025 The Person Experience of managing and using helpdesk solutions for the business Excellent telephone manner and support skills Experience supporting key … business applications alongside IT team members Strong interpersonal skills and relationship management macOS & Apple Ecosystem Expertise: Strong experience supporting macOS in enterprise environments; desirable to hold Apple Certified Support Professional (ACSP) or equivalent certification Mobile Device Management (MDM): Proficient in deploying and managing Apple devices using tools such as Kandji, AirWatch, Jamf, Meraki, and Apple Business Manager IT Infrastructure More ❯

Go back Cardiff and Vale University Health Board Digital Support and Project Officer The closing date is 10 July 2025 Working autonomously as part of the Implementation Team, the post holder will provide high level system, project and administrative support to more senior staff by assisting in the implementation and support of a range of clinical … and patient management systems. The post holder will be required to give support to the Implementation Manager in day to day support and configuration in a range of internal and national systems. They will also be required to assist in project planning and implementation of new functionality. Main duties of the job Working as part of the Implementation … Team they will be the first point of contact for many staff and will be required to provide support, training and guidance along with contributing to the development of policies and procedures. The post holder is expected to have a good level of interpersonal skills to communicate effectively and work independently to prioritise a multitude of conflicting tasks effectively. More ❯

Job summary Working autonomously as part of the Implementation Team, the post holder will provide high level system, project and administrative support to more senior staff by assisting in the implementation and support of a range of clinical and patient management systems. The post holder will be required to give support to the Implementation Manager in day … to day support and configuration in a range of internal and national systems. They will also be required to assist in project planning and implementation of new functionality. Main duties of the job Working as part of the Implementation Team they will be the first point of contact for many staff and will be required to provide support … expected to have a good level of interpersonal skills to communicate effectively and work independently to prioritise a multitude of conflicting tasks effectively. Contribute to the running of Digital support functions and optimising efficiency for a wide range of local and national systems. Provide training and support on a range of systems, process and Welsh Government rules that More ❯

Your new company Hay is partnering with a public services organisation to recruit an Information Governance and Compliance Support Officer. This is a temporary post and will be based in Knockbracken. Your new role To manage requests for personal information from third parties, ensuring that statutory timescales are met, acting as the first point of contact. To act as … the first point of contact for subject access requests from solicitors, police, courts and other third parties. Provide support to the Senior IG and Compliance Officer and IG and Compliance Officer with regard to subject access requests submitted by individuals. Respond to information requests relating to court orders, taking into account the urgent nature of these enquiries. … Respond to telephone calls to the IG and Compliance Team in an appropriate and respectful manner. Assist the Senior IG and Compliance Officer in collating evidence to support Data Security and Protection for relevant areas of responsibility. Assist with the development and distribution of Trust wide surveys to support Trust engagement for IG and the wider Informatics More ❯

commutable distance of the city centre) Contract: 12 months with the possibility of an extension Hybrid model : 2/3 days from home About the Role As a PMO Support Officer, you’ll play a vital role in ensuring the smooth operation of Agile methodology projects, working closely with SCRUM Masters and project teams. Your day-to-day … tasks. Maintain and update PMO documentation, templates, and tools. Act as a point of contact for project-related queries and communications. Facilitate effective communication between project teams and stakeholders. Support project managers in planning, executing, and closing projects. Supporting financial tracking, raising purchase orders (POs), and helping with forecasting using SAP tools. Assisting in project governance activities and maintaining … project documentation. Utilising JIRA and other tools to support team coordination and deliverables. What We’re Looking For To thrive in this role, you’ll ideally have: Experience in PMO support or a similar administrative role. Knowledge of SAP financial tools and JIRA (highly beneficial). A strong attention to detail and the ability to multitask effectively. Excellent More ❯

Good with AV and IT? We have multiple exciting opportunities to join the IT Services Department as AV Support Personnel working as part of the AV Support Service in on-site roles as we expand our central service to support new flagship building projects. Location: Central Oxford Salary: Grade 6 £34,982 - £38,674 Contract: Full Time … to become part of our extraordinary legacy. IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work … in and a place where we all feel we belong. The Audio-Visual Support Service is a central university service providing bespoke AV Support, Design and Consultancy services to the entire collegiate university. What We Offer Working at the University of Oxford offers several exclusive benefits, such as: • 38 days of annual leave (inclusive of public holidays) to More ❯

as the dynamic primary point of contact for internal and external stakeholders, understanding the need to act with a sense of urgency to meet customer needs. You will also support the internal administration of the Project Management Office (PMO), helping ensure smooth governance, documentation and reporting processes. Your Benefits: Flexible working schedules - we offer flexible and hybrid working arrangements. … outcome and next steps for successful candidates. Possibly, I'd like to find out more - email to connect with one of our Sourcing Specialists who will be happy to support you with any enquires. Background checks and potentially security clearance form part of the recruitment process, our team will inform you of the procedures when required. Northrop Grumman UK More ❯

Application Support Officer £250 per day – umbrella £194 per day – PAYE Full Time 3 Month Contract Initially Bristol/Hybrid option available We are looking for a skilled Application Support Officer to join Our Local Authority Clients Revenues & Benefits Application Support team. This is a contract role offering hybrid working, with flexibility based on your … experience in the NEC Revenues application, particularly system administration, to contribute to the day-to-day operation and development of essential digital services. The Role Provide day-to-day support and maintenance for the NEC Revenues system, including managing system access, parameters, and batch scheduling. Support major processes such as revenues recovery batch work, and contribute to the … rollout of new NEC modules (e.g., CA-SPA, Email Connect, Integration Hub). Deliver technical expertise to the business via a support desk function, resolving incidents and service requests efficiently. Ensure system uptime, performance, and data integrity, working proactively to prevent downtime and service disruption. Carry out application configuration, upgrades, and maintenance tasks. Work collaboratively with internal stakeholders and More ❯

NEC Revenues Application Support Officer Salt Digital Recruitment Bristol GBP 60,000 - 80,000 NEC Revenues Application Support Officer Contract: 3 months Location: Mainly remote – with 1/2 days a month in Bristol We’re looking for an experienced Application Support Officer with strong NEC Revenues application experience to join a busy IT … Operations team supporting critical services across the organisation. This role will see you providing expert support to the NEC Revenues system and its modules, ensuring smooth day-to-day operations and assisting with new implementations. Key Responsibilities: Provide 2nd line support for the NEC Revenues application , ensuring stability, reliability, and compliance Support the implementation and configuration of … system integration Familiarity with NEC modules such as CA-SPA , Email Connect , and Integration Hub Proven problem-solving, incident management, and documentation skills Comfortable working in a user-focused support environment This is an excellent opportunity for a candidate with NEC Revenues expertise to join a high-impact team delivering essential *Rates depend on experience and client requirements Job More ❯

of the UK’s foremost care providers. With over 25 years’ experience and more than 200 care homes and six independent hospitals, we’re passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We’re continually growing and improving our services, which … is why we are currently looking for an IT Support Officer to join our team. This is a permanent opportunity, predominantly based in our office in Inverness. You will work a permanent shift pattern from 8am to 4.30pm or 9am to 5.30pm. Occasional travel may be necessary, including staying away from home for short periods, so a full … driving licence is required. Role and Responsibilities: Provide technical support for our employees across the UK, including assistance over the phone. Act as the point of contact for both first and second line support. Interact with users from a range of departments with differing levels of knowledge. Record, monitor, and follow up on support calls to ensure problems More ❯

About The Role Role: Security Operations Centre Officer Location: TCFM SOC (Tadworth, Surrey) Rota/hours: Saturdays & Sundays 07:00 until 19:00. Opportunities for overtime and mobile shifts are available. Key Responsibilities: Demonstrate the TCFM values at all times (Respect, Care, Initiative, and Expertise). Provide 24/7/365 response to incidents, accidents, and emergencies for … TCFM colleagues, customers, stakeholders, the public, and emergency services. Follow assignment instructions, risk assessments, and relevant customer policies consistently. Execute security processes efficiently to support operations, resolving issues in "One Touch". Build confidence with customers and colleagues through effective decision-making, communication, customer service, and professional standards. Resolve colleague and customer queries promptly, minimizing escalations and complaints. Plan … meet customer needs. Centralize administrative processes to improve operational efficiency (e.g., SIA/Uniform/Holiday/Pay queries). Utilize monitoring, analytics, and intelligence to identify risks and support decision-making. Provide regular reports (daily, weekly, monthly) internally and to customers to monitor security performance. Act as the SME for security systems, applications, and software. Collaborate with service More ❯

Go back Gloucestershire Hospitals NHS Foundation Trust Admin Support Officer, Band 2 The closing date is 06 July 2025 Admin Support Officer, Band 2 (30 hours a week) An exciting opportunity has arisen for a Part-Time Booking Team Admin Officer (30hrs pw) within the extremely busy Oncology Service based at Cheltenham General Hospital. The … a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank … bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities You will join an exceptionally busy yet friendly team, and will be an integral part of the department. Our clinics are held in Cheltenham General and More ❯