15 of 15 Support Specialist Jobs in Berkshire

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

Technical Support Specialist 1st Line - Reading - £30K Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist. The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself … on delivering expert technical support alongside leading brands, and is keen to add further capability to its team in the form of technical support. The Role We re looking for a customer-focused 1st Line Technical Support Specialist to join the team. You ll be responsible for … handling incoming support queries, managing returns, and working with ticketing systems to ensure timely resolution and great service. Key Responsibilities Provide 1st line technical support via phone/email Diagnose and troubleshoot basic networking and hardware issues Manage support tickets and product return cases (RMAs) Maintain accurate More ❯

Technical Support Specialist – 1st Line - Reading - £30K Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist. The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself … on delivering expert technical support alongside leading brands, and is keen to add further capability to its team in the form of technical support. The Role We’re looking for a customer-focused 1st Line Technical Support Specialist to join the team. You’ll be responsible for … handling incoming support queries, managing returns, and working with ticketing systems to ensure timely resolution and great service. Key Responsibilities Provide 1st line technical support via phone/email Diagnose and troubleshoot basic networking and hardware issues Manage support tickets and product return cases (RMAs) Maintain accurate More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/(phone number removed). Must be Eligible to work in the UK SAP EDI Support Specialist required with a good understanding of Order To … Required: Order To Cash & Supply Chain - understanding of business processes SAP S/4 HANA or SAP ECC6 EDI - Develop, maintain & optimise EDI - configuration & support EDI - EDI Maps, Idocs, Messaging - good experience EDI Data & Troubleshooting issues Idocs - Manage & Support messaging EDI - Onboarding Customers EDI Interfaces & Changes - manage & implement … OTC - Support with SAP System upgrades & changes Middleware Integration Support SAP XI & VAN Manage & Support with customer accounts/credits Support with Audit Controls & Compliance Testing - Support Testing activities - EDI Third Parties - Partner with System Integrator - Log & Test Incidents System Upgrades - Monitor Release Calendar Support More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/1226289. * Must be Eligible to work in the UK* SAP EDI Support Specialist required with a good understanding of Order To Cash & Supply Chain … Required: Order To Cash & Supply Chain - understanding of business processes SAP S/4 HANA or SAP ECC6 EDI - Develop, maintain & optimise EDI - configuration & support EDI - EDI Maps, Idocs, Messaging - good experience EDI Data & Troubleshooting issues Idocs - Manage & Support messaging EDI - Onboarding Customers EDI Interfaces & Changes - manage & implement … OTC - Support with SAP System upgrades & changes Middleware Integration Support SAP XI & VAN Manage & Support with customer accounts/credits Support with Audit Controls & Compliance Testing - Support Testing activities - EDI Third Parties - Partner with System Integrator - Log & Test Incidents System Upgrades - Monitor Release Calendar Support More ❯

culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety of tasks from Hardware/Software setup and … supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support tickets from employees Learn about system administration across a number More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

German-Speaking Technical Support Specialist 1st Line Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/. Must be Eligible to work in the UK SAP EDI Support Specialist required with a good understanding of Order To Cash & Supply Chain More ❯

not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport … stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations … and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real More ❯