2 of 2 Support Specialist Jobs in Slough

Customer Support Specialist

Hiring Organisation
GradBay
Location
Slough, Berkshire, UK
Employment Type
Full-time
financial services. This is a truly international organisation with a collaborative culture — where curiosity, diversity and learning are prioritised. The Role: Graduate Customer Support Specialist If you are passionate about finance and technology — and love the challenge of helping users solve problems in high-pressure environments — this role … fintech and financial markets ✓ Demonstrate strong customer-service communication skills ✓ Be able to start from January 2026 onwards You will: Provide front-line support to financial clients (phone + IM) Troubleshoot software and hardware queries with accuracy and speed Support installation, configuration and user onboarding Build knowledge across ...

Product Support Specialist

Hiring Organisation
TimeXtender
Location
Slough, Berkshire, UK
Employment Type
Full-time
cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident … informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...