2 of 2 Support Specialist Jobs in Bournemouth

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯

of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance. Are you a detail-oriented … Cloud Systems and Data expert? You will ensure our network makes the most of existing systems, support training and knowledge development alongside data management and interrogation to enable everyone to deliver outstanding care and achieve business success. What will you do? Lead the optimisation of all key cloud-based … minimize disruptions Partner with the team to ensure systems and analytics align with the company's growth strategy Lead process and system improvements to support continued business growth and success Who are you? You have experience managing cloud software systems, ideally within a care setting You're able to More ❯