5 of 5 Support Specialist Jobs in Dorset

Leo Recruitment Limited - IT Recruitment Solutions 2nd Line Support Engineer Salary: Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme: Be part of the Employee Ownership Trust and share in the company’s success. Fully funded certifications and training (worth thousands!). … remote working - you can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for laptops, desktops, and tablets. Support Expertise: Handle and resolve IT … support queries and service requests with confidence. Project Work: Participate in exciting IT projects and on-site support as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online More ❯

Customer Support Specialist, Bournemouth Client: [Client Name] Location: Bournemouth, United Kingdom Job Category: Other EU work permit required: Yes Job Details Job Views: 4 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description Our client is seeking a dedicated and proactive Customer Support Specialist to join their growing team. This role involves providing exceptional support to users … The ideal candidate has a keen eye for detail, a customer-first mindset, and a drive to grow their career in a dynamic environment. Role Overview As a Customer Support Specialist, you will manage support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt resolution. You will play a key role in enhancing user … experiences and identifying opportunities for service improvements, while maintaining professionalism and technical aptitude. Key Responsibilities Manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients. Diagnose and resolve technical issues, escalating when necessary. Coordinate with internal stakeholders to expedite resolutions and manage configuration More ❯

Technical Support Specialist (Electrical Bias) Job Title: Technical Support Specialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Are you a former electrician ready to move beyond site work? Help install and maintain systems that save lives. This role is ideal if: You're an electrically … than manual labor. You pride yourself on solving problems quickly and explaining technical issues clearly to non-technical people. You value work that impacts life safety. Responsibilities include: Technical Support: Acting as the go-to expert for technical queries via phone, email, remote login, and CRM. Troubleshooting hardware, controls, and systems, especially in smoke ventilation, BMS, or fire safety … engineers with backup and verification. Continuous Improvement: Identifying recurring issues for engineering review, contributing to product development, building knowledge bases, and maintaining detailed records. Requirements: Proven experience in technical support, helpdesk, or remote engineering roles. Strong IT, systems, and fault-finding skills (hardware/software). Excellent communication skills, calmness under pressure, clarity when stressed. Familiarity with ticketing systems More ❯

Job Title: Technical Support Specialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Ex-electrician? Time to hang up the tools-and give your knees a break. Help the people who install and maintain systems that save lives. This Role Is For You If You're an electrically … problems fast, and explaining technical stuff clearly to non-technical people. You like knowing your work matters-especially when it's about life safety. What You'll Do Technical Support: Be the go-to expert for technical queries-phone, email, remote login and CRM. Troubleshoot hardware, controls, and systems-especially in smoke ventilation, BMS or fire safety installs. Translate … complex issues into clear, practical guidance for installers and end-users. Support field engineers when they need backup, guidance, or verification. Continuous Improvement Spot recurring issues and flag them for engineering or product review. Your insight will directly influence product design and future features. Build internal knowledge bases and contribute to training and tools. Keep meticulous records of issues More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill, BH2 6BJ) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. Tasks What You’ll Be Doing Respond to inbound B2B queries from German-speaking … customers (DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role Requirements Who are you? Self-motivated, proactive & hungry More ❯