2 of 2 Support Specialist Jobs in Dorset

Do you enjoy helping people get the best out of business systems? We’re looking for a Training & Systems Support Specialist to take ownership of ERP training and user support across multiple teams including engineering, logistics, procurement and finance. This role is ideal for someone who combines strong technical knowledge with the ability to explain complex processes … system, while also acting as a trusted point of contact for queries and support. Key Responsibilities Design and deliver training sessions tailored to different business areas. Provide hands-on support to system users, troubleshooting and resolving issues. Keep training content up to date as processes evolve. Build strong relationships with internal teams and external software partners. Travel to other … sites in the UK and internationally when required. Step in to support team leadership when needed. About You Qualified in training delivery (e.g. Train the Trainer or equivalent). Confident communicator who can adapt content for a wide range of audiences. Strong understanding of ERP systems and technical workflows. Comfortable working with detail while keeping an eye on the More ❯

Excel are currently looking for an experienced Training and Support Specialist for a fascinating permanent position based in the south of the UK to design, develop and deliver exciting internal training programmes on behalf of a globally known client. You will play a highly important role in spreading their outstanding MRO/ERP system to various internal departments … various sites across the UK as well as the occasional international base. Additionally, a successful candidate with be tasked with: • Act as a key point of contact for user support and troubleshooting, • Maintain training standards and continuously improve training effectiveness, • Represent our client through external meetings with the software developer, • Provide expert internal user support. In an ideal world More ❯