2 Support Specialist Jobs in Buckinghamshire

Support & Infrastructure Specialist Franchise Brands Location – Milton Keynes Full time permanent Salary £35-40K DOE + benefits Hybrid We are looking for an experienced Support & Infrastructure Specialist for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market-leading … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … a hybrid role, with presence required at our IT Head Office based in Milton Keynes. Working as part of Franchise Brands IT Support team the role will support and implement IT functions across the entire group. Acting as an escalation point for IT issues as well as cloud more »

received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »