Customer Support Specialist
- Hiring Organisation
- Eclectic Recruitment
- Location
- Cambridge, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £30,000 per annum
delighted to be working with one our long-term clients. They are recruiting for a Customer Support Specialist to join their team on a full time, permanent basis. Key responsibilities will include: Handling all customer support queries on products and services Being the single point of contact … customers Providing service support to customers Qualifying and log customer cases in CRM system Updating documentation when required Working closely with system support and solution delivery teams Applying swarming methodology standards on case resolution The successful candidate will have: Experience in a similar role Proficiency with Microsoft Office ...