2 of 2 Support Specialist Jobs in Cambridgeshire

pressure, digs into technical problems until they’re solved, and brings genuine care to every player interaction? As our Technical SME within the Player Support team, you’ll be the internal expert on the technical side of how our games are delivered across cloud and on-premise infrastructure, online … collaborate with teams across Jagex to resolve the issues that matter most. What you’ll be doing: Act as the Technical SME within Player Support and across the wider business - building expert-level knowledge of our infrastructure, online game systems, and how technical issues affect players. Identify ...

Jagex is seeking a Technical Subject Matter Expert for Player Support based in Cambridge, UK. The role involves owning technical issues, guiding live releases, and improving player experiences while coordinating with multiple teams to resolve critical incidents. You will act as the Voice of the Player, align with stakeholders ...