1 to 25 of 61 Support Specialist Jobs in the East of England

business users related to the CRM system (MS Dynamics), CGS Student Management System and their integration with other business systems. Triage and resolve tickets that come into the Application Support ITSM queue, keeping within the SLA’s. Maintaining the quality of IT services and products. Developing training literature and materials to speed up processes. Facilitating the discussion of requirements … Supporting the IT service, its underlying infrastructure & our users located across the business. Assist with Product Rollover associated with the CRM (MS Dynamics). Ensure systems documentation (including administration, support, problem solving and diagnostic documentation) is maintained to the highest standard. To be the technical liaison for all CGS Application systems. Assisting with the management of the external suppliers … for Application systems, including production of specifications, escalations & BAU. Project Activities Provide support, design, delivery, implementation, and support to CGS’ IT, to tight deadlines and specified quality criteria. Support the specification and implementation of new upgrades and services of CGS’ Applications; including new applications, new/upgraded hardware and software, system upgrades and rollouts and (on occasion More ❯

Role Overview: Provide first line technical support to clients, resolving issues with applications, operating systems, networks and databases. Manage support tickets from start to finish, keeping customers updated through the support portal, phone and email. Work with third party suppliers and internal teams, and provide on site support for Go live events. Work Pattern: Hybrid, minimum … two days in office per week, longer for initial training period. Salary: £27k - £30k Key Responsibilities: Deliver professional customer service throughout each support ticket and keep clients informed of progress Record and resolve incidents and requests in line with service desk standards Provide first line support, diagnosing and resolving technical issues to restore service quickly Communicate with customers … via the support portal, telephone and email Liaise with third party suppliers and act as a central point of contact Monitor and escalate incidents as needed Attend meetings and provide on site support at Go lives Carry out other tasks as required by company guidelines Desirable Skills: Microsoft Windows, Server, SQL Server HL7, DICOM, PACS, RIS Voice recognition More ❯

Role Overview: Provide first line technical support to clients, resolving issues with applications, operating systems, networks and databases. Manage support tickets from start to finish, keeping customers updated through the support portal, phone and email. Work with third party suppliers and internal teams, and provide on site support for Go live events. Work Pattern: Hybrid, minimum … two days in office per week, longer for initial training period. Salary: £27k - £30k Key Responsibilities: Deliver professional customer service throughout each support ticket and keep clients informed of progress Record and resolve incidents and requests in line with service desk standards Provide first line support, diagnosing and resolving technical issues to restore service quickly Communicate with customers … via the support portal, telephone and email Liaise with third party suppliers and act as a central point of contact Monitor and escalate incidents as needed Attend meetings and provide on site support at Go lives Carry out other tasks as required by company guidelines Desirable Skills: Microsoft Windows, Server, SQL Server HL7, DICOM, PACS, RIS Voice recognition More ❯

Role Overview: Provide first line technical support to clients, resolving issues with applications, operating systems, networks and databases. Manage support tickets from start to finish, keeping customers updated through the support portal, phone and email. Work with third party suppliers and internal teams, and provide on site support for Go live events. Work Pattern: Hybrid, minimum … two days in office per week, longer for initial training period. Salary: £27k - £30k Key Responsibilities: Deliver professional customer service throughout each support ticket and keep clients informed of progress Record and resolve incidents and requests in line with service desk standards Provide first line support, diagnosing and resolving technical issues to restore service quickly Communicate with customers … via the support portal, telephone and email Liaise with third party suppliers and act as a central point of contact Monitor and escalate incidents as needed Attend meetings and provide on site support at Go lives Carry out other tasks as required by company guidelines Desirable Skills: Microsoft Windows, Server, SQL Server HL7, DICOM, PACS, RIS Voice recognition More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for an IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

data and associate insights in non-technical terms and engaging with stakeholders at any level. Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel; Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/… information in order to answer questions, address problems or make decisions. Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs. What you’ll bring: Skills and competencies Ability to work with various data modelling techniques … Excel – utilising Pivot Tables and Pivot Charts). Experience utilising business systems and how they interact with each other and the users. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Experience with SQL, PowerBI, Tableau etc. Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred. Unfortunately, we are unable More ❯

data and associate insights in non-technical terms and engaging with stakeholders at any level. Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel; Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/… information in order to answer questions, address problems or make decisions. Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs. What you’ll bring: Skills and competencies Ability to work with various data modelling techniques … Excel – utilising Pivot Tables and Pivot Charts). Experience utilising business systems and how they interact with each other and the users. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Experience with SQL, PowerBI, Tableau etc. Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred. Unfortunately, we are unable More ❯

improve hospital efficiency and enhance patient care. Virtual job fairs Position Summary: Provides troubleshooting and assistance to customers and Werfen field personnel in a call center environment. This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. Responsibilities Key Accountabilities: Provides first line contact and ownership for technical … Education: Bachelor’s degree in Biology, Medical Technology, Biomedical Engineering or a related field or equivalent experience required Experience: Minimum three years’ experience in a clinical setting or clinical support role in a regulated environment required Hemostasis:Strong knowledge of Hemostasis/QC highly required Acute Care Diagnostics:Strong knowledge of point of care testing (example: Generalist/Chemistry More ❯

to login/join with: Join our team at Franke Coffee Systems UK Limited, a global leader in coffee technology and innovation. As a member of our international IT support team, you'll be based at our offices in St Albans, with a unique opportunity to extend your impact to teams in Manchester and Falkirk. Your role will primarily … involve remote support, complemented by occasional visits to ensure seamless IT operations for all locations. As an IT Support Specialist, you will: Provide 1st and 2nd level support within the UK. Handle joiner/mover/leaver processes using ServiceNow. Support standard applications (M365, Adobe) and manage software provisioning (SCCM). Install, maintain, and provision … client hardware (desktops, laptops, tablets, barcode scanners) and peripherals (printers, scanners, copiers, fax machines). Provide telephony VoIP support. Offer network support (LAN) and monitor WAN and Server VMs. Manage mobile devices and contracts. Conduct introduction and training sessions. Contribute as a team member to various projects. Act as a local contact for Platform Services. Handle quotes and the More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, chelmsford col-narrow-left Client: WUNDERTALENT Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations running smoothly. The … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to telephone, email More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations … The successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to telephone More ❯

Senior Regional Technology Support Engineer Essex/Suffolk/Norfolk/Cambridgeshire Hybrid Working IT Fixed Term Contract: 8 Months Full-Time Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes … we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You … will have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Engineer, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. More ❯

Senior Regional Technology Support Engineer Essex/Suffolk/Norfolk/Cambridgeshire | Hybrid Working | IT | Fixed Term Contract: 8 Months| Full-Time Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes … we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You … will have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Engineer, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. More ❯

Senior Regional Technology Support Engineer Essex/Suffolk/Norfolk/Cambridgeshire | Hybrid Working | IT | Fixed Term Contract: 8 Months| Full-Time Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes … we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You … will have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Engineer, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. More ❯

Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team … volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities * Provides comprehensive technical support to Amazon Corporate employees worldwide. * Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team … operating procedures (SOP) through the effective use of Knowledge management. * Manage a case count between 26-30 phone/chat/tickets. * Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. * Assists with activities to triage and escalate any system or network outage to reduce downtime. BASIC QUALIFICATIONS - 1+ years More ❯

Technical Support Specialist – Heavy Plant A major dealership specialising in Heavy Plant are looking for a Technical Support Specialist to provide specialised technical support and guidance on a range of Heavy Plant machinery. Role: Technical Support Specialist Area: Cambridge or Midlands Salary: £40,000 - £45,000 + benefits What’s on Offer: High … Mental Health Counselling and Coaching sessions Free Will writing service EAP, which includes 24/7 Doctor access Healthshield Family Friendly policies Company events The requirements of the Technical Support Specialist will be: As Technical Support Specialist, you will be responsible for managing aftermarket product quality issues, overseeing technical applications for product lines and assisting in … Maintain an efficient technical help desk Compile evidence to drive quality improvements and service fixes Contribute to new product introductions and analysis Conduct site and customer visits for technical support The ideal candidate for Technical Support Specialist will be: Hold a recognised Apprenticeship NVQ 3 or equivalent in Construction Equipment or an Engineering based field Experience in More ❯

Social network you want to login/join with: Dental Software Support Specialist, peterborough col-narrow-left Client: GreatLab Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, cambridge col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, ipswich col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, chelmsford col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, norwich col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯