7 of 7 Support Specialist Jobs in the East of England

Technical Support Specialist Salary: £30,000 - £35,000 + Bonus + 25 Days Holiday + Health Cash Plan + Life Insurance + Company Pension Location: Watford (Commutable from St Albans, Hemel Hempstead, Luton, High Wycombe, Aylesbury, North London) Are you an experienced plumber looking to take your technical knowledge off the tools and into an office-based role … manufacturer of plumbing products, known for quality, innovation, and sustainability, fostering a collaborative environment with on-the-job learning and digital training tools for employee development. As a Technical Support Specialist, you'll provide phone and email support to customers, helping to resolve technical queries, guide product use, and troubleshoot issues. You'll also assist sales and … This role would suit a customer-focused individual with a practical, technical mindset someone from a plumbing or trade background looking to move off-site and develop in a specialist environment while expanding their skills in building systems technology. The Role: Technical/Customer Support Specialist Training and Development opportunities Hybrid working The Candidate: Experienced plumber or More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal … next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing proactive 2nd …/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking For More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is hiring a Service Support Specialist to join its Network Operations Centre in the UK. The role is hybrid, requiring 5 days per week at the HQ in St Ives, Cambridgeshire, with the … remainder remote. Youll support a key customer by delivering high-quality administration and customer service, assisting field engineers and contractors, managing maintenance schedules, and updating ticket systems. Responsibilities include monitoring site alarms and CCTV, maintaining trackers, producing reports, and ensuring smooth site transitions. Youll collaborate with NOC colleagues, engineers, and customers in a fast-paced environment. Additional tasks may … be assigned by management as needed to support operations. What youll bring? Excellent written and verbal communication skills are essential, along with strong attention to detail and accuracy. You must be able to manage your time effectively, prioritise urgent tasks, and meet tight deadlines. Exceptional customer service and a positive, solution-focused attitude are key to building strong relationships More ❯

Job Title: IT Support Administrator Location: CSE Crosscom, UK (Office-Based) Background: CSE Crosscom is seeking a proactive, customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. … to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune … alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all IT systems, applications, networks, and hardware are running optimally, providing excellent support and training to users. You’ll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies click apply for full job details More ❯

Overview Ref: 113444 2nd line Support/Level 2 Service Desk/On-site/6 months Role Responsibilities Responsibilities will include: Own and resolve L1 & L2 tickets with speed and precision. Troubleshoot and fix break-fix issues to keep systems running smoothly. Handle ad-hoc IT requests and contribute to small projects that make a big difference. Work More ❯