2 of 2 Support Specialist Jobs in the East of England

A client of ours in the Harlow area are recruiting an IT Support Specialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying 26,000 - 30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable distance … due to on-call duties. Key Duties include but are not limited to: Act as first-line IT support, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware … cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT Support Specialist position: 1 -3 years in a technical support role. Experience in Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and More ❯

Sales Support & Customer Service Manager 4715 Hemel Hempstead Salary: £30,000 - £35,000 + yearly bonus Monday - Friday, 9:00am - 5:30pm We are recruiting for a Sales Support & Customer Service Manager to join a busy and growing office in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys supporting … Account Managers, and is confident managing a customer service team while delivering outstanding service. Reporting to the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll … be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and distribute sales reports and dashboards. Support onboarding of new customers and ensure smooth handover. Liaise with marketing to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the More ❯