solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical SupportSpecialist to join our … bustling team in Knutsford. As a Technical SupportSpecialist, you'll be responsible for creating electronic technical documentation like Field Information Bulletins and Technical Information Bulletins, as well as field engineering procedures. You'll provide technical assistance on machine issues to both customers and Field Service Engineers. Designing …/OEM products for customers, Field Service Engineers, and the GGS Helpdesk will also be part of your duties. Additionally, you'll offer technical support to the Helpdesk for fault resolution via telephone and Remote Device Management. Keeping the technical library of GGS products in Knutsford updated and serving more »
Broadcast SupportSpecialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »
driven, enthusiastic individual with sound knowledge in both hardware & software, to come and join the team in Knutsford. The primary role of the Technical SupportSpecialist is to provide support to the UK & Ireland Field Service Engineers and the Glory internal customer helpdesk. The job holder will … provide Level 2 Support on both hardware & software and will be responsible for managing technical escalations through to resolution as well as utilising Glory’s bespoke remote device management platform to aid a swifter resolution, were possible, on solutions that are linked to the platform. Additional responsibilities will be … for GGS and OEM products on how to operate and maintain products in a manner that will reduce the service call rate. Provide Software Support to GGS customers with our Cash Insight and Ubiqular software solutions. Design and produce diagnostic scripts for the Field Service Engineers to help reduce more »
