Support Specialist Jobs in the East Midlands

1 to 25 of 28 Support Specialist Jobs in the East Midlands

Frontline IT Support Specialist

Long Whatton, Leicestershire, UK
Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯
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Frontline IT Support Specialist

leicester, midlands, united kingdom
Hybrid / WFH Options
MRTC Ltd (Midlands Radiotelephone Centre Ltd)
by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯
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Technical Support Specialist

Market Harborough, England, United Kingdom
Hybrid / WFH Options
Paynt Holdings Ltd
Paynt Market Harborough, England, United Kingdom Technical Support Specialist Paynt Market Harborough, England, United Kingdom 3 weeks ago Be among the first 25 applicants Direct message the job poster from Paynt Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and … push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e More ❯
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Technical Support Specialist

Market Harborough, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e … maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer needs and concerns. Identify and More ❯
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3rd Line Technical Support Specialist

Worksop, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯
Employment Type: Work From Home
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Sales Support Specialist

Derby, England, United Kingdom
Everything Tech Group
to login/join with: To assist in the effective account management of Everything Tech Group's customers by providing excellent customer service, alongside providing a high level of support to our Sales and Technical Teams. Answering inbound sales queries and responding to requests from the technical support team, our Sales and Business Support Specialist will … sales team . They will be responsible for ensuring all systems are up to date with accurate information and assisting with sales order processing and billing queries. Our Sales Specialist will contribute to the wider Sales Team helping to achieve increased revenue by assisting with gathering pricing for larger proposals that are being worked on and will support … detail to enable them to undertake sales administration duties, ensuring revenues and customer contracts are recorded and processed consistently and accurately. Joining an energetic and vibrant Team, our Sales Support Specialist will also be a positive and active member of Everything Tech Group with the ability to develop positive relationships across all departments. Key Tasks and Responsibilities Dealing More ❯
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Application Support Specialist (Acturis)

Towcester, England, United Kingdom
Hybrid / WFH Options
Gary Myatt Ltd
Application Support Specialist (Acturis) Location : Towcester Remote : 4 days remote/1 day on-site Salary : Up to £55,000 Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We're seeking a proactive and skilled professional to provide technical support for the Acturis platform at a global … insurance business based in Towcester. About the Role This hands-on position involves delivering expert technical support and configuration for key business systems, primarily Acturis. While user administration is part of the role, we're looking for someone who can go beyond that - diving deep into technical configurations, ensuring seamless operations, and driving system improvements. You'll also collaborate … closely with other teams and interact with end-users to resolve support issues effectively. Skills & Experience 4+ years of experience in technical or business systems support roles. Strong knowledge of the Acturis platform, including configuration and customisation. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical More ❯
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Digital Transformation Support Specialist

Leicester, England, United Kingdom
Hybrid / WFH Options
Mattioli Woods
We're hiring: Digital Transformation Support Specialist Location: Hybrid (Office & Remote Working) 6 Month FTC | Competitive salary and benefits Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. ️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. What We Need More ❯
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Digital Transformation Support Specialist

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Mattioli Woods
We're hiring: Digital Transformation Support Specialist🌟 📍 Location: Hybrid (Office & Remote Working) 💼 6 Month FTC | Competitive salary and benefits 🚀 Join Our Technology Transformation! We're seeking a compassionate technology champion to guide our users through the adoption of modern cloud platforms. You'll be instrumental in a strategic transformation involving Microsoft 365 suite expansion, new collaboration tools, and … enterprise applications that will revolutionise how our users work. 🛠️ What You’ll Do: Support staff during the rollout phase of cutting-edge solutions Build clear guides for users to follow Work with engineers and vendors to troubleshoot issues across multiple platforms Get involved in early onboarding phases of new technology to help shape the user experience. 🎯 What We Need More ❯
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3rd Line Technical Support Specialist

Worksop, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description 3rd Line Technical Support Specialist Location: Worksop (Hybrid working) Type: Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service More ❯
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PLC CONTROLS Technical Support Specialist

Nottingham, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car: When travel is needed Working days: Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue-chip … client who is looking for a Technical Support Specialist. This role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. Our client offers a generous package, unlimited progression opportunities, training, and job stability. The candidate must have a full UK driving license and be flexible to travel as … per business needs. If interested, please apply ASAP. Skills required for the Technical Support Specialist: Experience with Siemens S7 Ability to modify PLCs Background from any industrial sector Engineering qualification (Level 3 minimum) UK driving license and willingness to travel nationwide The role offers: Career progression Training Pension Job security On-the-job learning Benefits: Pension, OEM training More ❯
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Dental Software Support Specialist

Nottingham, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Dental Software Support Specialist, nottingham col-narrow-left Client: GreatLab Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
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Dental Software Support Specialist

Chesterfield, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Dental Software Support Specialist, chesterfield col-narrow-left Client: GreatLab Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
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Dental Software Support Specialist

Northampton, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Dental Software Support Specialist, northampton col-narrow-left Client: GreatLab Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
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Dental Software Support Specialist

Lincoln, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Dental Software Support Specialist, lincoln col-narrow-left Client: GreatLab Location: lincoln, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
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Dental Software Support Specialist

Derby, England, United Kingdom
JR United Kingdom
and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and … helping design scalable support processes. We’re looking for someone who’s ready to step up—not just to help users, but to help build a support function that scales as we grow. If you have a background in dental (especially lab or front-desk experience), love working on a computer, and are ready to take initiative, we More ❯
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Desktop Support Specialist

northampton, midlands, united kingdom
Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯
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Customer Support Specialist- AI Trainer

Leicester, England, United Kingdom
Hybrid / WFH Options
DataAnnotation
creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a *Customer Support Specialist* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯
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Tech Client Support Specialist (German)

Chesterfield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client Support Specialist (German), chesterfield col-narrow-left Client: EIMS Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! Location: Hybrid – 3 days … for talented German-speaking individuals to join our team during this exciting time of global expansion. If you bring drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear path to success in the high-paying tech industry. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers (DACH region) Learn More ❯
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Tech Client Support Specialist (German)

Northampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client Support Specialist (German), Northampton col-narrow-left Client: EIMS Location: Northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! Location: Hybrid – 3 days in our modern … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
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Tech Client Support Specialist (German)

Nottingham, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
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Tech Client Support Specialist (German)

Chesterfield, Derbyshire, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
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Tech Client Support Specialist (German)

Northampton, Northamptonshire, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
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Tech Client Support Specialist (German)

Lincoln, Lincolnshire, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
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Tech Client Support Specialist (German)

Derby, Derbyshire, UK
Hybrid / WFH Options
EIMS
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯
Employment Type: Full-time
Posted:
Support Specialist
the East Midlands
25th Percentile
£29,750
Median
£32,000
75th Percentile
£37,500