Edinburgh, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
LawWare
Job Title: Helpdesk Product SupportSpecialist Location: Hybrid, with office located in Edinburgh, EH3 8EG (or fully remote considered) Salary: Salary commensurate with experience up to £25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software … for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. We are looking for a proactive and technically skilled Product SupportSpecialist to join our busy Helpdesk. This is not a call centre role, but you will spend a significant amount … of time on the phone handling inbound and outbound client calls as part of a highly dynamic and demanding environment. The role involves supporting our clients with our specialist software, providing excellent service while answering client's product questions and resolving technical issues quickly and effectively. You'll need strong diagnostic skills, the ability to learn fast, and an More ❯
IT User SupportSpecialist/IT Support Analyst A fantastic opportunity has arisen for a IT User SupportSpecialist/IT Support Analyst to join our London based law firm on a permanent basis. Do not wait to apply after reading this description a high application volume is expected for this opportunity. IT User … SupportSpecialist/IT Support Analyst Responsibilities and Duties: * Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York; * Log all calls … using Helpdesk Software (iSupport); * Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; * Must be able to prioritise support requests and keep clients informed of the status of their query; * Provide direct hands on IT support to users in a Microsoft Windows environment; * Troubleshoot a wide variety of Hardware and Software More ❯
Senior Desktop SupportSpecialist page is loaded Senior Desktop Support Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior Desktop SupportSpecialist (London, UK - Onsite) If you're an experienced Desktop Supportspecialist seeking a role where your technical expertise and outstanding … customer service skills can make a real impact, this opportunity could be for you! The Senior Desktop SupportSpecialist will act as an escalation point for the Desktop Support team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system … installation and VIP support. The Senior Desktop SupportSpecialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be part of a More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
This is a fantastic opportunity for an Application SupportSpecialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details … Michael Page Technology are proud to have been selected as a partner for a global software house as they scale their UK operation and recruit for an Application SupportSpecialist at their Birmingham site. The business is a global organisation with a shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades …/life harmony and flexibility aren't just buzzwords for this business, but they're built into how they work, each and every day. Whether you're in sales, support, product, or beyond, you'll be joining a team that values your ideas and supports your growth, where genuine meaningful work with great people is at the heart of More ❯
Sheffield, South Yorkshire, England, United Kingdom
Verus Recruitment Partners
German-speaking Technical SupportSpecialist Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pm Competitive salary | Standard holidays A unique opportunity to launch and grow your career in tech and regulatory support! Verus Recruitment is delighted to support our client, a dynamic and growing tech business in Sheffield, in the search for a German-speaking Technical Support Specialist. This is more than just a support role—it’s a chance to join a forward-thinking team, develop your skills, and play a part in both technical support and regulatory projects as the business evolves. Why join? Career growth: Start in technical support, with the opportunity to expand your responsibilities and work alongside the … projects. Full training: No prior tech or print experience required—just bring your enthusiasm, willingness to learn, and passion for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner (in both German and English). Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive More ❯
IT Support & AV Specialist - Banbury Bibby Financial Services have an exciting opportunity available for a reliable IT Support & AV Specialist to join our team. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over … their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship More ❯
IT Support & AV Specialist - Banbury Bibby Financial Services have an exciting opportunity available for a reliable IT Support & AV Specialist to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV … Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets … over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the More ❯
IT Support & AV Specialist Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. - Banbury Bibby Financial Services have an exciting opportunity available for a reliable IT Support & AV Specialist to join our team. You will join us on a full time, permanent basisand … in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our IT Support & AV Specialist, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of … the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets over their lifecycle. Your responsibilities as our IT Support & AV Specialist will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
IT SupportSpecialist (Mac Based) - Global Executive Advisory Business Location: Central London (Hybrid - 3 days on-site) £50-£60k (dependent on experience) + Bonus & Benefits Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an IT SupportSpecialist to join their growing London team. With a presence … is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years. The Role As an IT SupportSpecialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support … primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential. Key Responsibilities Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity. Troubleshoot and manage profiles, policies, and configurations using MDM tools. Support and educate users on conference room equipment. Escalate issues and More ❯
Overview A vacancy exists for a Clinical Application SupportSpecialist based at Head Office in Oxford Parks, reporting to Application Portfolio Manager for Renal, Oncology and Remote Foetal Monitoring. This is a hands-on operational position responsible for supporting all clinical systems and applications in the portfolio, serving as the custodial "owner" and subject-matter expert for the … resolving telecommunication and network communication issues (including WiFi). Ensuring that data Security, Privacy and Governance procedures and guidelines are up to date, implemented and monitored. Additionally, providing project support for new practices and solutions, in terms of installing adequate IT infrastructure. Function Information technology Facility Head Office, Dunkeld Position Clinical Application SupportSpecialist Introduction A vacancy … exists for a Clinical Application SupportSpecialist based at Head Office in Oxford Parks, reporting to Application Portfolio Manager for Renal, Oncology and Remote Foetal Monitoring. This is a hands-on operational position responsible for supporting all clinical systems and applications in the portfolio, serving as the custodial "owner" and subject-matter expert for the applications/systems More ❯
The Technical Product SupportSpecialist will provide expert assistance to customers, ensuring a seamless experience with the company's products. This role focuses on resolving technical queries while maintaining excellent customer service standards in the retail industry. £28,000 - £34,000 North Leeds/Hybrid Client Details This opportunity is with a medium-sized organisation within the retail … customer satisfaction and innovative product offerings. The company operates in a fast-paced environment, offering opportunities for professional development within its Leeds-based customer service department. Description Provide technical support to customers via phone, email, and other communication channels. Troubleshoot and resolve product-related issues efficiently and effectively. Maintain detailed records of customer interactions and solutions provided. Collaborate with … internal teams to escalate and resolve complex technical problems. Offer guidance to customers on product usage and features. Contribute to the creation of support documentation and FAQs. Participate in training sessions to stay updated on new products and technologies. Ensure customer satisfaction by delivering timely and professional support. Profile A successful Technical Product SupportSpecialist should have More ❯
A client of ours in the Harlow area are recruiting an IT SupportSpecialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying £26,000 - £30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable distance … due to on-call duties. Key Duties include but are not limited to: Act as first-line IT support, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware … cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT SupportSpecialist position: 1 -3 years in a technical support role. Experience in Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
Senior Specialist IM Support | £85K | London | Financial Services Overview A leading global business is seeking a Senior IM SupportSpecialist to lead the support function for a complex Marketing IM software estate.This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders … and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology … with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hunter Dunning
A Digital Design BIM SupportSpecialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialistsupport to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯
We’re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum £28k - £30k base salary + bonus and
We re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job it s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯
We're looking for a driven, tech-savvy problem solver to join our Software Support team. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. In this role, you'll be the go-to Technical Support person for diagnosing and resolving software and application issues across … Location: Milton Keynes Salary: up to £30k base bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job — it's a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Graduate Web SupportSpecialist Salary: £28,000 - £30,000 Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web SupportSpecialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website … setup, while working closely with the Web Team Leader on client projects. Key Responsibilities Provide technical support for website and email issues Set up/manage DNS records and domains Assist with email account setup and migrations Support website setup, configuration, and monitoring Log support tickets and maintain technical records Liaise with clients to gather feedback and More ❯
Product SupportSpecialist Opportunity, Chester based office! Were looking for a Technical Product SupportSpecialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries.This is a fantastic opportunity to join a collaborative team, support business partners across the UK, and make a real impact in improving peoples experiences with innovative hearing technology. About the Role Title: Technical Support Advisor Role: Permanent, full time Location: Chester, Office based Salary: up to £35K per annum Benefits: 26 days holiday plus bank holidays, pension, life assurance, flexible working hours, growth opportunities What youll be doing … Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
Software Training & SupportSpecialist Location: Christchurch Salary: £38,000 - £48,000 My client, a leading organisation within the aerospace and defence sector, is seeking a Software Training & SupportSpecialist to join their Aerotrac Support & Training Team. This is a hands-on, high-impact position where you will be responsible for developing and delivering engaging ERP … training, providing expert user support, and helping to shape the effective use of Aerotrac across the business. You will work closely with key functions including Engineering, Logistics, Procurement, and Finance-playing a pivotal role in driving operational excellence. Key Responsibilities Design, develop, and deliver a comprehensive Aerotrac ERP training programme. Deliver in-person training at the Bournemouth HQ and … across UK and international sites. Act as the primary point of contact for user support, guidance, and troubleshooting. Collaborate with the Change Lead Group to ensure training aligns with evolving business processes. Maintain high standards of training delivery and continuously improve programme effectiveness. Represent the business in monthly meetings with Aerotrac's software developer (Tracware). Provide cover for More ❯
IT End User SupportSpecialist - On-site - Thame We are on the hunt for a skilled and passionate End User Supportspecialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices … available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: Provide high quality End User IT support to colleagues and stakeholders across the business Act as a key point … of contact for the wider business and the IT Support function Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: Experience with SCCM or Intune Confidence administering and maintaining networks Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and More ❯
IT End User SupportSpecialist - On-site - Thame We are on the hunt for a skilled and passionate End User Supportspecialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices … available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: * Provide high quality End User IT support to colleagues and stakeholders across the business * Act as a key point … of contact for the wider business and the IT Support function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and More ❯
IT End User SupportSpecialist - On-site - Sowerby Bridge We are on the hunt for a skilled and passionate End User Supportspecialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and … Devices available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: * Provide high quality End User IT support to colleagues and stakeholders across the business * Act as a key … point of contact for the wider business and the IT Support function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices More ❯
Infrastructure Engineer & SupportSpecialist Salary: Competitive Location: Westerham - TN16 This is a Permanent, Full Time vacancy that will close in 23 days at 23:59 BST. The vacancy We are looking for an Infrastructure Engineer & SupportSpecialist to join our IT team based at our Westerham site. This a permanent, full time, on-site position. You … ll work closely with business stakeholders to deliver projects, support end-users, and ensure the smooth running of our networks, servers, and key technology platforms. This is a hands-on role where no two days are the same – from providing 1st and 2nd line support, to managing infrastructure, to driving forward key improvements across our systems. What You … ll Be Doing Supporting all IT Infrastructure, Networks, and Operations across the EMEAA business. Managing IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting More ❯
Infrastructure Engineer & SupportSpecialist Salary: Competitive Location: Westerham - TN16 This is a Permanent, Full Time vacancy that will close in 23 days at 23:59 BST. The vacancy We are looking for an Infrastructure Engineer & SupportSpecialist to join our IT team based at our Westerham site. This a permanent, full time, on-site position. You … ll work closely with business stakeholders to deliver projects, support end-users, and ensure the smooth running of our networks, servers, and key technology platforms. This is a hands-on role where no two days are the same from providing 1st and 2nd line support, to managing infrastructure, to driving forward key improvements across our systems. What You … ll Be Doing Supporting all IT Infrastructure, Networks, and Operations across the EMEAA business. Managing IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting More ❯