1 of 1 Support Specialist Jobs in Kent

Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a Travel Support Specialist to join our Travel division at an exciting time in its journey where two recently travel management Companies have merged (Good Travel Management and CT Travel Group … role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve issues and enhance user satisfaction. Change Management: Support the rollout of new technologies and system enhancements by coordinating testing, training, and communication. Ensure smooth transitions by … anticipating user needs and mitigating resistance to change. Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across More ❯