2 of 2 Support Specialist Jobs in Leicestershire

vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours … while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high … for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer More ❯

team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well More ❯