2 of 2 Support Specialist Jobs in the North East

IT Support Specialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support Specialist. … future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency in Windows and macOS operating systems, experience with network administration, and familiarity with cloud-based services such as Azure More ❯

HMH is seeking an ITSM Services Specialist to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire, Scotland, UK. Additionally, provide remote support to 2,100+ employees in … KB-documented shift-left solutions with escalation teams (Applications and Infrastructure) · Partner with Asset Manager on inventory lifecycle management. · Provide high-quality technical desktop support for all employees (our customer) via the global IT Service Desk: Email, voice, chat, and in person · Track local inventory and order/recycle … quality through consistent and predictable solutions and promote self-service resources · Liaise with Applications, Infrastructure, Compliance, Security, and other teams to establish and update support workflows (knowledge) in a dynamic environment · Follow a common set of practices and principles for the support team with regards to ticket management More ❯