2 of 2 Support Specialist Jobs in the North East

cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident … informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...

looking for an IT professional to join a dynamic infrastructure team in a fast-paced environment. This is more than just a support role – you’ll be involved in delivery, administration, and continuous improvement projects that help shape the future of our technical estate. You’ll provide hands … support across desktops and infrastructure, manage service requests, and work closely with stakeholders to ensure smooth operations. If you’re confident, approachable, and enjoy engaging with both technical and non-technical colleagues, this could be the perfect opportunity. What you'll be doing: Deliver desk-side and remote support ...