1 of 1 Support Specialist Jobs in the North East

This position will own the focus on delivering exceptional customer experiences while expanding ownership of operational and white-glove services. Reporting to the Customer Support Manager, you'll be responsible for delivering high-touch operational support services and concierge-level customer experiences for Xplor Mariana Tek clients. This … platform administration, add-on configuration, and white-glove services that require exceptional attention to detail, customer advocacy, and ownership. As a member of the Support Operations team, you will serve as the primary owner of operational and administrative customer requests, ensuring accurate execution, proactive communication, and exceptional service throughout ...