Technical Support Specialist (Electrical Bias)
Poole, Dorset, South West, United Kingdom
Vent
Job Title: Technical Support Specialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Ex-electrician? Time to hang up the tools-and give your knees a break. Help the people who install and maintain systems that save lives. … stuff clearly to non-technical people. You like knowing your work matters-especially when it's about life safety. What You'll Do: Technical Support: Be the go-to expert for technical queries-phone, email, remote login and CRM. Troubleshoot hardware, controls, and systems-especially in smoke ventilation, BMS … or fire safety installs. Translate complex issues into clear, practical guidance for installers and end-users. Support field engineers when they need backup, guidance, or verification. Continuous Improvement: Spot recurring issues and flag them for engineering or product review. Your insight will directly influence product design and future features. More ❯
Employment Type: Permanent
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