3 of 3 Support Technician Jobs in Birmingham

Support our clients to use our data solutions effectively and resolve issues quickly and professionally. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit … to completing a Level 3 Digital Support Technician Apprenticeship.Overview At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for curious, motivated people to share our passion to enable our customers to make data driven decisions about their business. We … that diversity strengthens our team so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career. We're proud to be the UK's largest dedicated Qlik consultancy Main responsibilities: Record More ❯

Our client is a leading IT managed service provider are currently looking for a 2nd line support person. They are seeking a talented 2nd/3rd Line Support Technician to join their team to play a key role in providing technical support and project delivery to customers. Strong experience with Active Directory, Office 365, Windows … Ability to prioritise and work independently in a fast-paced environment Previous experience in a 2nd/3rd Line technical role Familiarity with help desk ticketing systems and remote support tools Experience in a Managed Service Provider (MSP) environment would be advantageous but is Troubleshoot and resolve customer desktop, server, and infrastructure-related issues Manage incoming support tickets More ❯

simple wiring diagrams and control panel instructions. Customer Contact Servicing the existing customer base, taking orders and processing payments Arranging delivery via couriers and Royal-mail Technical assistance to support customers in installing and troubleshooting complex electronic systems Administration Raising orders/quotations/invoices Keeping customer records up to date Managing orders and keeping notes updated Warehouse duties More ❯