10 Support Technician Jobs in the West Midlands

1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and … looking after the warehouses handheld devices, printers, label printers and scanners. Role: 1st Line Support Technician Salary: up to £27,500 Location: Birmingham Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance … business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. more »

IT 2nd Line Support Technician Tamworth £35,000 - £40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity for you … Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line Support Technician As an IT 2nd Line Support Technician, you will play a crucial role in the IT operations team, providing technical support and troubleshooting to … teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Escalate unresolved issues to more »

office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who work with … response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the importance … and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd line support issues raised through the helpdesk Visits as required to customer sites to provide Technical Support more »

Our client is seeking a dedicated and skilled IT Support Technician to join their IT department on a temporary basis in Sutton Coldfield. The ideal candidate will be responsible for providing technical support and assistance. This role requires excellent troubleshooting skills, a strong understanding of computer hardware … at all technical skill levels. This is a temporary, ongoing assignment with an immediate start for the right candidate. Key Responsibilities of the IT Support Technician: Provide technical support on a variety of hardware and software issues. Configure and maintain computer systems, software, and peripherals. Troubleshoot network … safeguarding policies. Perform regular server back ups. Ensure the security and integrity of the IT systems and data. The ideal candidate for the IT Support Technician role will have the following: Proven experience working in a technical support role. Strong knowledge of Microsoft Windows operating systems. Experience more »

Product Support Technician We are an opportunity for a Product Support Technician to join us at Honeywell, in Redditch, where you will be responsible for the strip, inspection, assembly and testing of complex hydraulic manifolds, reading technical drawings and test specifications and understanding the requirements and more »

a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you’ll be an integral part of the team and you’ll provide remote and on-site technical IT assistance to businesses … and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you’ll need: Previous experience within a similar Desktop Support Technician/IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients more »

Role Description This is a full-time office-based role for a Junior ERP Support Technician at our Kidderminster office. As a Junior ERP Support Technician, you will be part of a team responsible for providing technical support, troubleshooting issues, and maintaining the ERP business … software applications our clients use. Support is delivered via telephone and remote connection. You will work closely with our clients to provide prompt and effective support in a friendly, efficient way. The ERP business software we provide ranges from financial software, payroll and HR through to CRM (sales more »

Deskside Support Engineer Birmingham Onsite £30K Salary To provide a professional on-site Second Line Deskside IT support service for the UK and Ireland offices. Responsibilities will include support of Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications. To action incidents and requests escalated from first line support, in support of Colliers business requirements and to agreed support hours Monday to Friday. This should be in line with internal incident, change, configuration and project management processes to agreed Service Level Targets. … The role is based in the Birmingham office and provides onsite support to all UK and Ireland offices. Travel to other Colliers offices as necessary in line with business requirements. All activity is logged and managed through the Service Management platform ServiceNow. KEY RESPONSIBILITIES Incident/Request Management · Provide more »

A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off … Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support … ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information more »

IT Support Technician £25k -£30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people … who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing … Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining more »