IT Support Technician
- Location
- Coventry, England, United Kingdom
global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role The role of IT Helpdesk Technician is to provide support and technical advice to ensure our staff can work efficiently. By enabling them to be both efficient and effective … respond to incidents and service requests via our helpdesk, communicating resolutions clearly. Assist with IT projects, upgrades, and maintenance. Build, install, and support laptops, desktops, phones, and printers. Maintain server room equipment. Travel to sites when remote support isn’t possible. Liaise with third-party vendors as needed. ...