2 of 2 Support Technician Jobs in East Anglia

IT Support Technician (First Line Support) Norwich Up to £25,000 per annum 37.5 hours per week, Monday to Friday Are you a tech-savvy problem solver with a passion for helping others? We're looking for an enthusiastic IT Support Technician to join our dynamic team in Norwich. If you have a 'can do … attitude and enjoy tackling technical challenges, this could be the perfect role for you! REED Technology are working with a client who require an IT Support Technician, you'll be the first point of contact for end-users, providing top-notch technical support via phone, email, and in-person. You'll troubleshoot hardware, software, and network issues … customer service. Installing, configuring, and maintaining computer systems and peripherals. Performing regular system maintenance and updates. Assisting with the setup and deployment of new equipment. Keeping accurate records of support requests and resolutions. Collaborating with the IT team to solve complex problems. Ensuring compliance with IT policies and procedures. To succeed in this role, you should have: Experience troubleshooting More ❯

dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our company's technology runs smoothly. … As an onsite 2nd Line Support Technician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd line IS Support … software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. Spend one day per week More ❯