2 of 2 Support Technician Jobs in East Anglia

Job Description: IT Support Technician - SolarWinds Support Full-time role Hybrid working : 2 days in Worthing office, 3 days from home Salary : £29,000 to £35,000 + bonus What you’ll do Join our friendly and motivated IT Support Team in Worthing, West Sussex (hybrid … Training services. We are an Elite SolarWinds Partner. Join our team Join a community with shared values, passionate about delivering high-quality service. We support flexible working, mentoring, career development. About the role Join our team to manage support cases, troubleshoot issues, and host remote sessions. Maintain customer … leading IT Management Solutions Provider, specialising in Network/Application Consulting and Training services, and is an Elite SolarWinds Partner Duties and Responsibilities Manage support cases. Troubleshoot customer environments. Host remote sessions. Maintain customer contact. Document bugs and procedures. Share information with Sales. Guide junior team members. Recommend process More ❯

IT Support Engineer Location: Bedfordshire, UK (Onsite 5 days per week) Salary: £37k - £40k Role Profile We are seeking a highly motivated and customer-oriented IT Support Engineer to join our growing IT team. In this role, you will be the first point of contact for our employees … providing prompt and effective technical support for a range of IT issues. You will work closely with the IT Support Team Leader to ensure smooth and efficient operations within the IT department. Responsibilities Provide first-line technical support to employees via phone, email, and in-person. Desktop … Email and calendaring software issues Printer and scanner issues Basic software installation and configuration Password resets and account lockout resolution Log and track all support requests in the ticketing system. Escalate complex issues to higher-level support personnel when necessary. Maintain accurate records of all support activities. More ❯