1 of 1 Support Technician Jobs in Glamorgan

ensuring the seamless operation of hardware, servers, storage, and network systems, both on-premise and in the cloud. This includes proactive monitoring, troubleshooting, and support across various IT functions such as hardware, security, and application management. The role also oversees IT service desk operations, providing support to end … and enhance user satisfaction. Duties and responsibilities Responsible for installing, configuring and monitoring IT Hardware Responsible for supporting and monitoring IT Servers Monitor and support storage appliances and IaaS solutions for performance, availability and security Ensure a secure, optimized network on-premise and in the cloud, while diagnosing and … issues Collaborate on IT projects, manage system upgrades, and monitor infrastructure to address issues proactively Manage the IT Service Desk, ensuring SLA compliance, resolving support tickets, handling emergencies, and providing advanced troubleshooting and remote support Support in delivering secure IT services Manage user accounts and permissions while More ❯